O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  john h mazzoli
2 weeks ago
Ruby did a great job helping an 87 year old recharge his AC unit. Reilly a great asset to your store.

  Dave Eyman
2 months ago
The staff was very friendly. I was having some car trouble, and the check engine light came on. They used their scanner and shared 3 codes needing attention. Thank you for the insight!

  Mike Godfrey
4 months ago
Initially didn't have the part. Within an hour it was delivered . Replaced the cabin airfilter in my car. Dealer charges 60.00 paid 20.00 and it took 1 minute to install. Watched a video on u tube. Will never have it Replaced by my dealer again.

  Eleanore Lund
a month ago
They have products that my husband uses, that can be found elsewhere.

  Bryant G
2 years ago
Helpful staff they are actually great. They took time to help myself and others no matter how difficult.I will keep coming back because of the attention paid by the staff

  Dawn Tugwell
a month ago
Salesperson was very helpful. Thorougly answered all my questions.

  Jacksun Taylor
8 months ago
Good place for any kind of parts you might need! Great staff, super friendly and their customer service and bedside manners are amazing. Keep up the great work you guys!

  Wes Leathers
4 months ago
Service is getting bad last 4 times going in takes forever to buy anything have one parts guy working behind the desk while other parts guys keep walking around won't help no one.last 2 times going in just put parts back and walked away after waiting 20 min in line without it moving

  Vicki G
a month ago
Pleasant staff, helpful, even with dunb questions, lol

  Sam Hanna
9 months ago
Waited in line for 10 or so minutes with about 6 other customers in store. Only one cashier initially. More showed up to handle the building lines. Once it was my turn I asked for help testing my battery. The guy asked me if he could help one more person in line behind me first. I reluctantly said ok. I waited outside in the 100+ degree heat by my car for another 5 or so minutes waiting for him. When he didn't show up I came inside to find he had helped three more customers that were all in line behind me. Poor customer service IMO.

  eulalao martinez
a month ago
Had the kind of Freon that I was looking for , happy customer.

  Eric Smith
8 months ago
I used to frequent this store and had nothing but great service. But recently the manager accused me of a crime (and informed AJ PD of this accusation) without ANY knowledge or proof that I was even there when it happened only that I was the last person in the store before it happened. I was informed of this supposed crime when AJ PD visited my house asking about it.This store I will NEVER frequent again.

  Heath Calvert
6 months ago
Great place always have what need in stock not like auto zone there never have what you need or looking for. All the guys and girls at O'reilly's are the best

  Joan Wells
5 months ago
High quality all the way around! From the counter people to the tools to the car batteries.

  Tina Joel
4 months ago
They made purchasing parts easy! Very friendly staff!

  Tyler Ambrose
6 months ago
Got everything I needed and they even helped me find what I want sure about getting and were quite helpful

  Gustavo Verdusco
6 months ago
I bought a piece in this store but they didn't have it here so I paid for it to pick it up in another store but Dave didn't place the order and in the other store I had to pay for it again and I went back to this store to get my money back but Dave didn't want to give me a refund the money since he said that if they gave me the money back later I would go pick it up at the other store and get it for free anyway I lost my money

  Terry Crinklaw
3 months ago
Usually they have any parts I need in stock or can have it later that day.

  AZHorselady
a year ago
Excellent knowledge, friendly service! I had no idea exactly what I needed, except my tail light was burned out. Not only was Austin able to find which bulb I needed, but he helped me install it. I was in and out in less than 10minutes, couldn't ask for more. Will definitely go back.

  Lynda Young
a year ago
In an emergency, I needed to replace the car's battery (only to learn the next day it was actually the alternator). They installed the battery only to get stuck in peak hour traffic on 60 not even 24 hours later. Was the battery installed properly, no! The positive wasn't even connected properly! This incident could have turned out much worse than it did! Anyhow, the manager did refund me, tip as well. Thank you for that! Will I go back, Nope!

  Gary White
2 months ago
They had what I needed. Awesome

  Eric Grendys
7 months ago
Always good but this last time nobody called to tell me batteries were ready and that they were both bad

  Fawn Fajen
a year ago
Michael Short took my phone call and helped me both times I went into the store today. I had a warranty on a car battery and spent all morning searching for the receipt. I had about given up until I called the store and Michael said to bring in the battery and he would help me find it. Sure enough his determination saved me and he was able to find my order and honor the warranty. I could tell Michael was very busy and juggling multiple hats today but he never made me feel rushed or that I was taking away from his valuable time. Instead he made me feel the opposite. I would highly recommend Michael Short at O'Reillys.

  Scott White
3 weeks ago
Great service no complaints

  Curlinda Singer
2 years ago
Had a good experience at this store. The guys really helped me out, hooked me up with a good deal (unlike Big O this morning) and the even installed my windshield wipers for me. Yeah, I could have did it myself but they were very courteous! Gave me quote with no pressure too. I will definitely return here for more of my auto needs.

  Scott Brooks
7 months ago
Employees was very helpful 20min before closing making sure I got everything I needed

  Daniel martin
a year ago
very bad customer service the person who help meI told him "I'm looking for a pcv hose" and he just looked on his computer and he told me "it's just a regular hose" he turned around and went to help someone elseHe did not help me, I wanted him to sell me what I needed, but apparently they only help people according to their appearance or class.From now on I will only buy through Amazon I thought it was better that they attend personally but apparently I was wrong

  RJ Longhill
a year ago
They usually have what you need and tend to have friendly staff available to help.This is my go-to place for anything automotive. I've been coming to this location specifically for several years and the majority of the time they've had the parts I've needed already in-store. If the part is out of stock then they can typically have another store send it to them within 24 hours.The staff are usually pretty knowledgable and helpful for general automotive questions (as it should be, its an autoparts store). They almost always find the items I need right away, which is great because I don't know where to look most of the time.They offer free borrowing of tools so there's basically no need to buy your own for every little project. Especially those specialty tools which cost an arm and a leg.The only gripe I've had with O'Reilly is the bundle deals, specifically for oil and oil filters. Right when you walk in you can grab a magazine with a bunch of deals listed on the front page, one of them being a bundle for a container of oil and a filter to go with it for ~25 bucks. After all my years of coming here, I don't think I've ever actually walked out of the store with that pricing.

  Kristie L
a year ago
Michael at the Apache Junction store was amazing . He helped me so much with my battery exchange and was such a sweetheart. O Reilly should be incredibly proud of him. It s great to see such caring workers.

  Pete Pesina
a year ago
Very professional and courteous... The gal who helped me was a veteran as I am and I was able to purchase my ignition coil with my veterans discount... Only had $80 to my name... It cost $81 with tax and with my discount my purchase came out to $75...