Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kathryn Ramsey
a day ago
I used to take my vehicles to auto hobby on Eielson because I couldn t find an in town mechanic to trust. Now, I won t take them anywhere but JP Auto! Jeremy and team are great! They don t talk down to you and will explain things to you in a way you can understand. The pricing is very transparent with a smooth process. More important than that they don t swindle, and they certainly get the job done!! If you need any type of repairs or even just an honest look over, I highly recommend this place. Like I said earlier, I won t go anywhere else!
Laila Gray (Lailainprogress)
3 months ago
My daughter took her vehicle to this shop and they were super nice, arranged to have the vehicle towed to them, arranged to have the vehicle re-keyed because her key was lost, and then diagnosed and fixed the vehicle for a very reasonable price. They also took meticulous notes regarding their diagnosis and the work that was done. Will definitely be coming back to this shop!
BLT
4 months ago
These guys were recommended to me by one of my staff. It s where we take our company vehicle I was told, I figured it s close and it was of course recommended so why not. I called two days before to see if an appointment was available for a check on my block heater and battery. At this time of year, appointments at times are hard to get. The gentleman said sure bring it by in two days and took my information. I received a text confirmation right away with a reminder the next day.I dropped my car off after 8am. I received a text message that linked to an estimate for the work with the mention that I m going to need struts soon a few hours later. I called two hours later (I was in a meeting and did not see the text) to ask a few questions. Jeremy answered my questions patiently and I approved the work via the link. Less than an hour later (it really was less than an hour) I received a text message my car was ready.I moved to Fairbanks 2 weeks ago from Anchorage and tried to get this done before moving. My car sat in the shop for 3 days before I said I need my car back as errands needed to be done before my move. Jeremy and his crew got me in and out in less than 8 hours. I was impressed and would HIGHLY recommend them. They were professional, kept their word and pricing was very fair I ve found my mechanic, thanks gentlemen!
Chase Mcknight
a year ago
Jeremy is good at what he does and is excellent in way more than just a simple repair. He changed the timing chains, guides, and tensioners in my Audi 3.0 TFSI. He kept me updated on the situation the whole time. Jeremy and his team are great ,JP's is the only place in Fairbanks I'd take my stuff if I can't fix it myself. Awesome customer service, quality work, and fair prices.
Alban Gourlot
7 months ago
Jeremy, the owner of the garage, is a very good and kind person. He knows his stuff and handled our repair like a pro.Don t look anywhere else if you need repairs close to Fairbanks, you can trust this garage to fix your vehicule in time, and with a fair price.Thanks again Jeremy and Bob!
Mike
6 months ago
Next day service on my work truck was incredibly helpful. They helped find the quickest and most economical solution while not compromising quality. My new shop of choice.
Clinton DesJarlais
11 months ago
I am a mechanic. I was busy with other work, when my wife's van was not running properly. JP diagnosed a faulty alternator. He also diagnosed that many head bolts were broken off which caused the exhaust to leak. After getting the rusted broken off bolts out of the head. JP go the van running. He then diagnosed a faulty intake valve spring. He replace that as well, and the van ran better than ever. Thank you. This man is a master of his craft and goes above and beyond for his customers.
Eric Hommel
a year ago
Best customer service from a business owner I have found in Fairbanks. I hate going to a mechanic because I know it s going to be expensive. Jeremy the owner was so up front, honest, and willing to talk me through the issue, it makes you feel better about what you are spending your money on. I have brought my vehicle to other places, usually you are dealing with someone at the front desk who is getting information second hand through a mechanic. At Jeremy s, I spoke directly withhim, and he explained the issues very specifically and made feel like it was money well spent.Service: Electrical
Brendon Mize
2 years ago
Jeremy is the best mechanic I have taken my car to that I have ever met. Super friendly, knowledgeable, up-front and honest. Best pricing for labor I have come across, and everything I have done there, he has given a once over diagnosis for free every single time.
peter fiechtl
5 months ago
Hands down , best customer service. Happy with repairs and communication. This is a family run business that is underrated.
Madison Dwyer
2 years ago
W O W.Talk about one considerate business owner. I have never dealt with anyone who care as much about my vehicles as myself. Thank you for taking the time to fix what you saw during those tedious head gaskets, and thank you even more for running it all by me before. beyond that, he even asked if my guy would like to come take a look. I love that you gave us the option to be involved! I really felt he went the extra mile for us! you will see me in 5,000 miles for a check up on the job (I love that you asked!!)thank you again for being kick a$$!!!!
Nathanael Hardy
2 years ago
Jeremy and his staff are knowledgeable, honest and thorough. These aren t a bunch of kids fresh out of mechanic school armed with scan tools and throwing expensive parts at a problem. These are real mechanics with oil in their veins that will go the extra mile to get you back on the road for a very fair price.If you re having car troubles, this is the place.
Karrie O
2 years ago
Jeremy did a great job on the winterization of my truck. Quick to get me in, was very competitively priced for the same service as other local businesses. Very professional and helpful.
Dottie Guntrum
a year ago
JP does a great job. He is honest and great at explaining issues.Services: Brakes, Oil changeServices: Brakes, Oil change
Logan Larson
2 years ago
Great timely service at an affordable rate. Very impressed with this business and will be back again.Service: Brake service & repairService: Brake service & repair
Alicia C-Hendrix
2 years ago
Always helpful. Great spirits when i see them
Bill Kid
5 months ago
Always the best!
Ron Warner
2 years ago
Great margaritas and a unique atmosphere!
Chad Zent
2 years ago
Spot on work. Friends person. What's to go wrong
Galen Smith
11 months ago
I just like this place.Services: Auto engine diagnostic, Brake service & repairServices: Auto engine diagnostic, Brake service & repair