Larry H. Miller Chrysler Jeep Avondale-Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Correa
a week ago
Had an appt to get my Jeep air conditioning blower replaced that's under warranty, the advisor told me they couldn't do it because needed a diagnostic exam and it had to be done another day. Very upset for loosing a day of work and had to pay for babysitting and all the miscommunication. Save your money and go somewhere else !!!

  John & Denise Norton
4 months ago
I waited over 3 1/2 hours for an oil change and tire rotation. I had made the appointment 2 weeks in advance. Totally unacceptable.

  Sofo Sarellis
2 years ago
This is what happens 2 weeks after you go to Larry H Miller. Came in due to engine issues. Left with engine issues. On top of all this, Oscar promised to pay for a rental. Nope, got stuck with the bill at the end. Thanks for your amazing service

  Christian Restoration Center
4 years ago
My wife and I went in this weekend to purchase a new vehicle for each one of us and from the minute that we arrived we were give "Red Carpet" treatment through the entire time we were there. We were treated and taken care of like family. Marissa Solis (car sales person) and Erik Michel (finance manager) tended to us in such a kind and professional manner and made sure we purchased the right vehicles. The professionalism of this team along with the professionalism and support of their General Manager Eric Ortega is second to none! Eric Ortega took the time from his busy schedule to make sure we were being taken care of. The team at Larry H. Miller Chrysler Jeep Avondale made it an awesome experience and we would recommend this place for anyone wanting to purchase a vehicle. Great job General Manager Eric Ortega and team!Larry & Lisa Quilon

  Drew Kercell
4 years ago
Second routine service on my Jeep with Raymond and still impressed with the professionalism and quality of my visit. Ray went above and beyond to meet my needs and I am confident my next visit will prove similar. Well done.

  Ashlee Wilson
5 years ago
UPDATE: I just recieved a message that the manager is going to wave my $135, as he should. I'd still be cautious, there's a reason this place is 1 star.Cant believe I didnt realize this was a 1 star place before. Extremely dissatisfied with the service dept.! I've taken my jeep to this location since I purchased it with the mind set that as a Jeep dealership they would without doubt know how to handle my Grand Cherokee.EVERY time I've been, I've felt like they are hiding something. It wasnt until now that I was able to know for sure.I took my car in to have them take care of two recalls they told me about and check a 'ticking noise' from within the engine.When I checked in, FRED told me it would be $135 diagnosis for them to check my ENGINE TICKING "if" it wasnt covered under warranty.I agreed and he wrote $135 on the paper.Just after that, I let him know my stereo was on the fritz and that it needed to be checked. He said, "okay, well take a look, just sign here." And I did, like a fool.This morning after 2 days of them keeping my car telling me they would only keep it for 1 and begging me to keep it for 4 at check in, I received a call from Fred.He let me know the ticking under the hood was covered under warranty but that i was responsible for paying $135 for the diagnosis of the radio.Remember, I NEVER brought up the radio until AFTER he said the $135 diagnosis would be related to the ticking under the hood!Shocked at the fact he was trying to charge me for something he did NOT clarify and totally screwed me over on, fred decided to dispute it with me. It seemed to me that he totally knew he messed up and hid it from me! I am incredibly disappointed because I thought he was a really nice person I could rely on. Enjoy your experience, i won't be going back!

  Colin Judd
6 years ago
Every experience at Larry Miller has been a bad one. Our Pacifica is currently at another dealer where we are having to put out $400 to repair the damage they found from Larry Miller's incompetent service department who stripped our wheel studs the last time we had our tire rotated there. Added to the over inflated tires (42 pounds) they sent us off with and the interior panel they broke when repairing a malfunctioning backup sensor and the hassle the sales department gave us when we discovered that they hadn't included the key to the locking lug nuts (they wanted us to buy that separately) and it's no wonder that we'll never darken their doorstep again. Worst car dealer in the valley.

  Julie Bailey
5 years ago
Always great working with Tony Rosales. He has provided great service to my family for years & Tell all my friends to ask for Tony when they buy their next automobile. Bob & Julie Bailey

  Jerry
2 years ago
Amazing service. 2 problems solved. One was not fixed at 2 other dealers in the valley. Tech Cliff is A++.

  Jerry Derwin
3 years ago
I went to the service department here. The service advisors were awesome and they finish the vehicle on time.

  David Hinton
4 years ago
Sales dept is horrible liats. Finance is liars. Bait and switch finance terms. Dont buy here.

  Anthony Hannan
3 years ago
Very disgusted and ashamed that businesses still think they need to deceive people. Not honest or trustworthy. Never going back.

  Bullet s Speed and Kustoms
a year ago
Always helpful. Very knowledgeable and willing to answer any questions.

  John Segura
3 years ago
People are great and i know im getting quality service!!! Also quality parts!!

  rico alma
5 years ago
I just try to call these people and they take there time on calling you back

  Danieltfgb Turner
3 years ago
Very helpful on fixing the problem,

  Joshua Imboden
2 years ago
Helpful in every way