Airport Equipment Rentals Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Fronty Parker
3 years ago
This building has a great showroom for heavy equipment. I've had good service ordering parts here.

  RAM Alaska
11 months ago
Amazing experience!! Bob in rental was able to arrange a fork lift - very last minute - to unload 25 pallets of nonparishable food to feed the less fortunate at our free medical clinic, here in Fairbanks. This allowed us to help feed over 150 families. Incrediblly grateful to Airport Equipment Rental for facilitating the rental.

  Shawnee Kasanke
6 years ago
As the other reviewer mentioned, not only do they not maintain their rental equipment, they rent out faulty equipment and then try to illegally charge your credit card for it without contacting you when it breaks. Rented an engine lift for a couple of days and when we hooked the engine up to move it to the truck the arm bent. The engine was well within the lifters weight limit and we had all of the proof from the shipping slips. Even so, these people wanted to charge us full price for a NEW lifter, not just the arm piece, and claimed it was our fault somehow. They went further and charged our credit card without telling us, or having us there to sign it. We asked to talk to the owner, who is supposedly local, but he is always in California, not local. I would avoid dealing with this place by all means necessary.

  Rusty Shackelford
10 years ago
We rented a leaf sweeper from this place and by the time I got it home and ready to use it I noticed that it wasn't ever maintained. One wheel gears were completely gone and the other wheel gears were right along with it. It only turned a quarter of the time and did not pick up any leafs. Upon return we told them that it was broken and they just argue with us the whole time. They moved it three feet and said it worked. They are scam artists and their equipment is a joke. They ended up charging us anyways despite our argument. I wouldn't recommend renting from this company ever as they have horrible customer service and have no care for the equipment they rent.

  Joshua Bennett
4 years ago
Ted at AER always goes above and beyond to make sure all our equipment needs are met, and he s not a rent and forget kind of guy. Always checking up to make sure you are happy with what you have. And breakdowns are a priority for them.

  em snow lease
3 years ago
I was harassed by an employee of this business and human resources wouldn't even look at my proof, and wouldn't give me any information on what they were doing. Many people called and alerted them of the problem but when I called and asked what was being done the women who answered the phone seemed more annoyed by the fact people were calling and complaining rather then the fact an adult threatened to assault me and used numerous racial slurs.

  Seth Church
a year ago
Great company to work with. I ve been using their equipment for 20 years and plan to continue!

  yt 12
11 months ago
Mike Redfield makes great jokes

  Art Breese
3 years ago
They always treat me right, never any surprises.

  Puerto Vallarta fishing charters Mexico (Puerto Vallarta fishing)
5 years ago
The best place for all your rentals

  Ron Warner
6 years ago
The best