O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nick Bridges
5 months ago
Wrong part ordered two times on two different parts, this lack of understanding for what they are looking up coast people money and time. I won't be returning. They had ordered me a universal power steering pump for a car. They had just looked up completely wrong. Part waste of my time and then has the audacity to question me as to why I'm returning it so late? The fact that I had the wrong part and have spent hours of my life trying to fix this car just to find out that they ordered me a universal part for a car that requires Specific parts. I just feel like the ladies their need Retraining on how to look up items properly.

  Lizeth Martinez
2 months ago
Worst place in town there are two lady s inside that can t even take a look at a battery, very rude and don t know anything about cars. Would ve thought that this place hires people that know about cars. I went in there an to see if anyone can help me check the battery bolt and the two lady s in there are very rude and they keep saying we are not a certified mechanic I wasn t asking them to take out my battery just to look over it but never coming to this place ever again and I would like a corporate number

  Kymberly :
2 months ago
I was there with my mom on Wednesday 1/24/2024 about noon, an older retired guy helped us check the battery, he was wonderful, help and had a great attitude. We bought a battery from him for her Hyundai Tucson

  Sel Sanchez
3 months ago
Purchased 4 different oil filters for 4 different cars. Go back 2 weeks later because one oil filter is wrong. Correct filter is found and am told it's $3.00 more. I ask Carlos, the manager to override the extra $3.00. He would not consider that. I ask him, how can I come and ask for an oil filter for a 2002 Silverado and am given an oil filter for a Honda and now it's my fault. Carlos advised that the computer takes the information that I give them and that's how I got the wrong filter. In other words it was totally my fault. Asked them to refund my money and went to NAPA purchased the correct oil filter, for more money and was happy.Funny how a $3.00 error can cause a lifetime of me not doing business with O'REILLY again.Edit: I spoke to corporate after this incident and and was told they would speak to parties involved but was never asked "what could we do to entice you to return to our store ".So basically I got the same response from corporate. I will NEVER spend another dime in your stores.

  jerry Johnson
5 months ago
there customer service is spot on.to me that is what makes come back over an over again to this particular O'Reillys auto parts I always do my business.they are so friendly,knowledgeable about all vehicles shapes an sizes,an helpful .so thank you to all employees an staff for helping me get my vehicle up an running.

  Don Bruns
5 months ago
Not only great service, but actually installed the purchased bulb, (at NO additional charge/cost)! HIGHLY RECOMMEND. Thanks team!

  T.J Gallagher
2 years ago
O'Reillys is always my 1st choice pick for parts i need. Example, wifes car positive terminal broke while trying to get it off, YES was old and corroded. Needed to be a specific part. Went to a DIFFERENT store they gave me a part, said "this should work" get back home part didn't work, not even close. Went to O'Reillys, explained what happened and what I needed. They took the time to look it up, even talked about the part. Had one in stock. They made it easy and convenient. Their customer service is always on point for me. Thats why I've been going to them for years.

  Christy Shaw
7 months ago
Had my part in stock during an emergency right at closing.

  Travel Gal
9 months ago
Waited in line today around 7pm for nerly 20mins just to get to the front and the guy pick up the phone n answer looking for customer parts instead of telling me to hold on. The only other employee finished up and got to me and said she had to take all the customers first before me..as we got down to last more came in so basically after a very long time i still never got helped and went to AutoZone..much better go to Autozone they have great customer service.

  w. James Hartfield
4 months ago
Staff was very helpful and quickly served us.

  M Radtke
a year ago
Been in this store 3 times in past 10 days, saw at least 6 people supposedly working in store yet customets are waiting because only 1 at counter. Not very friendly, didn't seem to really care about trying to help me. Not a good O'Reillys store

  Wayne A. White Jr.
7 months ago
Most times they got older model Ford parts in stock for my 1ton. ' Merica

  Reggie Reynolds
4 years ago
Excellent the water pump was on stock. They didn't have the tool for rent but call around and found one. Prices were reasonable service was great. Found out that I needed other information they didn't provide, I should have checked "You Tube" and knew more about what I was replacing them I could have asked the proper questions.

  Kerrie Brown
8 years ago
Normally have all the parts that I need in stock. Anything else they can get the same day or next day. They do get busy but it is worth a little wait as their prices are hard to beat. The staff are more knowledgeable than most other auto part store chains.

  Gregory Baron
a year ago
08.22.22Bought 2 cans of glass cleaner to get fog off inside windshield. Windex smears does not clean auto windows. Staff went to aisle to show me where glass cleaners where stocked took the time, 5 stars & the product cleaned glass like new. No smearing. Cleaned glass like magic. Thanks O' Reilys. The best!!

  Shelby Runyon
a year ago
Great store. Adrian went above and beyond helping me trying to find the correct alternator and belt for a higher amperage. Great staff.

  Kelly W
3 years ago
They are a no fuss auto parts store. They get what you need quickly. Their employees are awesome. Never disappointed when we go here. Highly recommended! Better than the other guys by far!

  Michelle Brunelle
2 years ago
The young girl there and Vanessa was awesome!My husband says we will go here for all our auto part needs from now on!She seriously went about and beyond!

  Mike Fettkether
2 years ago
I just went in to get a Keyfob battery and the nice lady there (didn't get her name) switched the battery out for me. She didn't have to do it, she just did. This is the kind of customer service that will keep me coming back to this location. Thank you!

  O O
3 months ago
Always have my parts

  David Bowling Sr
2 years ago
I enjoy going to O'Reilly's they usually are a little short on help no matter how many people standing in line when I was there the other day there was four people five people in line and only one cashier but that I still like the product that you carry there I was a little disappointed this time I went in to buy a crucifix to stick on the trunk of my car and I found it you had none and there was no even the blank spaces didn't advertise at you carried it anymore but you had lots of skulls and I was kind of disappointed in that

  David Leon
a year ago
Amazing customer service!! Jaime and Brian were both very knowledgeable and were able to help me find the right parts for my car. My go to place for auto parts!!!

  Mac Daddy
2 years ago
I was broke down on I10, Hilda & a team member brought me out 2 gallons of antifreeze & got me on my way. Im very Thankful for her help! You will always have my business!

  Kathleen Levine
a year ago
The staff was very nice and helped me with my check engine light diagnostics.

  Rigo Huerta
5 years ago
Consistently good service. Aaron the manager is a true pro. Things always seem to go smoothly when he's there and he knows how to treat customers. I'll always try to come here first as long as he's there to help.

  Larry Markusson
2 years ago
Tried to buy a battery. The system says they had one. Wasn't found. It was suggested that it may be in new unwrapped shipment out back. Far as it got. Happens. I went to Auto Zone and bought it.

  Adam Feinstein
3 years ago
George store #2767 did an awesome job getting me back on the road. He was super helpful and I highly recommended seeing him if you need anything for your vehicle. Thank you for all your help.

  C Willhite
a year ago
While both locations have great employees, I find that this location has more parts available.

  Merlene Montoya
2 years ago
Again, was very happy to get great help from the female employee!! She was a great help and made sure we got everything we asked for and needed!!

  mike pribble
a year ago
Good hard-working people that are there just wish they had more in each store visited two stores that day.