Tuscaloosa Tire and Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Beth Snider
a month ago
I brought my mom's car that they had serviced for years. The brakes needed attention. They sent the car home with me, the next day we had no brakes!!! We had to tow the car to another place to get the job done. I'm still shocked at the thought of them letting that car be back out on the road, it could have killed me or someone else. I have used them my last time.

  Patrick Fanning
4 months ago
Had a slow leak in my tire. Very courteous and was able to get me in and out in a matter of minutes and didn t even charge me! Great customer service! Thank you for the help and hospitality

  Patrick Files
5 months ago
I needed to get some major work done to fix an oil leak as well as get my brakes and rotors replaced. I initially went to Express Oil where I typically got my oil changed. I thought the quote for my repair was a tad high there so I called Tuscaloosa Tire and was quoted $1000 less for the same work. Everyone I spoke to were very professional and got me back up and running quickly. Needless to say I ll be coming here going forward.

  Robyn Smith-Thorpe
7 months ago
I needed new tires, called and spoke with Todd, and he gave me some quotes on Cooper Tires. I brought my car in early cause I had to wait. Didn't take too long and free tire rotation, which I am going to do sometime this week. I bought my tires several months ago. Great place, very professional.

  Elizabeth Chandler
7 months ago
My car was making a weird noise when I used the brakes. I took it to Tuscaloosa Tire and they were able to get me in the same day and fix my brakes before the end of the day. The cost was fair as well. A few weeks later I got 4 new tires installed and they were quick and fair with that too.

  Leah Kelly
a year ago
I went to take my car in for the first time a few weeks ago. They fixed it much more quickly than expected for a fair price. The person I talked to was very kind and professional and open and honest about price and time table. They also called and checked with us before putting in a battery since we hadn t talked about it at first but it needed it. This helped me build trust in this shop.

  dirk helder
a year ago
My daughter lives in Tuscaloosa and had a flat tire. I'm her dad and I live in California. I called James and he said to send her over to the shop and he would take care if it. He did take care of it and and in a very timely manner! It is nice to know of a trustworthy shop! Thank you for the great work!Service: TiresService: Tires

  Johanna Burkhardt
a year ago
I was driving cross country and picked up a huge screw in my tire. Upon checking in at the front desk the gentleman walked outside looked at my tire and told me to pull around, it took him two minutes to fix it and sent me in my way. He was genuine, kind and truly cared. I highly recommend!Exceptional service!Service: Tires

  Zack Cockrel
9 months ago
We had to stop to get our tire patched and a nail out of it. Guy helped us without a wait and free of charge, took maybe 5 minutes and he was very kind about it. Definitely recommend!

  Cindy
a year ago
My daughter moved to AL recently with a well maintained older vehicle. I am pleased that we perhaps have found a business she'll be able to utilize for repairs as needed during her time in Tuscaloosa. This service center worked on some front suspension issues as she was hearing a knocking noise. James fielded quite a few calls and questions from me all the while being very kind and patient.Service: Steering & suspension repair

  Jamey MxBride
a year ago
Been a regular customer here a long time but last few times it s poor customer service! Have to try to work in on weekends. Got there 9AM left a tire to be mounted and balanced and needed TPM sensors rescan. Said they would call after lunch, 3:30 still no call. Called and they said be ready in little bit. Showed up paid and asked to scan my TPM sensors and said they would have to be reprogrammed and it would take too long. Guess they just don t have enough time for just regular customers anymore. Hate to say I will be taking my business elsewhere where it matters to the company.Service: Tires

  Alexis Elfstrand
a year ago
We pulled into town on a spare after sitting on the interstate for a few hours with no help. This place was the closest store to the interstate and was open the latest on a Friday afternoon. A front-end employee named Harlon took our call on the way there. He came out to the car to assess the damage on our tire, asked for a second opinion on if it could be fixed, and pointed us in the right direction when their store didn t have the right tire for our vehicle. After getting a new tire from a different shop, he pumped up the spare and put on the new tire with no hassle. It was nice having such great help after a rough couple hours. Highly recommend!Service: Tires

  Stuart McLaurin
a year ago
I was in town to move my daughter into her apartment at Alabama. We woke up this morning to a flat tire. After several attempts to get the tire repaired/replaced at other businesses, we ended up at Tuscaloosa Tires. Holden replaced the tire and Josh was very accommodating. I m my opinion, this was an EXCELLENT experience. I will be sending my daughter to them for help while she attending Alabama, if needed. Thanks for the great customer service!Service: Tires

  Anna Clardy
a year ago
Amazing customer service, they ve been so helpful to me and kind when I ve had car trouble. I will not go to anyone else for tire service. Both times I needed repairs for a tire, it was done within 15 minutes. I highly recommend them!Service: TiresService: Tires

  Morgan Helder
a year ago
They are so friendly & great service. They don't take advantage of you. Came in with a hole in my tire and they patched it up right away, no charge. Will always recommend them!! Thanks y'all!!!Service: TiresService: Tires

  Aletha Tecklenburg
a year ago
We picked up a nail in our tire today. They not only worked us in but fixed our tire in less than 15 minutes. I will recommend them to anyone that needs tires or services.

  Aaron Connell
2 years ago
Always quick service and easy to deal with! They give me great prices on tires! I buy tires from them for my trailers and truck for my business. They will patch any tire you bought from them for free if you get a screw or something in it. The staff is always friendly and eager to help! I recommend Tuscaloosa tire

  Darion Heenan
4 years ago
While traveling home from vacation my tire somehow was loosing air fast! My closest option was here and it being 4pm and closing at 5pm on a Saturday. The gentleman upfront was so kind and helpful traveling with my 4 year old and helping me! I m forever grateful! Recommend this place 100x. Thank you for honest work and great understanding! Kudos to the manager/owner you have wonderful helpful employees on your hands!

  Anastasia Etheridge
2 years ago
I dropped my vehicle off for new tires and an alignment, and this was a great experience from start to finish. Everyone i encountered was friendly, helpful, and professional. I appreciate these guys and their hospitality. I will definitely recommend this location to everyone I know.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Christopher Amabile (Chris)
3 years ago
Wow! What a wonderful place. The representative went above and beyond to assist me with particular problem, and really helped me to get everything resolved in a very timely manner and fair price, considering how busy they are. I was very impressed with both the quality of their work, as well as their integrity. I highly recommend this place for any type of mechanical needs going forward. I am so glad I found out about this location. It explains why their parking lot is typically packed. Highly recommended!

  Samantha Tipton
3 years ago
Tuscaloosa is always doing construction, so I always seem to get screws in my tires. I have taken my car here twice for them to plug the holes. They are professional, quick, and do a great job for the price. I am a young female, and sometimes getting repairs done on my car can be an intimidating experience. The gentlemen at Tuscaloosa Tire and Service Center have always treated me with the upmost respect. Definitely a returner customer! Highly recommend!Service: Tires

  Jamie Szczecina
10 months ago
Every time that I have been to Tuscaloosa Tire I have been given utmost respect and honesty. They are great people with great services!

  Charlie Callari
a year ago
Got a transmission service done here for my wife s car. Took a little longer than expected but they did great. I definitely recommend these guys.

  Cassidy Ridgeway
a year ago
Absolutely amazing service! We got a flat and they helped us within minutes. They are THE BEST! Thank you so much again.

  Travis Juneau
3 years ago
I've used the northport location for a few sets of tires over the years and had a great experience every time. Today, since it is Saturday, I went to the McFarland location and they were the same helpful, trustworthy, kind, and honest type of people I have grown accustomed to. I will use them for tires as long as I live close enough.

  Jamie Hall
6 years ago
One of my tires had been giving me problems for a while, and I'd been putting air in it until I could get the leak patched/fixed. When I went in a few weeks ago and explained what I had been advised by another repair service was the issue (a leak), I felt that no one took me seriously. They had me pull my car around, put air in my tires, and told me it was fixed. Obviously that didn't fix the problem, and when I went to the Toyota dealership, they found two nails in my tire. My impression of this company was that they did not take me seriously, made me feel very uncomfortable and stupid, and didn't actually fix the problem. I guess they think female college students aren't worth receiving quality service.

  Sophe Probst
a year ago
I m on a long road trip and stopped in to get a spare put on after I noticed a nail in my tire and the guys at Tuscaloosa Tire fit me in immediately, when no one else in town could. Awesome service. Thanks so much ! I really appreciate the help.Service: TiresService: Tires

  Linda Tomson
2 years ago
We were in town for graduation and found a nail in our tire. Tried other places and were turned away from all, Tuscaloosa Tire fixed our tire quickly before we drove 800 miles home!! Will give them my business again!!!Service: TiresService: Tires

  CD Storage
4 years ago
What an outstanding group of people... We lost a belt on our motor home traveling to Georgia. Steering and brakes were lost. We made it on barely. The team at this shop immediately went to work getting us back on the road. My family and myself are extremely grateful and wish your families happy holidays!!

  Wes
4 years ago
Wouldn't go back here even if they offered free services...they denied causing damage to my vehicle after admitting that the tech was human and could have made a mistake that caused the problem. I later took my vehicle to another mechanic who explained that the Tuscaloosa tire mechanic appears to have forgotten to disengage a switch that he turned on which caused the damage. I paid this new mechanic to take pics of the damaged part and replace it. My vehicle has been running perfectly since. Never again Tuscaloosa tire and services. Not worth the stress,money or frustration of waiting for a call from the owner...who never returned my calls anyway.