Meineke Car Care Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M
a week ago
Got me in last minute on a Friday afternoon and made sure to get my car done before closing. Excellent customer service from the phone call to the windshield sticker hand off. Best of all, they treat their female coworker with respect and helpfulness. I asked her. That s very unusual in this field and state. I received the same excellent service when dropping off a friend s car. Fred, the manager, is an exceptional human. Competitive pricing. Choose this store!

  Mel Nobles
2 days ago
Everyone was friendly and provided good customer service. Up front about costs and where there might be any additional costs. Performed work quickly and got my vehicle taken care of. Good experience!

  Deborah Davis
2 weeks ago
Fred was friendly and welcoming. Took my truck in because of a steering problem. 20 minutes later the problem was diagnosed and reviewed with me and a few hours later I picked up my truck. Same day service on a Saturday?? Amazing!! I highly recommend Meineke! Thanks guys!!

  Wesley Daniel
2 weeks ago
I have a 2020 pathfinder. It is a front wheel drive with four wheel drive capability. The tires are only a few months old. I have a slow leak in ONE of the tires. They stated it was company policy to replace all 4 tires because it s an all wheel drive vehicle. I told them numerous times that they were incorrect. It s has 4WD capability but operates 99% of the time as a front wheel drive vehicle. I asked if they would replace two tires and put the best ones on the front. They stated they had to replace all four. Clearly they are trying to make money from me but also from the sale of my tires. The tires are a few months old so I am sure they d turn around and sell them to a used tire company. Also if they would be held liable if my car messed up due to the differential between tire treads, why not have customers sign a hold harmless and not make them buy unnecessary tires?They also said I needed new brakes. The car literally had new brakes installed in January. It is just now March.Steer clear of this place.

  Dio Martin
a week ago
I went to another local M shop for an oil change & they had my car for 5 hours before they gave it back and said it had a leak they couldnt diagnose. Meineke had it for an hour found 2 leaks and fixed it same day. Car was done by 3. Brought it back and they made sure everything was leak free after i drove it for a few days. Good ol' boy mechanics with prices you can manage.

  David Mafoofie Rasmussen
a month ago
I love the text they send where you can approve or deny what work you want done to your vehicle, it s super convenient and so easy to use. The staff is always so polite and the prices were pretty fair. Will go back.

  Gary Hutson
2 months ago
Fred was incredible. super kind, friendly, knowledgeable, and he was teaching Amy while i was there. great staff and great service. they got 5 tires in and mounted & balanced real fast and at a great deal. I forgot Fred s name and called back so i could name drop him. Thank you so much Fred!

  Noah Rasmus
a month ago
Got a simple tire swap and oil change, one of their mechanics clipped my car backing out of the bay totaling over $4k worth of damage. They ve had a new manager almost every other month since and they give the same run around/avoidance answers. I should ve filed against them the day it happened but the manager waived the service cost and promised to cover the damages once I got a quote. Won t make that mistake again and wouldn t use their company if they paid me to.

  1st_Lady_Keyz
a month ago
My experience with them everything is pleasant and enjoyable. Staff is awesome and their work is always backed by a warranty every time. Their mechanics know what they are doing and they get you in and out in a very timely manner depending on the work that is needed.

  Andrew Manning
2 months ago
I called first thing in the morning for a brake job and they were super helpful. They got me in right away and the parts delivered same day. I was on the road before 3pm. Great customer service and the price was lower than the other 7 shops I had previously called.

  Anna Tracey
3 months ago
I had gotten a flat tire and was lucky enough to make it to Meineke. The guy was very nice and said I ll see if we can get you in to get it repaired. He said if we can t we can at least put air in your tire. He came back and said they were able to get my car in, they repaired my tire and I was on my way within 30 minutes. Great customer service.

  Kimberly Wells
3 months ago
I had gone to the other M auto shop first simply because I was on old seward and close to it. I walked in and asked the guy if I could get a front alignment and he said yes if I could leave my car and pick it up later. I said I couldn t leave it and before I could explain what I could do he just said sorry . He did not ask me what I was able to do regarding my car or offer any solutions, clearly he didn t care. So I walked out and went to Meineke on Tudor and had an entirely different experience. They were friendly, took care of my car quickly, kept me updated on the status of the work being done and I was happy.

  Ellen Dilley
4 months ago
We waited an hour for your customer service Representative to come out and tell us they can't fix the tire. Would have been nice if they would have came and checked it before having us wait an hour... There was nobody was ahead of us and empty stalls. Unfortunately, the staff was too busy discussing how to be courteous to their customers! The epitome.

  Zie Ellingham
2 months ago
Ive been coming to this garage for a couple years now for issues since it was the closest. After bringing my vehicle in for an oil change, an issue was found. During this repair, a part was broken which led to my vehicle being kept for over two weeks. Now, I finally get it back, one of the pieces was defective and needed to be replaced. When I arrived today around 9:30am, I was told it would be 'about two hours'We are now past 4* hours and I cannot be told when they will be finished.To say I am frustrated is an understatement. I cannot trust their timetables anymore.

  Luke Lamothe
3 weeks ago
Just dropped my truck off today at 2:00 for an oil change and tire rotation. Didn't get a text by 5:30. Decided to check to see if it was almost done. Truck wasn't even looked at and they didn't intent to before closing. So wasted my time, my wife's time, and I would not recommend going here.

  Destiny Woko
4 weeks ago
The customer service I received at Meineke was a 10/10. They were quick to get me in, gave me an estimate as to what time my vehicle would be ready, and were so sweet.

  Lisa Dows
2 months ago
We have been waiting 3 + hours for a single tire purchase. No installation needed, we just needed to buy one tire, and had called in yesterday to make sure they re able to sells us one. Told us it will be in by 11am, but some unexpected stuff came up and we called to check if we could pick it up by 1pm .they said yes. Now it s over 3 hours later and we are still waiting ..Update: didn t get it until almost 5pm .

  kathy wintergerst
5 months ago
I scheduled an oil change for 7:30 a.m. opening time. I was told it would be done by 12:00. At 1:00 I was told it was not seen but next in line. At 2 p.m. and 3 p.m. the same. I had to work at 4 p.m. and went to get the truck. I was told they had 1 technician and he got hurt. They held my vehicle all day long. Wasted my entire day. Never going there again. I don't appreciate being led along. When he got hurt they could have cancelled me any time.

  Yolonda Martin
2 months ago
Very helpful, efficient and completed the work in a timely fashion. I was able to schedule on line easily. Other issues cropped up after scheduling and they were able to fix the issues at the scheduled appointment. I was kept informed every step of the way.

  C S
a month ago
I m always leery about big-name shops like this, because usually they are usually far more expensive, but I was actually very impressed. I was having a hard time finding availability for an oil change, these people got me in right away, and the price was actually right on point with the prices of other places in town. I just wish they carried Mobil 1 oil. They carry Chevron Havoline which also does the job. Thanks to Logan, he does a great job!Update 11/16-2023 they continue to impress me, they changed my flat tire within an hour, they always come through, and are very nice!Update: 02/23/2024I cannot say enough good things about this place, they always get me in on time, their prices are excellent, and they re just some of the nicest people. I never expected this from a big name place, but they explained that it s independently owned, definitely will be coming here for all of my work. I used to go to a place in town that I also recommended but these people are closer and they save me a lot of money now I don t have to take Lyft or an Uber to get my service done,Update 01/18/2024Same excellent service. These guys are close to where I live, and couldn t be nicer and more professional. Their prices are also competitive . At least what I have seen so farHighly recommend.

  Dave Valdez
5 months ago
I had my tires changed over at this location. Lloyd was kind, patient, and helpful. He was able to procure snow tires for my vehicle and get them installed expediently. I highly recommend this place. Great use of technology that texts you when your car is done.

  Marion Olsen
6 months ago
I am so thankful that I brought my vehicle here, not only did I get done what I needed but also found out what else needed to be done with my vehicle! The help I received was awesome, very professional, kind and respectful. Thank you, I will definitely be back.9/18/23 Had brake pads changed, air filter changed and old tires replaced w new ones that Meineke ordered for me. All this after inspection done during oil change. And all the work done in same day that I dropped my vehicle off! I am so impressed and blessed to have come here for oil change. Thank you Meineke, thank you for caring! God bless you!

  Loren Kashatok
2 months ago
Whenever I have car problems, this is the place I always go to. The person at the front is really understanding and simple. He tries to make things work and his team also. If you ever need help with your car, go here.

  James Efird
5 months ago
Great app, friendly staff. Communication great. Had exhaust repaired and tire swap. Cost was about double for tire swap than others, but only place with appt available. Besides that, i would go back for service

  Josh Fine
6 months ago
After stressing out over high costs, I found these guys on a whim...they immediately felt my urgency with this and helped me find EazyPay financing. Had me in there in 2 days with everything ordered to the store. Nothing but pure professionalism here, truly. I had to drive 3 hours already to be there and they made sure I was in and out. To say I was impressed, just doesn't do it justice. They officially made a lifetime customer from me. By far, best customer service I have ever experienced.Keep it up guys!!! Thank you again for everything!Services: Tires, Tire rotations, Wheel alignment, Brakes

  Greg Eschenlohr
a month ago
I am not a car guy, so I had some questions about their services. All questions answered honestly, they were very courteous, AND the price of my oil change was lower in July of 2023 than it has been in 3 years!**UPDATE** Almost 1 year later, and this place is just as awesome

  Carey Cossaboom
5 months ago
The oil change was fast, comfortable waiting area , friendly receptionist. My only complaint was the person who changed my oil left greasy, black smudges on my car's carpet floor mats! Should think twice about bringing a vehicle here with carpeting.Service: Oil changeService: Oil change

  Honey Honey
4 months ago
Great customer service, great service. I had a buyers inspection and they checked everything! And im so glad that they did, they saved me from buying a vehicle i would have spent more on fixing then purchasing.

  Bobby California
a year ago
Good job on oil change, good price. However a very bad thing happened. I had them also rotate all four tires. They fail to tighten the lug bolts and about 100 miles later I heard lug bolts rattling in hub cap that had come completely off the stud. No damage to rim and I torqued to specifications.

  James Kreblin
3 months ago
325 miles from home. Went to them at 12 for a front wheel bearing blow out. They had me back on the road by 5PM . Excellent work. Thanks much. Jim