Acceptance Insurance
4.8 (158)
1404 US-231 Ste A, Troy, AL 36081
(334) 465-8001
acceptanceinsurance.com
Claimed
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Natya Dinish
5 months ago
She did an amazing job! She was kind and understanding with me since it was my first time doing this by myself.
Brandy Smith
5 months ago
Angela is awesome! She got us set up and ready to go!! She made things stress free and easy!! I will be recommending her to everyone!!!
Cary Heaps
6 months ago
Angela was exceptionally helpful and has the best customer service. She took all the time needed to set me up with just what i needed and with payments i can afford. I would definitely recommend Troy Acceptance Insurance. Thank you Angela
Jamie Craven
5 months ago
I have had insurance through them for over a year and they are by far the friendliest and nicest insurance company and they do what they can to make sure that you do not pay the maximum amount they keep it short sweet and to the point and Angela Johns is an angel!
Maryann Williams
a month ago
It's changed a lot but it's not all bad. Nice people and the insurance companies are good.
KARLA MADDOX
a year ago
Angela is the best! She displayed exceptional customer service and found insurance tailored to my needs! She explained everything proficiently and in a manner in which I could understand the insurance terminology. She was very patient and kind! Thank you Angel for making my experience a good one!!!!
Jeanna Cowart
a year ago
Hmm....... what can I say? Customer service is top tier!Anytime I have any questions or concerns, I can call Angela Johns, and she always comes through. She consistently goes the extra mile to ensure that my family is provided with the information we need. She provided us with the right coverage at the right price.I highly recommend for Acceptance Insurance for all of your insurance needs.
kacie lawrence
a year ago
Miss Angela Johns helped me and she was amazing! She got everything I needed done quickly and easily and she had the best attitude the entire time. Anytime I have questions I call her and she gets me situated with no issues at all. I was leaning towards Geico insurance but after I spoke with Angela she was able to set me up and I m very pleased. By far the best customer service and would recommend anyone to call Troy and speak with Miss Angela.
Ernestina Gil
6 months ago
I went there for the first time and received really great service from Angela. Definitely recommend.
miaa lyn
a year ago
Angela Johns has the best customer service skills and is very friendly. She made the process as efficient as possible. Highly recommend her.
Dianne Mccardle
a year ago
You won't be disappointed the service is always amazing I recommend asking for Angela she's the best she's very detailed, polite, and will go above and beyond to give you the best service. They call you to remind you so you don't lose your coverage so you want someone that will have your back ask for Angela.
Adrea D
a year ago
Tre Carter of the Troy, Al location helped me when literally no one else from any of the other locations could! He took ALL THE TIME needed to fix my issue which ended up saving me so much money. Others kept dismissing me, but he got to the bottom of it. I appreciate him & Acceptance very much!
Joshua Anderson
9 months ago
Angela was honest with me and earned my trust! Finding someone honest who is genuinely concerned about my well-being is hard to find these day!
THEBEAST0810
a year ago
I love having Angela Johns help me. If she s not working I wait for her. Definitely knows insurance. She goes above and beyond however she can. Love Ms.Angela
Shirley Clark
a year ago
Working with Angela Johns is highly recommended. I have suspended license and she was able to get me a great price. Thanks Angela
Angelica Lewis
a year ago
Angela was very helpful, friendly, and patient. She was very knowledgeable of her job and made the process quick and easy. I would recommend Acceptance s services to anyone I know and to ask for Angela.
Dylan Rushing
a year ago
All around a fantastic place to do business! Marcus and Angela were extremely friendly and knowledgeable! I definitely recommend doing business with them over the rest!
Cierra Prince
a year ago
Angela is so sweet, both reps pay close attention to the needs of their customers. They are great
Carolyn Hall
a year ago
Great Customer Service! Make sure you stop in and see Angela Johns she really took the time to make sure I understood my policy
summer copes
a year ago
I have had them almost a Year and they are very polite and will work with you highly recommend Trey in Troy helped me get my policy started
Arlisha Ousley
a year ago
Angela Jones is absolutely the best she always greet you with a beautiful smile and she's so helpful
Varydakid Mason
a year ago
Great service helped me get the auto insurance that was right for me if you guys need any help make sure to go see Angela Johns she is great
Shani Cummings
a year ago
Angela she's the best she's very polite, and will go above and beyond to give you the best service.
Brooke Jeffrey
a year ago
I love acceptance but what keeps me coming back is one of their brilliant managing agents Angela Johns, she is always so kind helpful and professional.
Mary Walker
a year ago
Great company. Angela took good care of me when I got rear ended. Check them out
Ashley Campbell
3 years ago
I have spoken with a few representatives from Acceptance Insurance. These ladies that work here at the Troy, Al location are the best. My representative was so friendly, understanding and very knowledgeable. These ladies here makes up for the few rude representatives that I have spoken with from any customer service line for any company. The genuine care of these representatives is why I still have respect when I am handling a customer service issue no matter how frustrating it is. They have truly made my day.
DeVant� Snell
5 years ago
I m a Sales Professional at Pike County Ford in Troy, Alabama and Acceptance Insurance is by far the best company I recommend to my customers!! Great customer service along with quality products/services at a very affordable price! I have a policy with them myself!Marcus Ward is the best rep I ve ever had to pleasure of doing business with. 5 Stars from me!
Rory Jenkins
a year ago
Angela Johns provided excellent customer service and I was very pleased with my insurance coverage.Would definitely recommend to everyone who's in need of insurance of any kind
Bobby Smith
a year ago
Angela John's is a very courteous, very caring agent, always smiling and ready to help you with whatever your problem maybe.
genesis deras
3 years ago
Andrea and her team have always been super responsive to me day or night! Helped me immediately with new cars and any changes in insurances! Love them. Had acceptance for 6 yrs now!