Express Oil Change & Tire Engineers
4.5 (398)
604 15th St E, Tuscaloosa, AL 35401
(205) 342-3587
expressoil.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
sabbir pervez
3 months ago
They are not professional. Last one and half year I always changed my engine oil there. But last time when I changed my engine oil they don t fix the filter perfectly. And I didn t notice at that moment. So, oil drained. In the middle of the road I need to towed my car to the mechanic. It was just life threatening moment for me. Engine was overheated. And the mechanic said it was fault from oil change company. They did not do it correctly. I emailed to help line ask about how they can resolve the issue !! They yet not responded. After that incident my car engine light is always on. And I believe it s not in good condition. So I ask all to avoid this place for oil change. Anything can bad happen to me.
Sarah Crawford
6 months ago
They were the nicest. There was a misunderstanding on my behalf from the phone call that I made with them, but they still accommodated me with the services that I needed. Thank you so much gentlemen. Keep up all the good hard work you all do.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Lashawna Curry
2 months ago
Mr.A took good care of us.Fast service and great experience. Thanks guys
Lexi Stevens
5 months ago
Jordan did a very great job! He made us laugh and we will definitely be back! Slay! Best oil change ever.Service: Oil changeService: Oil change
Tiffany Fox
3 months ago
They are so heart i could fly amen
Lynn Blackwell
a year ago
The crew is great. My son worked there over 10 years ago. They still treat me as if he still does. I was in and out quickly. I was there early (7 a.m.), and there were people showing up about the same time. They were also in and out in record time. It's my go to place for a oil change and tire care.
Wiiliam Joy
2 months ago
Great experience line was long but kept moving kind of difficult to get in and out of though
Winston Williams
a month ago
Fixed everything the big shop around the corner took a week to unresolved to issue in 10 minutes
Amber Che Mitchell
3 weeks ago
Overall great experience and friendly employees!
Blake Minor
4 months ago
Big recommend if you want to be yelled at and over by a mechanic giving vague lazy hand signals you can't see
Faith Houston
3 months ago
They are great they talked to us and got us in and out
Pearl Brown
a year ago
My check engine light had came on and it turned out I just needed a $30 part replaced. They squeezed me in even though I had messed up making my appointment, were clear about the costs, and even got the part needed transferred from another location so they could get the repair done the same day for me! I can t recommend them enough and will definitely go back if I have any other troubles!Services: Auto engine diagnostic, Engine repair
Casen Doss
a year ago
I have been sitting waiting for my oil to be changed for over an hour. There was 5 cars in front of me and there is still 3 cars ahead of me. 10 minute oil change?
Anthony Dixon
a year ago
Excellent. If I could give 6 stars, I would. Coming from Mississippi, my car broke down at the rest area in Boligee, Greene County. I looked for the closest place to have my car towed and to be looked at the next morning since all this happened after hours. This was a very stressful and nightmarish situation. Car was towed here, got a hotel overnight and was at Express oil promptly at 730 am in an attempt to talk to a mechanic. I m not sure of his name (Ted, I think), a guy with a long pony tail and glasses, greeted me enthusiastically and told me that he had some cars in front of me but would work me in. I told him that we saw where a belt has broken on my car. I told him my situation and how I was stranded in Tuscaloosa. Within two hrs, he had my car repaired! I would definitely recommend this location as they turned a horrible situation around for me and got me help very quickly. This is how service should be rendered to customers. Thank you!!!
Cristy Mrs. Turner Breeden-Turner
2 years ago
Great bunch of guys. They are fantastic. They get the job done quick and accurately. I recommend them to everyone. I take all 22 of my work vehicles there and all 3 of my personal vehicles. And my daughters go there also. Keep up the good work guys.
Eve Williams
7 months ago
Great service today from the men at ExpressThanks for noticing my brake light out and taking care of it immediately
Joyce Cooper
a year ago
The wait wasn't long and neither was the service... I was basically in and out fir my oil change.. It was clean and the service person was pleasant...Would recommend and will definitely be going back...That was my first time there.. Also the price was reasonable..
Sherri The Supergirl (angel007008)
2 years ago
I have been going to this oil changing place for several years now and they have always taken good care of my cars. The people are knowledgeable and willing to answer any questions you have. The only complaint I see myself give is the setup of the parking and getting to the oil changing stations. Its very tight.
Jimmy Cunningham
10 months ago
Great service! Really busy but fast and efficient staff!!! Good quality oil change.
Griffin Hosey
4 years ago
I ve been behind this same car for 25 minutes ATLEAST. What is the point in advertising a 10 minute oil change if they never ever do them that fast because they don t. Love the false advertisement and promises they can t keep though.Edit:I do get that they were busy. I really appreciate that the manager reached out to me about the issue. I look forward to going here again and in the future intend to update this review to hopefully a more positive one.
Andrew Oakland
a year ago
Lots of good experiences here, going somewhere else one time showed what I was missing by not going here. Quick, professional service and friendly staff, especially the owner. Prices for mechanical work and tires are high though.
Dav Dun
3 years ago
I thought I needed brakes because they sounded like the were no pads. After taking Wheels off the gentleman advised me the were 75 plus on good side and didn't require a replacement at this time.Most other shops I am familiar with would have replaced like new pads but this gentleman only needed to Blow out heavy dust at No Charge.They sold me on their HONESTY & PROFESSIONALISM. I will be back in future and I Highly recommend their facility!!!Service: Brakes
Delaine Anderson
3 years ago
These guys were great to me! They changed my oil and replaced my starter when my car died on me suddenly. Very professional, fast with repairs, and great guys to have a conversation with. They never tried to sell me anything unnecessary and really cared about their customers.
Rashard Elliott
2 years ago
I always have an amazing experience! Today (June 16, 2021) along with my oil being changed, I had my left brake replaced. I knew it was out, but was too lazy to change it my self (do we really need two anyway? Joking!!!!), so the mechanic gladly changed my beake light; and he also top my tires with air. The ordeal was so pleasant I tipped both the mechanic up top and the one under the car. As a fellow service worker, I believe in showing when you have had a pleasant experience. Tip your service workers!!!!
Erik Kline
5 years ago
Good if they aren't busy, which is rare. If they are, they put you in lines randomly. Saw cars that arrived 30 minutes after me get serviced before I did. Was in line for well over an hour even though I was behind only two cars. Not very express.
Coach Rockie Lee
3 years ago
I have a business that calls for constant driving local and long distance, I feel confident about making my trips when I get serviced here before and after. Very friendly, efficient and straight forward. I take both of my vehicles here and recommend their services to everyone.
Alyshia Boone
a year ago
Usually good experience every time I go but I went to get an oil change 2 weeks ago. Reviewed the papers, everything was ok on the papers for my fluid levels the mechanic said I was good to go but now my transmission fluid is completely empty, the stick was so dry that it got so hot it started to bend at the end. They told me I may have a leak and I can only check my transmission fluid when the car is on after I explained that my car wouldn t crank. However they said he checked my transmission fluid while I was there, in turn I asked how could they check it if I turned my car off when I got my oil changed (as instructed by mechanic) or why didn t they let me know that my transmission fluid was low? Because they didn t check it! they then proceeded to get upset and not help at all also said that they don t carry transmission fluid even if it was low anyway (which I didn t ask).Service: Oil change
Maria May
2 years ago
The mechanic that did my oil change was clearly inexperienced. I was visiting from Michigan and went to get my oil change the day before my trip back home. A few weeks later I go to my regular mechanic for an oil change and they had found that whatever the mechanic from this shop did to my vehicle was preventing them from being able to change my oil. The manager of this establishment insulted my mechanics saying they re inexperienced yet I had never had these type of issues with them before. Now that the time has come for the shop to pay for the damages they made to my vehicle, they re saying with all this technology out here, that I have to physically provide proof of the work order and repairs and bring it to them I live in Michigan lol I m never using Express Oil Change and Repair on 15th street ever again.Service: Oil change
Tonya Landon Huling
3 years ago
These guys were so nice to us! They work hard all day in the blazing heat, but were still courteous and friendly! Patrick was our serviceman and he was awesome!!
zac spain
3 years ago
Only good for oil, auto repair work here is too expensive. Gave me a price estimate for 600$ to repair, got my car towed for 75$, bought the part that was broken for 50$ which wasn't even the part they said they were going to replace. In total I saved myself 475$ not doing business here, and probably even more since the part they said they wanted to replace wasn't even the right part.