We Service Autos

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Petra Sellers
a week ago
We Service has done a great job every time I ve taken my car to them! The guys know their stuff and are always very friendly and punctual. 12/10

  BROOKLAN SMITH
a month ago
Super nice people but sent the truck home still leaking oil The owner of this business reads these reviews! He actually cares that his customers are satisfied. He had an employee call about my unfixed problem to make it right. The truck had already been to 2 other shops that failed to fix the leak. The first shop actually said they fixed it twice and didn t. They actually caused another problem which Wee Service corrected. The original problem still persisted. I was just so tired of shop hopping I took it to a good friend who usually doesn t take on small jobs. He had already found and fixed the original problem when I got a call from Wee Service. Wee Service will definitely get my return business because they care about customer service!

  Jamison Tinsley
2 months ago
I have used we service autos for almost 20 years and they have always been very helpful and very honest. They will not over charge you or tell you that more work needs to be done than really does. Years back, On my old 99 GMC Sierra z71 I was hearing a loud rattling noise that many people told me was engine failure. I dropped it off at we service autos and within a few hours, Scott called me and told me it was only Loose bolts in my torque converter. I got out of that mess for only $112. A great honest group off people! Highly Recommend using them.

  Stephen Wilkinson
a month ago
I think they always go the extra mile when looking at or taking care of a vehicle. Great family men who get the job done.

  Md. Ariful Islam Malik
4 months ago
Cant say much about them, but I recently heard from my friend that they are experienced. My friend suggested me to visit them and talk about my car's problem. I am unsure about whether they work on european cars.

  Bruce Adams
9 months ago
Absolute integrity about every aspect of my auto repair. Totally above board on issues, communications on plans to correct and ultimate repair. This team is exceptional. Trust is the ONLY thing that auto repair shops truly sell and We Service Autos provides that. After this most recent visit , I would have no problem bringing my vehicle to them in the future if needed even though i live approximately 50 miles away. They go above and beyond and deserve a full 5 star rating due to their efforts.

  David Barnett
9 months ago
It's not often you find a shop that you would send your wife or girlfriend to and trust they would give you the same diagnosis that they gave her, but this shop is one of them. They stay busy but still find time to get yours in and accurately figure out the issue. Would recommend if you need work done.

  Seth Schulte
a year ago
Saved me THOUSANDS of $$$$! My waterpump went out on my truck. I had it replaced at another shop in town that I would not recommend. The day after I got it back my truck died and wouldn't restart. Long story short I thought I had at the least blown a head gasket and more likely done worse because my truck had overheated when the water pump went out. I called We Service Auto's and let them know what had happened and that I wanted to replace the engine. I had them order a crate engine and had to have my truck towed in to their shop because it never would restart for me. When the motor arrived Scott was able to start my truck but it was running rough. Scott had an idea what it was by the way it was running so pulled the main airflow sensor and found it had a lot of debris around it. Cleaned it off, reinstalled, and the truck has run perfect since then! Been almost a month. And even better Scott and Vic were able to return the Jasper motor and get a refund for it and pass that savings on to me. So it went from buying a motor and expecting to have to pay the bill for replacing an engine to a $100 shop fee for cleaning off the airflow sensor!! Scott and Vic were very upfront and honest about everything letting me know what they found the day the first day when they started to look at it, working with me and Jasper to return the motor and get a refund, and pass the savings along to me. You won't find a better shop to work with! I'll never go anywhere else!Services: Auto engine diagnostic, Engine repair

  Heath Hendrix
a month ago
Fantastic work! Transparent and thorough! Extremely nice and knowledgeable!

  Joanne Cardinal
a year ago
Awesome service and wonderful people! We had engine trouble with our rv 3000 km from home. Showed up early in the morning without an appointment and Scott fixed it right away. We are so thankful these canadian people are forever grateful! Thank you for your Alabama hospitality!Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair

  Gwen D
a year ago
I would have given ZERO STARS, but was required to select at least one. Brought my vehicle in to have all brakes and all fluids checked. Scott pulled the vehicle into the shop but didn't put it on a lift, and therefore didn't take the wheels off to check the brakes. He just eyeballed them through the hubcaps and said I had 40% remaining on both front, and 25% remaining on both rear. Because I didn't trust Scott's diagnosis, the next week I took the car to Warren Tire & Brakes on 15th. After removing all tires and thoroughly inspecting all brakes, was told both front brakes were like new and both rear had about 5 to 6000 miles remaining. Beware of We Service Autos.Service: Auto brake repair

  isidro lopez
9 months ago
Awesome people , they checked out my transmission fluid , and initially offered me a great deal to drain some fluid as I requested but upon them checking it out they said it was fine .

  Brooke Prater
a year ago
I spent 2 days trying to diagnose a problem with my vehicle and couldn't figure it out. So I brought it to here to Scott and he was able to diagnose the problem and help us out within 5 minutes. Highly recommend these guys!Service: Auto engine diagnosticService: Auto engine diagnostic

  Claudia L Murphy
2 years ago
Scott is the most honest & reasonably priced & knowledgeable mechanic I know in Tuscaloosa. He always gives you the best advice & best deal he can. And Angie is a cool, nice, smart lady!...I REALLY miss Angie! I've been accustomed to sitting in the little office waiting, but they have a new office manager, & her reply is"Then we may have a problem" when I told her I didn't have someone to pick me up. Scott is wonderful as a person & a mechanic, but I don't like the frosty reception.

  Sebastian Toney
a year ago
The air conditioner wasn't cooling well in my Jeep WJ. They topped off the refrigerant, but found a much bigger problem. The air ducting insolation had dry rotted, this heat was mixing with the a/c. The fact that they were honest and told me the underlying problem speaks volumes. Sadly no one makes the model air box that I need. No worries. It runs cooler than before, and I now have reputable shop for the future.

  chad ray
4 years ago
My daughters car broke down on her late one Saturday evening. Of course nothing is open till Monday! I call Scott first thing Monday and he said he would do his best to get her car finished that day. We get it towed to his shop about midday (12:30-1). He stayed late that day to get her car fixed and had her back on the road... might I add it was a 4 hour job he did for us!! Great people to deal with an very nice people. Great to know these college kids in T-town have mechanics that you can depend on knowing the parents are not there to help!!! Thanks Scott and his guys for treating us so well and RTR!!! Definitely will use him again and recommend him to anyone!!

  Amanda Morris
4 years ago
Great and honest people .we definately reccomend to others.i will always bring my car here when needed .all of the workers are honest and good people .they are honest about how long it will take to fix your car and what the problem is . the prices are reasonable too . i will be back for an oil change soon .we need more mechanics like these who are honest and loyal.this is the best shop i have ever been too ;)

  David Hasbrouck
a year ago
Never had a problem with our work trucks or personal vehicles that they couldn't diagnose and fix

  S. Gayle Huerter
2 years ago
Excellent work on truck. Fast , dependable, good quality work and parts. Reasonably priced. Will always return here when needed.

  Cindy Hewitt
a year ago
Excellent service! Scott is very professional and most of all knowledgeable about his business!

  John Preston
4 years ago
Great service, great prices, great folks. Nowhere better to take your vehicle. Do glad I found them when we moved back to town.

  King Craig
a year ago
Place is really bizy, but once they get to your vehicle it will be repaired correctly, and Vince was always courteous

  Berkeley Hamilton
2 months ago
Very knowledgeable and reasonable

  Hunter Siniseller Hammonds
5 years ago
Had them put in a clutch, engine, and two a/c compressors. They've been great every time! Always been fair with pricing.

  Leona Smith
4 years ago
We service fire extinguishers all kinds and sizes, we also install fire suppression systems and we do pest control. Pest control business is 30 yrs strong and the fire business is 16 yrs strong. Local business owned and operated

  Christy Robertson
3 years ago
Always a pleasure to have my car serviced at We Service.. never a disappointment and always a happy customer! No one else will service my vehicle

  Bobby Morrison
5 years ago
I am going to have them to put a Jasper transmission in my s10 blazer so far so good VERY PRO AND KNOWLEABLE

  Jacklyn Kovacs
2 years ago
Quality work and reasonable prices! I will never take my vehicles anywhere else!Service: Air conditioningService: Air conditioning

  Libby Burns
4 years ago
So thankful We Service Autos was recommenced for auto repairs. They are the Best! Absolutely satisfied with the repairs, customer service and price.

  Mohamed AlSayyad
4 years ago
I highly recommend it, good prices quick service and very helpful people specially David and the lady on the front desk