White Spruce Trailer Sales
4.9 (361)
2156 Bunge St, North Pole, AK 99705
(907) 488-3004
whitespruce.com
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- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
acacia h
3 months ago
What a great buying experience! Dan was super quick getting a quote to me. I called and came in the following day to go over a couple other options and ended up purchasing the trailer I initially had quoted. The process was fast and painless. He registered my trailer warranty for me and they even have a DMV in house so I didn t have to deal with the hassle of registration because he took care of all that too. I will be using these guys for all of my future trailer purchasing and service needs. I could not be happier with the service and care I received!
Shaun Brown
a week ago
Dan was great to work with. He helped us customize our trailer to our needs for our move. Excellent customer service and support, it was ready when promised and he took his time to go over the details of the trailer braking system with our truck to make sure we would have no trouble driving out.
Christopher Anderson
9 months ago
I 100% recommend this store if you need anything done involving your trailer. I went here to check out a few trailers for my move, and I was met with a very knowledgeable man, Dan. He had an answer for every question and went above and beyond what was expected. The purchase process was seamless and quick. Dan was able to achieve this outstanding customer service, all while training 2 new employees. It really does not get better than that. If you are even slightly considering getting a trailer or parts for one, come to White Spruce Trailer Sales they will not disappoint. Very friendly staff and they make you feel like more than just a customer.
andrew wallenstein
4 months ago
good people. Small local business. I told them what I wanted to do and I feel they gave me an honest opinion of what I needed. Talked in person, through email and on phone and each time I felt I got good customer service every time. Provided a loaner trailer. Would recommend them to anyone wanting a tractor or trailer or parts. Have not had the chance to try out my purchase but if it is half as good as their customer service I will be happy.
Jeffrey Hayes
2 weeks ago
Dan and the team were awesome. Good down-home folks who know their products, mean what they say, and provide great customer service. Will absolutely return again!
Lance McCosh
a week ago
Eric and Meghan provided exceptional service in selecting a trailer to meet multiple needs for all things Alaska! Thank you and highly recommend this company!
Scott Byron
4 months ago
Dealings were quick and painless. I knew what I wanted and Dan was great to work with. Trailer was ready for pickup within a day and a half of settling on it. Would definitely buy again from White Spruce.
C. Brent Cowley
9 months ago
Dan provided customer service unparalleled by any I have worked with. He saved my family and business well over 20k by introducing us to the well built tractors sold at White Spruce Trailers. Service was swift and very tailored to my needs. Thanks Dan!
Jeff Ross
8 months ago
Extremely helpful knowledgeable and quick getting us in and out when we purchased a new trailer. Got everything hooked up to my truck for me and showed me how everything works and informed us on different ways to set the hitch up depending on how we load the trailers. 5 star service.
matthew lumley
6 months ago
Dan was a great salesman! Helped me find just the right trailer .. the checkout process was easy and fast. The person who does the final overview of the trailer with you named John was very thorough and professional. Great outfit all around
John Van Tuil
6 months ago
Very friendly and easy to work with. This is how a business that cares runs. Highly recommend
Ronald Borane
a month ago
It was enjoyable purchasing here. The salesman knew his product. I appreciated the family atmosphere and the service to the end.
Pat Birdsong
8 months ago
Excellent service at a fair price. I had to have a trailer on short notice. Dale made the process so easy and had the trailer ready for me to pickup when I needed it. He worked on Sunday to make that happen. Strongly recommend this dealer.
Rick Newman
2 years ago
Chuck is the man! He guided me towards the correct trailer and size for my needs. We purchased a Diamond C - GTF 10K (83" X 20') car hauler. The trailer is incredible, highly recommended!
Avery Thompson
8 months ago
Best customer experience! Transparent and attentive. Best customer service. They dont try to over sell, just get you what you need. You want a great experience? Go to White Spruce Trailers in North Pole! Dan Swank is incredible! You want good customer service? Dan is the man!
Darren M
10 months ago
Can t say enough great things about White spruce! Dan Swank is the best! Great communication and always looking out for the customer. I did have some warranty issues, which anytime you re buying something can happen, well let me just say they took care of things quickly and made things all good! I will forever be a customer now!
Clifford Russell
2 months ago
Nice to patronize a family business. Dan was very helpful and got me exactly what I needed.
ask me
8 months ago
Not only did they have the parts I needed when their competitors where closed, but they also let me park in their lot space and change out the parts right then and their. My grease gun didn t work and they again went above and beyond let me borrow theirs! This is the way a business should take care of its customers. I would stop there again I ever need parts.
Jeff Levy
a year ago
I bought a H&H 14' from Dan Swank. Price was fair, service was spot on. I described my needs to Dan, and he showed me a multitude of options. As I am a novice to all things "trailer", his expertise was appreciated. White Spruce just earned a loyal customer. Do yourself right, and shop White Spruce.
William Henley
11 months ago
There service was second to none. I was late coming from bank and they stayed late and took care of me. Walked me through the trailer and even gave me the fuse I needed. First class. Highly recommended . If you get the chance to work with Dan, you will be set. That man is first class.
Melissa Prince
a year ago
Bought a used trailer here in July 2021. Really pleased with the service; treated me fairly, honestly and answered all my questions thoroughly.I rarely write reviews, but wanted to follow up on this great purchase experience. Trailer is still rolling strong, too!
igor machado
a year ago
Customer service at its finest! This is the best retail business I ever dealt with. White Spruce Trailers has mastered the appreciation for its customers along with top notch service in many ways! If there is anything you need, make sure you go see Dan and Chuck (North Pole location). These are some fine gentlemen that I have had the honor to meet!
Richard Barnes
7 months ago
The owner sold me the trailer and her salesman assisted me when I took delivery, they were all excellent and very easy to work with. I got a quality trailer at a good price.
Jack Binder
a year ago
The guys at White Spruce are exceptionally nice and very knowledgeable. Dan was a huge help with the details on my trailer and went to great lengths to make the transaction smooth and painless. I highly recommend them for any trailer needs.
Marshall Teague
9 months ago
Went in looking for a trailer. Told Dan what I needed it for. He showed me a trailer that fit exactly what I needed it for. He didn't try to sale me more, was a fast transaction. You can tell it's a quality trailer with full size tires. I am very pleased thank you
Josi Thyr
a week ago
Easy to work with and had exactly what I was looking for!
Jed Reagle
a year ago
Dan listened to what I wanted in a trailer, made very appropriate suggestions which demonstrated that he knew the products and how to apply them to my purchase.He and the crew addressed a complication with a new style of loading ramp and had excellent solutions in mind on how they can solve this situation. These people know their product, understand how the trailers work in Alaska, but most important, they listen to the customer.Jed
Andrew Ortiz
2 years ago
Dan was extremely knowledgeable and helpful in my purchase of an H&H trailer. He made the finance process very easy. I spent less than 1 hour in the shop to choose, finance, and hook up out the door. I highly recommend White Spruce and please look for Dan to get you squared away.
Dennis Shinn
2 years ago
My experience with White Spruce Trailers was much better than I expected! Dan was not only very knowledgeable concerning the trailers and at all times professional, but he was kind, considerate, helpful, and above all straight forward and truthful! No fast talking gimmicks to sell anything! He asked pertinent questions concerning my needs and addressed those needs! Knowing my busy schedule he arranged a time for me to get the trailer after hours! He reminds me how respectful people were treated and business was conducted!!! I ll definitely refer others to do business with them and be back myself for other trailer needs!!! Dennis Shinn
jack schnurr
2 years ago
I had a wonderful experience at White Spruce trailer. We purchased a trailer and it was ready when they said it would be ready, Mr. Kirschner was absolutely incredible with his customer service skills. He anticipated many of our questions, always had the correct answer and bent over backwards to make sure the transaction went smoothly. He is a wonderful asset to your organization. My wife and I have already started telling our neighbors and friends about the wonderful customer service your organization has.