NAPA Auto Parts - Bisbee Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rocket RiderUFO
10 months ago
Arrived just before 11 am. Was greeted and helped in less than 5 minutes. The associate performed a diagnostic check on my engine light. Received positive feedback on the problem. Excellent, speedy and knowledgable service in English and Spanish.

  Gregg
4 months ago
Napa always carries quality parts, replacement parts and the guys there are very helpful he installed my new windshield wiper blades cause I was clueless.

  Jeff Lancaster
7 months ago
My truck was running a really rough all of a sudden and the check-engine light came on. I took it to Napa to see if they had a code reader. The staff pulled my codes and knew right away what was wrong and gave me some recommendations. They even researched more possible problems after I left and let me know when I came back for the ordered part. Turns out it was just a rat chewing on some wires. But they still helped me out again by clearing my codes and refunded me for the part. I will be doing all my business with them in the future. Didn't cost me a dime. Thank you Thank you!!

  Rick Chamness
11 months ago
Having been in the automotive repair business for over 35 years it's nice to go into a parts store and have people know what you are asking for without having to explain that the rear axle ratio has nothing to do with the alternator your looking for. Have bought many parts from here..and yes sometimes I had to wait to get them...but they do try to get them fast..personal are very friendly and helpful.I would definitely suggest you try here before you go anywhere else

  Tom Crombie
a month ago
Good selection of parts, but no military discount

  Cody Morales
2 months ago
They were very polite and helpful

  NBD Safety Solutions (Richard C)
a year ago
The only thing that has changed is, 2 new staff members. The new guy at the counter has been there for a few months, and in my opinion, was a quick learner and I'm glad Scott finally got some good help. In this town, that's hard to find, so still excellent service as usual, guys are hard at work for the locals here. If they have to order a part for you, it's usually there the next day. To me Napa Auto Parts, in whole, always work together. Meaning, the other Napa Auto Parts Stores, are in sync. Can't say that about the competition, and their pricing is comparable, or less than their competitors.Great job guys. Thanks for always coming through for my Business.

  Richard C Bull Jr. (Rick)
a year ago
They're Great as Usual.Scott hot his hands full. They're Hiring experienced Auto Parts, Counter Sales. For more information contact, NBD Safety Solutions, in G.MAPS

  Oso De los Osos
4 months ago
On a difficult day, these guys made it work!

  Bill
a year ago
These guys are always on the ball. No matter what I need they usually come through. As a mechanic for the school district I relied on Napa to provide parts and delivery and was always on point. You can rely on the guys at Napa.

  Rudy Lee
5 months ago
Priced and service is exceptional

  Anthony Baceski
5 years ago
Not a bad selection considering the size of the town. I got great service when asking a ton of questions my first time in there. If you call first they can/will order whatever you need if they don't have it in stock.

  furyus01
5 years ago
Every time I've gone here I've gotten what I needed quickly even if it had to be ordered. Today they went above and beyond helping me with my problem. Great experience

  Julie J
5 years ago
We're lucky to have an auto parts store in this little town. Prices are compatible to other part stores. Usually takes one day to get out of stock items. Support our little town businesses!

  Alicia Craighead
4 years ago
Scott was very helpful and knowledgeable. They didn't have the part I needed in stock but he was able to have it the next morning from Phoenix which is a 4 hour drive from our location

  Jeanette Parmley
5 years ago
Had two dead batteries on my truck. Erich wa so helpful and kind. He even realized that I had the wrong size batteries for my beast. He fixed me up, helped me out and was patient with all my questions. I do love this store! They do an awesome job at hiring the right people. I haven t met an employee here that I haven t liked. Thank you the entire group at Napa in Bisbee!

  Farmer Tony
5 years ago
Great staff. You might have to wait for some parts due to the small size of the store and stocking areas but considering the size of the town.... I was impressed.

  Brandon Lancaster
4 years ago
Always have what i need. If they don't, out can be ordered in most cases. Great supply of everything auto related and experience behind the counter.

  Michael Figueroa
2 years ago
I had to make a pit stop here today due to one of my batteries that was cooking-off. The gentleman working here loaned me some tools to use in order to install a new battery.

  danielle erkin
2 weeks ago
Great selection

  mark campbell
3 months ago
Looking for a battery, they had it

  Richard Cronin
2 years ago
If they don't have what you need in the morning 9 times out of 10 they will have it that afternoon.

  Toni Shuck
a year ago
A wonderful bunch of people that take care of my automotive needs without driving far.

  J S
6 years ago
Very knowledgeable and helpful guys. Scott and Eric have helped me find parts that most Auto parts stores would've been unable or unwilling to find. Thanks for all the help guys.

  Sarah Sheen
a year ago
Eric was knowledgeable and helped me resolve my issue right away.

  Bre
a year ago
Honest, helpful and knowledgeable. These guys are awesome.

  Lisa Alderson
6 years ago
Everyone is very nice and helpful, but very limited hours on weekends are very limited. That's a real problem when they're the only auto parts store in town.

  Oney Crowley
5 years ago
Scott is one of the best parts countermen that we've ever dealt with......And Benny is the oldest working parts man that I know.Thanks to the crew for keeping it real...

  Lee Doggosson
a year ago
Fast, knowledgeable, expensive! Better online discounts.

  Sarah Eigenseher
6 years ago
They're super - helpful and professional and always help me put on my wiper blades!