Badger Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Colby Wright
a month ago
Gonna update this when I pick up my car, but so far these guys have been extremely friendly and the best price I could find for just an installation (the glass for my car doesn't exist in Alaska so I had to order it from the lower 48 on my own and bring it with me). When I dropped off they said it would only take a few hours so we'll see what happens!

  Matthew Thomason
2 months ago
l had several windshields done here the first 2 were great the last 3 corners cut trim not re-installed correctly wiper arm loose not wiping correctly. Trim problems were on multiple vehicles. Some trim should have been removed and put back; they were not done correctly; the plastic sits a half inch off the glass; when done correctly the plastic would rest on the glass. Windshield actually seated against the metal windshield framing, increasing the likely hood of cracking. They rushed my last couple jobs and having watched the process I understand much better. Safelite is more expensive but carry higher standards on windshield installation.

  Christopher Giegerich
5 months ago
I got lucky and they had my glass in the shop and got me in and out in the same day. Great price and great customer service. I will definitely go back for any auto glass needs.

  berdine yoder
2 weeks ago
Literally they got me in same mf day I called em. I got my car in within about half an hour and I cannot be happier that they're so quick since they found my window within like a minute thank you badger glass!!!!

  PhrAustie Huse
a month ago
They were quick but failed to call me as they said they would. I called & was able to pick the vehicle up

  Francis Cruise
7 months ago
There are bigger more recognizable names in Windshield replacement here in Anchorage but none that I trust as much as Badger Glass. I took my wife s Volvo XC40 to them to replace a damaged Windshield. The job was done but when I visited to pick up the vehicle they advised that they had damaged a very flimsy piece of hidden tubing. They had ordered the part and installed it at our convenience. It would have been easy to not admit the damage as I would never have seen it.That is the kind of integrity that secures my business.Thank you Dave and all at Badger Glass

  Tha Weekday
3 years ago
I was recommended by all the co-workers to come here after getting a micro-chunk of glass come off the windshield from a flying pebble on the freeway while going 53 mph.That same day, I called & Dave answered & was really courteous & outgoing. Came in the next day (no appointment necessary) & was told it would be approximately 40 mins. Turned out to be 20 mins. Great service, friendly staff. Highly recommend to anyone w/ glass issues.

  Frankie Gonzales
3 years ago
Good price better than other places got the job done... And they clean my car too

  Missi Hamp
2 years ago
I needed a chip repair for a vehicle. I called several businesses in town, and got several curt responses. The employee at Badger Glass was very nice over the phone and said they would even be able to squeeze me in later the same day. They also had the best price of all the companies I spoke with that day. When I got there, I got great customer service and I was in and out very quickly. I will recommend them to anyone needing work done on auto glass.Service: Auto windshield repair

  Padraic Donnelly
5 months ago
Very professional. Up front on cost and time involved. Job was completely and quickly.

  andrew davis
a year ago
Kendall ford took my truck to Badger before I bought it to have the windshield replaced. A year later that windshield started to leak so I took it back to Ford. The dealership took it back to Badger to have it replaced again. The day I got it back it was raining and you guessed it, the windshield was leaking again. The next day was Saturday so Kendall Ford was not open. I drove the truck to get some gas and the windshield was so wavy it made me feel drunk. I looked on the wiper cowling and there was shards of glass and a fresh paint chip at the top passenger side of my windshield. Since Kendall Ford and Badger had my truck for over 2 weeks trying to fix the leak I decided to take it to safelite. The replaced my windshield with a piece of glass that was not wavy and also did not leak. I waited for 2 more rains to post this to be sure it s not leaking anymore. Morale of the story don t let Badger touch your windshield just take it somewhere else.Service: Auto windshield replacement

  Becky Aftreth
10 years ago
My husband called a number of glass repair shops in Anchorage, and found the best price at Badger. Some of the shops had a waiting period of up to two weeks. Badger said they could do it the next day. We brought the truck in, and had it back in less than three hours. Friendly, courteous personnel, a good price, and prompt service; how do you beat that!? We have already started telling our family and friends.

  BRYON
6 years ago
3 workers here that I can see. Walter is very friendly, accomodating, and personal. Dave is the other worker and he is the only reason, at this point, that I rated it 4 stars instead of 5. The other worker was very friendly and smiled, said hello, and made me feel welcome as a customer.On the technical note the service was clean, quick, and efficient. Walter was willing to answer all my questions no matter how obvious or insignificant they seemed. That can make you feel confident that a job was done by someone that knows what they're doing and wants your business. Dave on the other hand made me feel like a nuisance and I was wasting his time. He may be good at what he does, but keep him out of customer interaction. He is definitely not skilled with interpersonal relations and it could hurt the experience with the wrong person.Overall a great experience. I will be returning with my other vehicle shortly to get the windshield replaced as well.A suggestion that maybe they contract out a vending service to supply some fluids and snacks, as this place is not located by any service facilities to provide these items. They do have a comfortable waiting area, but just lacking the above mentioned luxuries. If the waits weren't generally over 2 hours you could get by but after a 3 hour wait I am parched.

  Joe D
2 years ago
They were extremely busy, yet they got me in and took care of my front windshield. Very professional and clean service. X-Men price as well. I would definitely recommend them do anyone thank you

  Nevergiveout Youractualname
2 months ago
Great attitudeGreat priceHighly recommend!

  WirelessBattery
7 years ago
Had a rock thrown into my window from a dump truck, was told to go here. Now I have a wonderful whistle, which was confirmed by a technician at Badger Glass. It has been two weeks with no call, no repair, or compensation. This is the worst glass company that I have worked with. Terrible installation, excess sealant leaked into the cab of my vehicle with a shoddy repair job. Would not only not recommend, but have reported them to the Better Business Bureau for a less than acceptable installation.

  DC PEE
6 years ago
I understand mistakes can happen but it was the actions that took place after my windshield installation that forced me to write this review.Let me start with the pros. Badger Glass has a clean and professional facility and they are trusted by many of the dealers in town. I appreciate that they offer mobile service and/or will even pickup and drop off your vehicle.Jason the owner seems genuinely interested in your concerns it's just too bad that he got involved too late in my process.Now on to my negative experience. About 3 weeks after they installed my windshield I noticed a loud noise coming from the rear view mirror area while driving on the highway. After 3 hours and 200 miles of troubleshooting on my own I determined that there was a possible leak near the upper moulding. I notified Badger glass but instead of asking me to bring my vehicle in for a test drive or inspection the manager said he would have to talk to Jason/owner to see what the next course of action would be. He spent more time trying to debunk my theory that the noise was from the windshield and that it could be coming from somewhere else in the vehicle. Instead of waiting for a call back I decided to go to Badger glass personally to have him watch a video of the noise. He seemed absolutely disinterested in watching the video and again tried to debunk that the noise could possibly be coming from the windshield. It was at this time he finally said I should bring the vehicle in for a test drive with one of his techs. At this point I had lost any confidence I had that they would try to fix this problem because they seemed so unmotivated to help me. They only seemed to be worried about the possibility of installing a new windshield when in fact I wanted them to try the most cost effective solutions first like applying more urethane to the upper moulding. Let me also add that Jason/owner viewed my video via text message and agreed that there seems to be some sort of leak in the windshield.I decided I would take my problem to Denali Glass which I have used before and pay them the $65 to try and fix the noise. It took a couple of tries but sealing the upper moulding seems to have resolved the problem.For any one reading this review please keep in mind I decided to spend more of my money to fix my windshield vs having Badger Glass take a look at it for free. That's how much I no longer trusted them.Jason or the manager knows who this is and they are more than welcome to contact me. I'm not looking for any sort of compensation. I understand that you and your manager have had a long working relationship but anyone can make a mistake no matter how much you trust them or how long they have worked for you. I'm not perfect either and have made the same mistakes as a manager. This was a learning experience for me and I hope it is for Badger Glass as well.

  Mae Ditty
8 years ago
Driving to work, got two chips in my windshield. Called badger glass to schedule an appointment to get them repaired the very next day. Went in, very professional, done in under an hour. Got home. Everything seemed pretty good.Not even a week later, driving home from work, hit a pothole, BAM. What was a chip is now a five inch crack. But okay. Sure. Everybody makes mistakes. So I call the shop, told them the repair was borked and that it caused the crack to spread further, faster. And the manager there told me that, "Yeah, unfortunately chip repairs are semi-permanent ..." And that I never should've expected the repair to last more than a week. After disputing over how long a chip repair ought to last, he admitted that "They usually last more than a week". But I know from having driven military vehicles for years, that chip repairs usually last months, if not years, and have NEVER in my years of service EVER witnessed a chip repair that lasted under a week. Completely unapologetic.

  Dominique Woodard
9 years ago
Badger glass took care of my chip in my windshield the same day it happened. They billed my insurance directly so I didn't have to pay a dime! It was by far the fastest, most convenient way to repair your windshield, everyone else had a crazy wait time.

  Rhett Paulson
3 years ago
Had them replace the window on my car and truck 5 years ago. Was happy enough that I came back. Once again, quick efficient service and excellent prices.

  Chad Hudson
3 years ago
Good work, owner is a little high strung every interaction I've had, but the young kid pulled the 4th star for their company. Great customer service attitude goes a long way and is noticed.

  Kim Sparks (Templeton)
4 years ago
I called for a quote last week and after speaking to someone was told he would call me right back and let me know when they could come out. I still haven't gotten that call. It has been a week and I have already had it done by Speedy Glass.

  Roman M
14 years ago
I needed a window for my car - called several glass places, and Badger beat the lowest quote by 20% !!!I didn't have them install it, so no comments on their installation service - but as far as the glass itself - YOU CAN'T GET IT ANY CHEAPER !!!

  Mark Crabtree
2 weeks ago
Fast, courteous and professional.

  Logickial _
4 years ago
The former marine who works there repaired my Tahoe rear defroster perfectly. Thank you an ill definitely be going there in the future!

  Thomas Craig
3 years ago
These guys are pro. They answer their phones and delivered what they said they were going to do and even fixed a chip in my window. Highly recommend.Service: Auto rear window replacementService: Auto rear window replacement

  Trudy Brown
10 months ago
Nice windscreen, they did a good job of installing it.

  Glenda Nikisha Cox
3 years ago
They were helpful about getting us in and making sure that we got our back window replaced quickly

  Jon Knight
5 years ago
Ive used these guys dozens of times. Never had an issue. Very personal and reliable.

  Eli Pickett
a year ago
Fast reasonable pricing nice people. Also great communication.