Classic Pride Auto Body And Custom Paint

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shani Hawkins
2 months ago
Richard is a super nice guy. He replaced my bumper. Did a nice job! Happy customer here! I recommend him.

  Patrick Schotter
3 years ago
I had a front bumper on my Sienna van that was 10 yrs old that the support brackets cracked on from drying out. I had Richard give me an estimate to repair the bumper. He did fine on the painting and the bumper replacement, but did not replace the 2 support brackets. This still caused the bumper not to connect to the upper quarter panels. I returned for the support brackets on Aug 13. I had him replace the 2 support brackets, but the new bumper still pushed out about an inch on each side. I paid for both of these repairs. At this point, all of the material and labor was done that could be done, however, my bumper still would not stay tied into the upper quarter panels. My first appt was in July of 2020 and Richard assured me from the onset that he would do everything he needed to make sure the job was done right. As soon as I got home after both repairs, I told Richard that the bumper was still not aligning correctly and sent photos to show him. On both the first and second visit, we agreed to let the bumper "relax" to see if it would stay fit up, but it would not. For the next 2 months, I tried to get Richard to look at the bumper and see what we could do to get it to fit up correctly. It was at that point he tried to tell me that he did all that he could do and that the car must have been wrecked or something happened to it to have this problem still exist. I used him because he is trying to get his business built up I was trying to support a small business. But at that point, he kept putting me to the "back of the line" to bring the vehicle back and finally quit returning my texts and calls all together. I took the bumper to another body shop. We pulled it and identified that the new bumper's rigidity was pushing the clips off their seats and we used an epoxy to get them to seat correctly. All for under $100 and a few hours of labor. We could have resolved this, but Richard did not do what I would consider to be "all that he could" to make things right. Placing blame and not working with me was NOT what I expected from his commitment at the start of the job. I could resolve this in small claims court, however, I felt the best way to resolve it was to post to others so they know of the problems I had getting resolution to his work. Although his work is good, his customer service is NOT. Be aware if you use him for your auto body repairs. I'm sorry I have to post this because I want small businesses to succeed. But please NEVER resort to telling a customer that they or their car is the problem. LOOK FIRST, then work to resolve.Service: Body & Trim

  AJ Jaurigue
a year ago
The best Auto body shop in the West valley ! Had 3 cars worked on by Richard. And his work was meticulous!I highly recommend Classic Pride Auto !!

  Bradrick Johnson
11 months ago
Locally owned and operated, who respects customers and who appreciates his business. Takes great care with customers.

  Teo Gonzalez
4 years ago
Good job the job he did on my car was amazing.