Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Chastain
2 months ago
I found exactly what I needed to fix my car. The staff was friendly and answered any questions that I had. The prices seemed competitive and I appreciated their dedicated services so I recommend using them when you have little time to spare, but need a specific car part to solve your problem. Inside was clean and clutter-free, unlike many I have visited before.
# Charleston Reviews
3 months ago
Our vehicle started misfiring on a 10 hour trip. The two gentlemen that were working Sunday January 7th at 8am were extremely helpful reading check engine codes and finding a local shop for us that was open on a Sunday to get us back on the road. Thank you!
Asher Hopkins
3 weeks ago
Helped me find what I needed as I walked in was out in about ten
Shop at Grip Royal
4 years ago
Hats off to these fellas for coming to our rescue. We locked up an alternator mid-trip from Florida to Tennessee and were pulled over at the Shell right off of Hwy78. Being a commercial account holder the gentleman at this Autozone delivered the part to us and took the order over the phone. Even when we requested the incorrect part, they took the damaged unit and returned to store to match it up to a new unit that we could use. They then drove back a second time and refunded the difference in value to our card to prevent more phone communication. THANK YOU AUTOZONERS! We were back on the road in just at a 2hr stop, which is pretty dang fast when you find an issue, diagnose it, remove damaged components, order parts, deliver them twice, and reinstall. You helped us repair our rig and return home safely to our families!
Beau Watkins
6 months ago
Great experience worker able get all stuff I need
Anna McDonald
10 months ago
Always a pleasure to shop here at Autozone. No waiting they're quick courteous and friendly. Help u to find whatever u may need. Love to shop there.
James Lee Sullivan
2 years ago
Employee was very helpful for once. He actually knew a little about what he was talking about instead of just trying to sound knowledgeable. He checked my ECU for trouble codes and printed me a page that had all the details on it. He was also nice and polite which is getting to be very rare around these parts lately. I would recommend this store for your automotive products and services.
Nikki Newman
a year ago
Rude workers. Incompetent. Bought wiper blades and the guy refused to put them on because it was barely sprinkling. I went back when it was sunny. He saw me and walked off. A woman came out and put them on... Now my wipers won't work! Won't be back and cut up my rewards card. Going to O'Reilly's from now on! Hire people who will do what they are being paid to do and learn how to treat their customers with respect! I have to now go somewhere to get my wipers fixed due to them. NOT HAPPY! They should be responsible for the repair bill! (They had them fixed. The district manager contacted me about it. He's a good guy. I hope he cleans house with the workers there!)
James Bacot
a year ago
Maybe I don't understand what a lifetime warranty means. I thought it meant replacement for life. No I got 44$ back for the core charge. Part cost 198+$ I don't know?
Ryan Thomas
2 years ago
Great staff. Got me in and right out. Very polite. And didn't mind helping me with extra info i needed to know.
Crystal Marlowe
9 months ago
Very nice and fast service get you in and out
JanaJ
2 years ago
I ve used this Autozone my entire life for all of my auto needs. I shop online and in store; always the correct part, and always friendly, knowledgeable customer service. They are open long hours and on Sundays, which helps tremendously since I work 24/7, lol. I ve never had a bad experience at this place, and I ve even gotta go by there today to drop off my battery and have it charged. It s always something! But Autozone always comes to the rescue!!
George Husong III
2 years ago
A week ago I had a $40 rewards credit. When I went into the store to shop my reward was gone. Then he forgot to give me my military vetrans discount. I was mad.
Kim Cauthon Kois
9 months ago
Had all my auto needs. Very helpful and professional
Russ Bates
2 years ago
This particular Auto zone is ok. The people are nice enough and the NEW parts are fine but Auto Zone as a company and the policy's they keep are HORRID! I once replaced my starter with one of their refurbished ones and it only lasted about a month or 2. When I took it back to get my money back they refused saying they could only replace it. I had no choice so they gave me another one. A month latter I was back. This time they gave me my money back. I went right to their competitor and bought their refurbished one and never had another issue.
Monica Gilreath
a year ago
Clean facility. Friendly staff. Would've rated five stars, but they dont have a very good selection of paint
Tony Lock
6 years ago
I recently went to the Winfield Alabama store. I was returning a starter and a battery for a friend who was unable to attend. I was treated with respect and the best,a person could ask for. we bought our parts at other a z stores, but it was not a big deal for these guys.we will continue to use auto zone parts, especially after the experience of getting all of the parts made up, and a 1.29 difference in price, that the guys waived for my benefit. I will continue to use auto zone parts, I appreciate the guys and gals at Winfield Alabama auto zone parts store.. Tony
Kimly Beasley
4 years ago
This place needs help and actual people who know something bout vehicles n not just look up on a computer. Seems like everytime I've went it was wrong or a bad part. Got an altinater turns out it was bad n when I went to return it the same guy who sold it to me asked where I got it from.
Melissa Dobbs
2 years ago
They are so helpful! Do know how to do it myself. THEY ARE GREAT PEOPLE TOO.
Donny Fowler
7 months ago
Very helpful people
James Doc Branigin
a year ago
Always friendly, knowledgeable, courteous and helpful
ronnie keeton
a year ago
A little understaffed but they make it work I will go back
Gary Knowlds
3 years ago
A little higher than most and they didn't know how to change headlights bulbs on my bike but a decent place to get your parts from
Gloria Cook
4 years ago
So very helpful!! We were stranded, they got the parts we needed asap. Thanks so much
Tales and Trails
3 years ago
I had them check out my battery. The staff was very helpful.
Rodney Walker
5 years ago
Very friendly and helpful got exactly what I needed
Tina Martinez
5 years ago
Happy to help. Greet you when walk in the door and ready to assist
Martha Warren
2 years ago
Good place with very good, helpful people.
tnt benson
3 years ago
Autozone never disappoints us. Fast service and they go above and beyond to help thier customers.
Elizabeth Harbin
6 years ago
Nicole was wounderful she went out of her way to help thank you