Kevin GoodYear Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leslie Williams
11 months ago
I was 7 hours from home when the alternator went out in my van. My family and I had already been waiting on the FL interstate for 3 hours for another tow company our insurance was suppose to be sending... when they finally backed out and Kevin Goodyear Towing got the call, they came quickly. Troy was great. He was extremely helping in getting my family and are van off the side of the interstate. Would beyond recommend this company...especially if all their drivers are like Troy.

  Maddie Lyle
a year ago
I m only giving this 3 stars because the driver/tower (Brian) was very sweet, informative, and pleasant. I don t have enough good things to say about him. On the other hand, the dispatcher i spoke on the phone with was extremely rude. She acted like she didn t want to answer any of my questions and was very snappy. People who call this company, especially late at night are 9/10 already on the verge of having a mental break down. Especially a young female who is worried about her safety. If it wasn t for Brian i would give this experience NO stars. Learn how to talk to customers.Service: Special vehicle towing

  Crystal Hinson Bowman
a year ago
On January 9, 2023 @ 2am, my insurance company dispatched this company (Goodyear towing based out of Troy, Al) to do our roadside assistance because my husband F350 broke down on our way home from a road trip. This was the worst experience ever, it was below 50 degrees, the driver drove myself and my husband to our destination which was over 1 hour and a half away with no heat on in the tow truck with his driver side window down. Me and my husband like to froze to death and had to curl up together in order to try and get body heat from one another. The driver was inconsiderate and I don t want to think this way but I think that we were racially profiled. On top of that we paid them $300+ dollars for the tow because insurance only pay for 20 miles of service.I don t recommend this company to anyone. Customer service is a 0. I will be following up with my insurance company to file a complaint.Service: Special vehicle towing

  Justin Jones
a year ago
I placed a service call at 9am for a driver who was 28 miles away. Their dispatch told me it should be no more than 45 mins. Technician showed up 2.5 hrs later for a 30 min job. Once the repair was completed they then tried to charge me more than $500. They only replaced one air line and attempted to charge me the parts cost of both lines and a 3hr labor fee. Literally highway robbery.

  Matt Rogers
4 years ago
My company used Goodyear towing to come get my tractor trailer that was stuck in a hole outside of Troy Ala on a poring down rain Saturday night at midnight. They were there in about and hour and the operator knew exactly what he was doing and didn t let my load overturn in a mud hole. There charges were more that reasonable for the work they did.will definitely be using them again company wide when in need in the area.

  Allison Karsten
9 months ago
Good year is our go to company! Always amazing customer service on the phone and in person. 10 stars

  Hummingbird209
2 years ago
This company is great! Very professional and on time service. The driver Rich was awesome! I used them for a vehicle lock out and was very pleased with them.Service: Car lockoutsService: Car lockouts

  Paul Blount
3 years ago
Extremely professional service. This is a company you should do business with. They sincerely have a passion for what they do and it shows in their work!

  Mona Bowden
2 years ago
Service was great, a bit pricey for a local battery jump.

  Samuel Tullis
a year ago
Outstanding Service!Thanks Again!

  Brian Harbin
3 years ago
They will only take a credit card from certain people

  shirley sloop
a year ago
Stated towed campers, dint

  Kevin Parker
a year ago
I wasn't at good year towing

  Shawn RoilSavage Stallworth
10 months ago
Best in class

  Bernard Moore
a year ago
Great job.