Freeway Insurance
4.6 (78)
141 Troy Plaza Loop, Troy, AL 36081
(334) 523-7167
locations.freeway.com
Claimed
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jalay Jones
a week ago
Shiquita Richardson Was a great associate it s a pleasure speaking with her every time I need to pay my insurance. She is excellent! If it wasn t for her then I would go else where .
Valencia Farrow
4 months ago
Shaquita was such an amazing customer service representative. She did everything in a timely manner and she was very nice and understanding. A very friendly person and she has such a amazing attitude.
Adrianna Smith
3 months ago
Shiquita Richardson was hands down the best I have ever worked with! She helped me get the best price for what I needed and in a timely manner . So, I suggest for those who want a great price with a great agent go in and ask for Shiquita you will not be disappointed!
Aaryn 6lak
a month ago
My experience with freeway insurance has always been spectacular and Ms. Shiquita Richardson has been phenomenal throughout the whole time of helping. Thank you so much!
Shovanda Hollins
3 months ago
My experience with Shaiquita on today was great she was very polite and helpful. Any questions I needed she answered and was detailed yet making me understand everything I needed to about my renewal.
Charliene Edwards
5 months ago
Shiquita was amazing, so kind, patient, and professional! She s great at what she does and sets the bar for amazing customer service, thank you so much shiquita for making my experience stress free!
Dee James
a week ago
Mrs. Richardson was a great help and I appreciate her for her hard work and dedication. She s very kind!
Tatiana Lucas
5 months ago
Great insurance company with affordable plans! I needed insurance the same day and Ms. Shiquita Richardson did a great job working with me. Thanks so much!!! I definitely recommend them!
Misty Harrell
a month ago
Shiquita Richardson is awesome.I always have a great experience.I truly believe she deserves recognition for her hardwork and dedication.She is the reason I continue my business with this location.I truly hope she is appreciated as much as her customers appreciate her.I love her attitude and patience.Thank you Shiquita for helping me and my family.
Alexis Canty
4 months ago
False advertisement on business hours. A friend need a copy of their insurance tag to get their car tags. And pulled up to the business and it's closed. It's Monday. Advertising that operating hours are from 8am to 6pm. I understand a person needs to take lunch. But say that on the sign. Not be back shortly.
Chaquita Cobb
2 months ago
Chiquita Richardson was very professional, friendly and was very knowledgeable of her job Thanks so much..
Shaq Mctier
3 months ago
Had the most pleasant conversation with Ms Richardson today while giving me new quote for my vehicle. Very friendly, helpful, and efficient.
samantha Duncan
3 months ago
I had Shiquita Richardson as my representative and she went above and beyond to get me the best quote and rate ..hands down freeway insurance is the best .
Mary Smith
3 months ago
Shiquita was very helpful and patient while helping me get insurance during this holiday season! Thank you so much girl!!
Kianna J
3 months ago
Shaquita was very helpful and polite. She provided excellent customer service.
Jodi Jones
5 months ago
Shiquita was so very kind, patient with all my questions, got everything done so quickly and got my the best quote after calling every insurance place.
Shacariya Shine
6 months ago
My experience with Freeway was very smooth. Shiquita Richardson was very patient with me and was able to give me an affordable quote. My overall experience is a 10. Thank you so much Shiquita.
gregory Nims
3 months ago
Excellent customer service.....Ms. Shiquita was superb....She's a KEEPER!
Donna Minor
7 months ago
Shaquille Richard was very friendly and helped me to renew my insurance on the phone. She explained all my documents and spoke patience ly to me with all my questions. Great Service
tieara monique
8 months ago
Shiquita at the Troy location was very friendly and professional!! She made the process really easy and made sure I understood all the options available to me. She was very informative and I highly recommend!!
ajay parajuli11
2 months ago
Best service in troy, Shiquita Richardsod is best she helped me to get the cheapest plan.
roland strickland
3 weeks ago
It s was great I would recommend everyone to Shiquita Richson
Mercy Ayomikun
3 months ago
The cheapest I was able to get which works great for me . And the insurance agent was pleasant and nice .
piyush arya
3 months ago
Shiquita help me alot to understand all the policies terms best service best agent
Christopher Quinn
2 months ago
Great customer service very well communication awesome attitude
Zeric Foster
4 months ago
Exceptional customer service! Would recommend this company to every car owner in this area.
Hattie Cannion
5 months ago
Shiquita was the best agent. She handle everything I wanted & needed to know.
Dakota Williams
6 months ago
I received excellent customer service from Shiquita Richardson with starting my new car insurance policy on today.
Weltha Solomon
6 months ago
LaZerika Knight was so wonderful. She helped me renew and went over all instructions. Thank you
KeedaWeeda83
10 months ago
I'm happy with the insurance I got from the company. I wanted a good Quote & Shiquita R. Did just that she was patient also helped me out with what I was looking for Thnk you!