Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Austin Prine
2 years ago
Best custom accessories shop in town, had them install Zroads light bar/brackets & Zroads hood hinge lights. They killed it like always and only took 4 hours. Always impressed and will always have my business.
Fernando Gloria
3 years ago
These guys have been courteous, professional and have done a great job on my truck both times that I have been there. My truck is looking sharp thanks to these guys. Thanks to Tanner and the technicians at AC!!I highly recommend Automotive Concepts.
Paula Monzulla
a year ago
Any time I go into automotive concepts they have taken very good care of me. From giving me a bulb for headlight that was out till mine arrived in to assisting me putting the specialty bulb in for me. When I was having trouble with one light continuously going out they found the issue at no charge. Thank you guys we needed someone like you in our area.Paula Monzulla
Nikki .loco
2 years ago
The engine light on my 2013 Jeep Wrangler was on took it in and had the best customer service!Tanner was quick and to the point with what needed to be fixed. Most importantly they were honest and didn t cost us an arm and a leg. Would definitely recommend!!
C.J. Hedman
a year ago
I and my brother and I have brought several cars in to this shop and they consistently did half the job and charged us full price. The last car we brought in we left with a broken door and only half the job completed. I personally will never use this business again.
Dustin Widmer
2 years ago
I highly recommend this place. I had an issue with my driver's side window being frozen and then not working properly. They were able to get me in within 24 hrs of me contacting them on a late Friday afternoon.They were friendly, polite, professional, and more than fair with their cost.Once again, I highly recommend them.
Jenny McLeod
3 years ago
I called on a Tuesday because i needed a leveling kit put on my truck and were most other places were full until the following week they were able to get me in that Thursday. We dropped the truck off early in the morning and they had it done shortly after they opened. Great customer Service very friendly. Thank you!
Andi Elliott
7 years ago
The poor detail guys had a handful with my car. Ten years of hauling kids, drunks, Christmas trees, and everything else you can imagine. My car was trashed! But after it was detailed it looks amazing!! It looks brand new! These guys do an awesome job. Would definitely recommend them. I'm going to go back later this week to have my headlights cleaned up.
Sean B
7 years ago
Great for anything and everything when it comes to how you want your cat to look. these guys will detail it and deck it out exactly the way you want. they even install auto start and sound systems. there worrinty plan is better then anyone else in town. I work for a dealership and when we want something good done to a car we sent it to these guys.Best part is, they take pride in there work, and if something goes wrong, the owner will fix it.
Alice Sweet
3 years ago
The inside of my car looks, feels, and smells shiny. They were so professional when I dropped off my car and called me with enough time to make it back to pick up my car before they closed. They even fixed my windshield wiper. 10/10 will always bring my car back to them.
Thomas Seeger
4 years ago
Great experience overall with the crew at Automotive Concepts, even if we had a rocky start! Simple miscommunication, but Tanner was on top of it, and got my vehicle detailed, and autostart installed without a hitch.Even months later, they take care of their customers right. Had my autostart stop working due to a hardware failure, and they made time for me to bring my vehicle by day of, and got it fixed in no time, and all warranteed.I've now used all 3 of the big autostart installers in town, and will recommend Automotive Concepts every time!
Terra Ramoth
3 years ago
Went and had my daughters car detailed. $300. Got the vehicle back and they had lost my vehicle registration. They also put the backseat in without pulling out the seatbelts out. I called and talked to the owner. He was very rude. Said that its unrealistic for them to pay for the new registration. And asked me why I was driving my daughters car anyway, and asked if I even had a valid driver's license. I do have a valid driver's license and I don't understand what his point was.
Alison Hosler
2 years ago
Tanner is the best. This place is so reliable and they do the best to save you money where they can. It s the one automotive option in Fairbanks that I fully trust to get mechanical work done.
Tyler and Emilie Liberty
3 years ago
We had a block heater/oil heater installed with automotive concepts. Side note: (when we got the service done, we had to return 30 mins later because our engine light turned on) Anyways, fast forward two years, and our vehicle broke down. Chevy said the heaters were installed improperly by automotive concepts in a way that left our vehicle inoperable. We called automotive concepts and they claimed they lost our receipt, and denied even installing the block/oil pan heater. Awfully convenient that I can t locate 2 year old receipt, and they magically lost their copy (Even though the are required by law to maintain) We have reported them to the BBB, and luckily Geico has our back. Their fraudulent conduct is something you need to steer clear of. Pay the extra money for professional work at your dealership. My car is back to perfectly working condition thanks to the CHEVY dealership. If I could give them zero stars I would.
Rilee Smith
4 years ago
I ve taken my Jeep here twice now for interior detailing and have had an amazing experience both times. My Jeep comes out looking cleaner than when I bought it! 10/10 recommended.
Kacie Simons
6 years ago
I had them install my sound system which included a new deck, door speakers, amp, sub and second skin sound deadiner. They went above and beyond and far exceeded my expectations. They even fixed & upgradrd my junk lightbar switch I had in my dash on their own with no extra cost. I highly recommend Automotive Concepts to anyone looking to upgrade their sound system.
Ramblin Dude
5 years ago
Had Automotive Concepts detail my 4X4 inside and out. Included under the hood. They did an awesome job. Was pretty dirty and lots of dog hair when I dropped it off. The interior, alloy wheels, and engine came out immaculate. If I had the detailing done to sell the vehicle, all that was left was to put a for sale sign in the window! Great experience and I definitely can recommend Automotive Concepts.
Leslie Segla
7 years ago
After our lovely GreatDane had a major accident in my husbands pretty new F250, these guys were able to get us in same day and did a fabulous job!!! Would have never known our dog even had an accident. Was like a brand new truck!!! Great Job!!!!
Pixie the rainwing
a year ago
Best freaking shop in Fairbanks! Faust and I love you guys. Thanks for always helping us! We are so thankful we found you guys Tanner! Thank you for always taking care of our Garrett.
David Rebholz
2 years ago
They were done faster than expected. Was given 3-4 hrs to have autostart installed and it was less than 2 hrs. Great job guys.
David G Stewart
6 years ago
Another rig is in for tricks'n upgrades. Have lost count how many times I've had work done here but as always it's a smooth, pleasant and professional transaction.
Alex Bernal
3 years ago
Tanner is a delight to work with! They fixed all quirks with my vehicle. Very Smart and intuitive Team!
susana guerrero
5 years ago
Thanks for the great detailing job. Brent was helpful, polite, and knowledgeable. Very pleased with everything. Reasonable price. Will definitely use them again.
Tammy Johnson
3 years ago
Top notch service. They go above and beyond. Will be back . They are my go to place for auto detailing, and customizationNext up light bar in my grill.
Adam Davis
2 years ago
Taking care of my vehicle as fast as possible Fantastic shop. They guarantee their work so no worries
TAMARA REID
a year ago
I stopped in today with a question on my auto start, staff was prompt, friendly and quick to help me resolve my issue.
barry brown
3 years ago
I have been using them for the past few years. I have always been satisfied with their work and I will continue to use them. Job well done guys
Melissa Torrence
5 years ago
Fantastic customer service! They had the best price for a stereo installation of anyone in town.
Matthew Millsaps
6 years ago
Did a great job on the detail. Left the carpets a little wet though. No issues and great customer service!
Nick Carrasco
4 years ago
Great staff offering quality work, I ve only had good experiences with them. Definitely recommend checking them out!