Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lora WilliAms
a month ago
I'm in crutches and my Mom is old and things were missing from our vehicle. It was old but very sentimental, it hasn't been the best day for my Mom today she had to tell the truck goodbye & she said she don't think she's cried that much since he passed. This was my late father's truck and the people didn't help us Clean it out and were rude and rolling their eyes. They acted like my Mom didn't know where to sign a title. 695 because they said it was a state tow and extra fees. Wouldn't give us our stuff unless we turned over the title.
Cameran Gorden-Colvin
2 weeks ago
I hardly ever take the time to right a review, but Blake a driver for Pop and Son's is really nice and pleasant. He assisted me with a tire change on 2 different occasions both was a pleasant experience. You Rock Blake!
Twenndy Twenn
11 months ago
We needed to get it towed. They got out there as soon as they could which was less than an hour and it took no longer than 5 minutes when he came. His name is Kenny and he did a great job we needed to get towed. They got out there as soon as they could which was less than an hour and it took no longer than five minutes when he came. His name is Kenny and he did a great job
J. G. Thomas
8 months ago
Nobody is ever having a good day when they call a wrecker...right??? Pop & Son's Towing responded fast.....they were professio al and they charge a fair price. And I have to say that Blake (driver) is a really good guy who did a fantastic job. Would highly recommend this company.
Sierra Farley
a year ago
Best tow truck experience I ve had!! Christy towed my brother in laws truck home for us. Kept us in the loop the whole time and did a great job! She s super sweet and very outgoing! My kids loved her! Awesome service!Service: Car towingService: Car towing
Christalline Jenkins
a year ago
BLAKE HILL! BLAKE HILL! YOU'RE THE M.V.P!!!!!! This experience was one I will never forget, but it's also one I will expect from every company from now on! Customer service was above an beyond awesome. Knowledgeable of my car issue, check! Punctuality, check! Reliable time frame and quick service, AWESOME! CONTINUE doing great service people really appreciate it! O! And I can't forget his assistant CHLOE great teamworkService: Car towing
Henrietta Dickerson
11 months ago
Christina was a sweetheart even though I had to wait a while for her to come tow my car but she was the only driver out tonight. She was a beast steering that tow truck. She was able to drop my car with no problem. Christina deserves 5 stars
Tywana Woodie
a year ago
Well first let's start with my driver Blake had the best friendly attitude and very pleasant from Start to finish. Dispatcher was great attentive to my concern and need thanks so much means a lot to me especially the time we are living now everyone just seem to be so unhappy, angry, and on edge. Keep up the great work you were truly appreciated thanks again God blessService: Battery
Kurvy Brand
a year ago
Blake was ABSOLUTELY amazing! I felt so safe and secure. His service was top tier! He exceeded my expectations! I would definitely refer Pop and Son's Towing!Service: Car towingService: Car towing
Donna Moore
a year ago
We had to have our car towed and Pop and Sons was the tow truck that Geico sent out and Blake was the driver. Well we are both disabled and Blake was so SWEET he assisted both of us elderly ladies into the cab of the truck. He got the vehicle loaded and we was on our way. Blake talked to us all the way to our home and made the ride so enjoyable. I give Pop and Sons a thumbs up and I have their card and if I ever need a tow again will be sure to have Geico set us up with them and ask for Blake !!!!! THANKS Blake for being so helpful to both of us!!!! And for also having such a GREAT personality !!!!!!Service: Car towing
Ana Fields
2 years ago
I contacted AAA to have my car taken to a local shop. It was the first time I d used it, and I was extremely pleased with Pop & Sons. They responded within an hour, and the gentleman who responded was quick, professional, and personable. I work night shift, and I was afraid I might be waiting around all day to have it handled. Very relieved at how quick they were! Very good first impression.Service: Car towing
Rian Preston
2 years ago
I cannot sing Pop and Son's praises loud enough. Eric kept me updated with when he'd arrive at my vehicle and met me at Pep Boys. He got me quickly and safely to my car appointment an hour away and we had an awesome chat on the way. I will never ever use another towing company ever again and will always do my best to request them through AAA. Thank you all so much Pop and Son's!!Services: Car towing, Long distance hauling
Tracye Bowins
2 years ago
I had a wonderful experience with this company! First of all, they came all the way from Vance to my city (53 minutes away) to provide me with battery service through AAA. Triple A failed me horribly, but Pop & Son's were great! Benjamin was my technician and he was communicative, friendly and patient with my questions. He was simply the best. I highly recommend this company and I especially recommend Benjamin!Service: Battery service
HEATHER Y
3 years ago
I've been telling everyone that I know about the absolutely wonderful service that I received from this business on multiple occasions. They are prompt and courteous every time. Ken, Dale, and Demetrius: my Sincerest gratitude for your overall kindness and humanity in such a terrible situation. All of you just went above and beyond to help me. You all made sure that my vehicle/ vehicles were taken care of and that I myself was safe and taken care of . You all went above just good customer service. Kindness matters and I'm grateful.Services: Battery service, Car towing, Tire change, Battery
andrew hatcher
a year ago
I had been in a pretty bad wreck, and had my roadside assistance set this up. I was informed it was going to be 200 dollars to get my vehicle, I was then called by who I assume is the dispatch and I informed them of the situation in detail, my quote was changed to 275 for a wrecker with a additional tools, that was fine. My vehicle never showed up at my house I called and asked why, no payment had been issued from my insurance company to them is what I was told. A week later still no vehicle only to find out the bill has now gone from 275 to over 900 and then tried to say I agreed to this, the car was only worth 1200 dollars so who in their right mind would agree to that? Bait and switch tactics were used to gouge an unreasonable price.***Response***I literally already said that when the dispatch called me I gave them fully accurate information that was after my insurance set up the wrecker and was quoted the 275, the second is no one had any issues calling me 4 times before showing up so why not one more to tell me about a 700 dollar price increase? Why did I have to find out a week later? Then why would your people say I agreed to 700 dollar increase? The car wasn't on its passenger side and I have pictures of the accident to prove it and 50 yards is further than 100ft. So you look petty and like a scammer even in your response.
Frankie Heath
4 months ago
Great experience with a quick response time. Will be using them for all my towing needs.
Latoya Bates
a year ago
Blake was awesome! I will recommend this company to anyone! He was very patient, kind, and informative about my tires. plus he smelled awesome ladies!Service: Tire changeService: Tire change
Brian Lear
a year ago
Pops and Sons s was a lifesaver. The people were super nice and super helpful and acted quick. The driver cornbread was funny and personable and the lady who I spoke with at the office was very professional. Thanks a lot
Amy Chestnut
3 years ago
My daughter had her first flat tire and was alone at Target. AAA said it could take up to 2 hours for a tow. Pop and Sons arrived in 20 minutes! Took her to Warren Tire and made sure she was safe. They made her feel very comfortable and we truly appreciate the speed of service.Service: Car towingService: Car towing
Jackie Dothard
3 years ago
This is the second time that Pop & Son Towing,LLC. has had to come to my rescue within a 3weeks time frame. First Jacob towed my vehicle to Birmingham. He held his job duties to perform at a high regard of honor, safety, and respect for others. He was very professional and great manners to be around..Today CW Parker came out to assist which I thought it was my alternator but he tested it and found out it was the battery anyway long story short he went out of his way to assist and get me a battery. He was very professional, and kind. I am saying to anyone who wants professional people who cares and respect u as a human being in need of help to call Pop & Son Towing service for a great job in roadside assistance, battery service or just a plain tow. I promise u will never be disappointed in their professional work or work ethics. Thank you all for everything. Sincerely, JDothard.Services: Battery service, Car towing
Breann Butler
a year ago
Absolutely amazing service I can t remember his name but the sweetest man was so knowledgeable, helpful, and nice he helped us figure out what we needed to do to fix our tire and also did an amazing job towing our vehicle. Could not recommend this company and that sweet bearded man enough thank you!Services: Car towing, Tire changeServices: Car towing, Tire change
Vincent Morreale
2 years ago
I had a flat tire, and Blake just happened to be there unlocking someone else's car. He took the time after unlocking that car to come give me a jack and help replace my tire with the spare so I didn't have to sit out and use the (awlways bad) jack the car came with. Incredible service and people.Service: Tire changeService: Tire change
Samantha Robichaud
2 years ago
My son got hit by a retread from an 18 wheeler and we called triple A and our insurance. They sent us pops and sons. We got Blake. What an amazing guy. My son was so upset and he didn't want his car towed. Blake helped him make sure everything was secure and that it was safe to drive home. There were 3 other cars also effectedand although Blake was ther for us, he went around to everyone and helped where he could. Awesome young man. I will be using ur company again just because of Blake. I just can't say enough about all the help he gave in all the chaos. There whine up being like 15 cars damaged from this one tire
Nicole Harrien
3 years ago
Nikki made sure me and my family were safe. In unsure times it s so comforting to know that you ll be safe. Oh and the driver Josh was also good-he really cared and they went above and beyond to help.
Stephanie Anne Shelton
3 years ago
I needed roadside assistance, and AAA sent Pop & Son's Towing. They kept me updated on their arrival time, called to assess the problem and to make sure that they had the proper equipment, and when they arrived they worked quickly and effectively. Had me back on the road well ahead of AAA's projected timeline. Only a positive experience.
Chelsea Blair
3 years ago
My car completely died (alternator). Josh came to the rescue. He was very professional and very very polite. He went above and beyond and answered all of my questions. This is true customer service. I don t I ll definitely recommend to everyone pop n sons towing.Service: Car towingService: Car towing
Nichole martin
3 years ago
Ken was amazing an so was the amazing lady with him. We were stranded on the side of the road with two females an special needs baby an we are from texas. They helped us with no hesitation an were amazing. For sure will use them if I need someone again. As well as stop in an say hi each visitService: Car towingService: Car towing
Kayla Straps
3 years ago
We are from Texas and had a flat on the interstate after all the tire shops closed for the night. 2 adults and special needs child and no one was willing to tow our car and transport us to a hotel. Ken from pops did it with no hesitation and got to us with in 10 minutes. I highly recommend this towing companyService: Car towingService: Car towing
Soul2Soul2Soul ALLSEEINGEYE
6 years ago
Best Service I've ever had! Thank you Pop's and Sons. Triple AAAThank You for sending them.To anyone needing Service You won't go wrong with them . If worried on your wait time ,don't. They are by far reasonable and the care they take with your car is priceless. Also , you never want your angels to fly faster than yourcan drive.. So Please , rememberthat they take safety and pride in there service. They are are angels when in need .. so what they risk daily - nighghly to help us.
Cat Ballentine
10 months ago
Demetrice was there early, very courteous and made sure my little car and I both got home safely! Absolutely recommend!!!Service: Car towingService: Car towing