T & R Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jadon Simon
a month ago
I would highly recommend the guys at T and R they went above and beyond! First of all they were absolutely transparent about the whole process and kept me updated every step of the way. Secondly, the level of quality and experience of these guys is amazing, they put so much pride into their work my car looked better than new! And last but not least they detailed it inside and out before I picked it up. I will definitely be back to get more work done!

  Ryan Niederberger
2 months ago
Stopped here just to get a quote for some minor body damage. The guy that greeted us in the office didn t seem like he wanted our business. When I asked about a quote he standoffishly said what insurance like it was a problem we were there. When I mentioned we d be paying in cash, he sighed & said let s go look at the damage. About halfway to our car he mentions there was a $65 fee just for an estimation and when I politely declined we got a smile & a have a nice day. The only smile we received was when he realized he wasn t getting our business. Not a place I would recommend to anyone.

  Markus Faliano
a month ago
T N R Collision Center Bullhead City Arizona. Rigo and his team took care of our needs and got everything handled so we could continue our visit in Laughlin Nevada and visit Bullhead City Arizona . Rigo and his team made sure we understood all the details we needed for our project and Rigo and his entire team finished our project ahead of schedule . We are happy to recommend Rigo and the entire team at T N R Collision Centers in Bullhead City Arizona .We were able to get back to Las Vegas with out any interruptions. THANK YOU MRS TRACI AND MR RIGO. You exceeded our expectations and our team will do our best to recommend your T & R Collision centers all the time . We appreciate you and GOD BLESS YOU AND ALL OF YOUR PEOPLE.

  A M
3 months ago
They were unable to communicate with my insurance company. Pretty much had my car hostage for a week till a payment was sent in. Due to the delay I am now paying additional fees I shouldn t be paying.They point at the insurance company, insurance company points at them.Overall no the best customer service

  Tonia Adams
3 weeks ago
Excellent service on my jeep today, these guys did a great job on my driver side door and was detailed when I picked it up only took 3 days, thank you TR Collision!

  Jimmie Davis
9 months ago
I am amazed by the whole process and professionalism the whole entire staff gave me.. I took my car in twice for separate incidents.. Everything was done perfect and done on time. My first incident was a scratch on my driver side. It was very deep down to the metal. The 2nd time was when someone backed into my passenger side which caused significant damage to the passenger door and gas tank . I had extreme bulging on that side and it looks brand new like it never happened! They know what they are doing and I amazed that I got the lowest quote through them. I definitely recommend T&R Collision Center. My step dad had work done by then and is going back for another repair job .Services: Steering & suspension repair, Painting, Body & Trim

  Judy D Brown
a year ago
A semi crossed hwy, flipped on side & slide its roof against our front drivers fender, connecting to left head lit, grabbing our grill and bumper taking it with it. Sliding down drivers side of vehicles smashing side mirror and slightly scrape drivers door handle streaks were just buffed out. It did a white powder streaks from white reside of white trailer roof. Calif. Hwy Patrol checked to be sure our truck was capible to drive 200 + miles home and it was. We took it to T&R after our Ins. co. Asked if we knew anyone to take it to. We said no and they said it was our choice but a lot of their clients go to T&R Collision in Bullhead City. That should of been first red flag. We took it there ..note, our truck a 2007 but in mint condition inside and out . Anyway . T&R padded our Estimate with false damages .. there was No damage to drivers door just front fender. No damage to step rail they had at over $1000 .. no damage to our Alloy wheels or tires had high $ on , No glass breakage to be repaired, no damage to truck bed or back drivers side door. and so much more they had on the Estimate. I have pictures in detail at accident sight That I took to back up what I am saying. Anyway . I believe our Adjuster has worked with these people so much he did not even check estimate to truck . Because he would have seen no glass breakage, no side door damage, no step rail , wheel or tire damage. Someone wanted our truck. Ins. Co. Sent letter they Totaled our truck but we kept it and went to T&R to let them know we settled with Insurance Co. and wanted them to go on and repair it. The lady at the desk oh no we can t . It is too old. My husband said You are kidding! Well do you know of someplace else who would repair it? She said there is no one that would fixit .. they cannot get parts for it. My husband said, Well bring me my truck! . We took it and I got on the phone to a neighbor who had his car repaired at another Collision . We took it right over there the guy came out took notes and said give me a minute. He came out with an Estimte of several Thousands of dollars less than the other. If we took it to him first our truck would not have been totaled but repaired. We would have not had the cost of having to get a Salvage Title. The guy at DMV were great tho. He said just enjoy your beautiful truck. The title will not take away from its mint condtion only if you would want to sell to dealer. The lady at Collision Center was very upset she could not change our minds when she went to get our truck for us .she walked past me in rental car and gave me a angry , mean look. We love our truck and had it repaired somewhere else for lots less anyway they did us a favor by telling us they would not repair it. Oh after the lady there said our truck was too old & no one could fix it because they could not get parts I went online and found all the main parts we needed. They lied to us

  Margarita Lopez
5 months ago
Went there for a minor problem encountered a very nice lady she fixed it immediately whenever you want something done right, ask a lady. This place is awesome.

  carol cannon
2 months ago
my car looked brand new inside and out. Great job.

  Brandi Ward
2 years ago
I was so impressed with the level of professionalism and customer service with them. Also, they did a beautiful job on my body work. My Jeep looked brand new again after they completed the work. I would recommend them to anyone looking for great service and work. They will be my go-to for any future work.Service: Body & TrimService: Body & Trim

  Kenneth Price
a year ago
Lied to me to get me to sign a release and now they are holding my vehicle hostage after doing no work crooks and liars I should ve listened to everyone saying not to go here I ll pay the ransom to get my vehicle and then I ll see you in court. The tow was done before I signed the release and authorized by the insurance I could have had it taken ANYWHEREYOU ARE UNETHICAL THIEVES!!!YOU WONT GET MY BUSINESS NOT NOW NOT EVER!!!

  Brian Moon
2 years ago
They took my truck way before my parts were in and had ny vehicle for 18 days total!! They never called to update me, i had to call to ask. Then waited til almost closing time on a friday, to release my vehicle so if anything was wrong there was nothing we could do about it til monday.

  Shawna k
2 years ago
Got car back with damaged carpet and they refused to fix it, taking it there was one thing after another however, the carpet was so far the only thing unresolved.

  Preston Mazzuca
2 years ago
Drop in and see Kenny he's got things under control and they do a wonderful job

  Carol Hurlburt
a year ago
Was across the street watching the boom box parade