North Star Auto Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jared Duval
a month ago
We recently bought a car from North Star. They were very helpful and completely honest about the car s history. We live out of town, so they helped make arrangements for the car to be taken to our mechanic. I would definitely recommend using this company.

  Cassidy Herbst
a year ago
I had an amazing experience buying from the wonderful team at NorthStar. I had been all around town multiple times with zero luck. They really went out of their way to work with me and the bank to get me the best deal in town, while also finding the perfect car for me and my needs! This is the only dealership in town where I actually felt valued and welcome. Super up front about anything and everything. I absolutely recommend NorthStar Auto to everyone, and will definitely be back if I ever need it!

  Michael Sprouse
2 years ago
The North Star Auto Sales staff and my sales representative Michael Roberts are 5 star.I purchased my 2017 Honda CR-V LX AWD and I am very pleased and satisfied.I highly recommend Mark and the North Star Auto Sales team. Go see Michael Roberts for your next car purchase.

  Tylor
4 months ago
Bought a car 2 weeks ago at a reasonable price, there was a small issue and they were quick to fix it at no cost to us. They are great people to work with.

  Charles Williams
4 years ago
Mike and the owner Marc at North Star Auto Sales have great hospitality! The will help you get into the car you want and will not try to force another car on you. We came in to get car and it was looking unfortunate for a second, but we figured everything out and we got the car we came down there to get! Go down there and buy you an affordable/reliable vehicle for the lowest prices in town!

  Jonathan Adams
2 years ago
My son just bought a used Outback here - and had a really positive experience. Honest and candid throughout, Mark (owner) was a breath of fresh air. It s never considered a pleasure to work wort used car people but Mark s team (and family) treated us well, negotiated fairly - and we re straight with us the whole time. We got a great value in a crazy inflated market! Highly recommend.

  Anthony Ludwig
10 months ago
I purchased a vehicle from them and on the way to pick it up they said they would get it ready, I got about a mile down the road and the fuel low light came on. When I got home I opened the cover of the bed and it was full of trash and less than 1000 miles later I spent thousands of dollars rebuilding the front end.when I went back to ask about it I was told I should have payed a mechanic to look it over on my test drive. Poorest customer service I have ever had at a car dealership.

  Kristin Hansen
2 years ago
Like all salesmen, they were very nice. We thought that they were trustworthy and informative on their vehicles. Shame on us. We forgot that they are salesman . They sold us on a car that we were impressed with. We ve had our car about a month and a half and things are breaking down in a chain reaction. We have had to do almost $2,000 worth of work on it. Maybe by the time we fix everything we ll have a new car at the price of a new car. Not satisfied at all. Do not recommend.

  Tiaisha Brown
2 years ago
The staff is amazing and friendly! My husband brought a 2017 Honda CRV and the process was quick and fast. I traded in my 2012 Kia Sportage that had 304,024 miles on it and got a good deal. I would recommend North Star auto especially if you are looking for a reliable vehicle. The entire team is great and Mike Robert's knows his stuff. Thank you for again for a great experience.

  Nikkia Haralson
5 years ago
Got a amazing car, took less then 5 hours from walking in and test driving to being approved for the car. The staff here are great. They are honest and helpful. They worked with me every step of the way and in less the 24 hours I was driving off in my car. They asked me at least 4-5 times with in the first month ( which I have had my car just about 2 months now) how I liked the car, I'd it was still working for me, etc. They handled everything and made this the best and easiest experience I've had buying a car. They have so many choices and my car had 72,000 miles and that's way low for a 09. Love these guys and will buy again from them !!!

  Mr Fox
a year ago
Honest folks actually working to get people into a safe vehicle for an affordable price. They will work with you and they won t hassle you or hang over your shoulder when you re just browsing. They treat you with respect and look out for you re interest. We share the community and they understand that.

  Gary Braun
7 years ago
Well I bought my wife's toyota here and it's been running strong since last November with absolutely no issues. Staff is extremely awesome to work with especially Dustin, he's very tentative and gives his clients their space and doesn't make anyone feel pressured unlike big time dealerships. So far I've recommended two other friends here and they both bought a vehicle as well and they couldn't be happier. And if all goes well I'll be trading my truck into them to be getting a better one. Small dealership with big dealership inventory, at the right price no matter what your looking for.

  Kim Davis
7 years ago
Great Experience. We have purchased 2 vehicles from North Star Auto. My son and I are getting ready to go look at one for him here. They are very clear that the vehicle is as is and do recommend you go have it checked prior to purchase. They even suggested for me to purchase an extended warranty in case something unforeseen did occur. I have received good prices on the vehicles I have purchased here and not been disappointed. Best thing you should do is your homework prior to purchasing a vehicle.

  Delonte Christmas
a year ago
Bought a 2016 ram from them 2 weeks later started hearing really loud clunking noise. 4wd doesn t work and also throwing codes. Do not recommend this place.

  William Bradley
7 years ago
Worst experience I've ever had buying a vehicle. I was lied to about mechanic services, warranties and general information regarding the vehicle I purchased. I spent $3000 to get it back to what I originally thought I was purchasing plus the dealer spend $1500. He expected me to pay for the latter. They told me it cost $2000 for them to put a new paint job on when you could see blatantly it was rolled on. Their mechanic missed a lot of things functionally and also for safety in the inspection. It was a mistake ever going there. I would give them 0 stars. Go there for yourself and find out if you feel like being taken advantage of or buying a lemon.

  Ophelia Moses
7 years ago
I would not buy any type of vehicle here. If i could rate it a zero, I would. They took advantage of my inexperience also. Bought a truck last year and I have had nothing but problems. Even the transmission had to be rebuilt. American tire and auto said the tires that were on the truck were not even the right tires. The truck is not even paid off and I am already replacing alot of parts. And we have taken great care of the vehicle. Also in the process of buying no one had told me to bring it in to a trusted mechanic.

  Trevor Holman
7 years ago
I would not recommend any one to buy from North Star Auto sales. They took advantage of my inexperience with vehicles they told me the vehicle had a brand new clutch and no other issues. A few months later I take the car in because it is making a high pitch noise. I take it to a mechanic to find out they installed the clutch incorrectly and now need a very expensive fix. As I tell them this they tell me I bought the car as is and to pretty much screw off. Don't by a car from here look else where.

  Sungshik
4 years ago
It is not worth it for even 1 star. Please do not even consider this business for buy a car. I bought a car here and it did not even last a year, now it is completely out of service. And you want to talk about warranty? They do not cover anything, not worth it to buy extra warranty. I even canceled it, because they said they do not cover this and that. I do not know how they are still in business. I just want to find another me in the future. So please think again. DO NOT BUY A CAR HERE!!!!

  Martin
4 years ago
Horrible place to buy a car Soldiers should stay away from this place. Bought one vehicle when I was a dumb private it was a 2005 gmc got it for 9995 and was over priced turns out transmission was bad, as well as it has a lower end knock and a rear main seal leak and axel seals leaking. Then I got my wife a car from here a 2006 Chevy equinox didn t even have a week and the engine went bad I didn t even have it a week and it wouldn t turn on anymore even after replacing a starter and battery and the power steering motor went bad too. End of the day everything here is over priced look on the nada value and Kelly blue book. They don t do repairs on vehicles and most of their vehicles are from auctions. If you want a used car go to affordable or a actual real dealership not a mom and pop place like this. You ll just get screwed over.

  Sarah Geer
7 years ago
I had a good experience here at North Star. They were very accommodating in providing different vehicle models too drive, and worked with me on price for the Equinox I just had to have. Prompt response from sales people and a welcoming atmosphere.

  annette tomczak
4 years ago
Guys definitely put on a good show. Looked at a subaru forester found a small issue in the engine the owner fixed it on the spot. He would only drop the price a few hundred bucks. Bought it & on the drive home the check engine light came on, took it to a mechanic had thermostat & fan replaced also a tune up done. Owned the car for 3 more weeks and the engine practically blew up. Car is now totaled out. Don't suggest buying a car from this lot..

  Eli Nebeker
8 months ago
Decent selection with excellent closing fees. I definitely prefer them over affordable used cars.

  Chris Rushing
2 years ago
The guys were amazing! Bought a Tahoe off of them and was super quick, easy to apply, and they were super easy to work with. Thank you all for the great vehicle!

  Lorraine Bolieu
9 years ago
My daughter bought a car through them, and the next day everything started going wrong. The check engine lite came on, the car started heating up, the transmission started messing up. They said they do oil changes, and check for transmission fluid, and for any leaks. We had the oil changed, it was pretty bad looking. The transmission fluid, the same. We put in new thermostat, bought new radiator cap, and it is still heating up. Think it is probably the water pump going out. They probably reset the check engine lite to off, because it was the very next day it came on, and things started going wrong. I wouldn't recommend buying a car through them.

  Jackie Wallace
5 years ago
Fast talking right from the start. Test drove two cars and check engine light turned on after a little bit of idling and these cars were WAY over priced and they were absolutely not coming down in price. Nothing was negotiable. What kind of used car lot is this? None of the vehicles were certified so why couldn't they be negotiable? That made those decisions very easy.... Next!

  Michael Vandeventer
4 years ago
Have nice used cars. A good place to get working vehicals that my have a ding or scratch. Most other dealers only carry pristine vehicles, but for good transportation, they are a good source. They have a website to browse the inventory too. Very nice and helpful people.

  Renee Braun
7 years ago
Bought my amazing rav4 here and I absolutely love it, couldn't be happier. Definitely would recommend these guys, and ask for Dustin, he'll take great care of you.

  Alaska Girl
a year ago
They are good people they worked with me and got me a new truck.

  Art Breese
3 years ago
Recently bought my third truck from North Star, they took great care of me.

  Chris Rossi
3 years ago
They treated me good and made it easy. They even got me a new battery for my troubles.