O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Toby Autry
2 weeks ago
Nice. Friendly and very helpful. Didn't have a part so they gave us an upgraded part for a lesser charge. Nice

  Ann Gregory
2 months ago
They are always more than helpful. Wonderful place for older people to get help with car. Always great.

  Jamison Lackey
7 months ago
I e stopped here a few times and this store has the most helpful staff. I thought I needed a new battery and they checked mine and we figured out the issue and I got all this for free. When I do need a battery I will definitely get it from them, or anything else -small repair/maintenance. They are busy but there s a reason. Great folks and store!

  D Man
3 months ago
Very helpful. Passing thru going to Florida help me replace a sensor. Good people

  Cody Robinson
6 months ago
Knowledgeable and super friendly staff have almost everything you could need or can get it for you. My absolute favorite part house to use

  Danielle G.
a year ago
The gentleman at the counter with the long blondish hair was so helpful! I came here on a rainy night with a car I was test driving to see if I should buy.... this young man came out and looked at the check engine light and gave me valuable information about the vehicle that helped me not make a serious mistake! Thank you so much! You need a raise! Hint* Hint*

  Jimmy Bishop
7 months ago
Ii was in need of a window regulator for my 2005 F 150 Thankfully OReillys here in Sylacauga AlabamaHad one in stock . Thanks guys

  Jenn
a year ago
Looked online for a car cover for my new car. The cover that I wanted that would fit my car, was in stock, so it said.I called the store ahead of time before stopping in juat to double check to make sure that it was in stock..The associate on the phone looked it up to make sure and he told me " Yes, it is in the store, in stock".So...on my way home, I took a little detour to go and buy my car cover that I desperately needed only to find that the car cover in stock, was a "returned" car cover shoved back in a box, the box was bulging out with the cover sticking out and the box taped shut. Not to mention the box was also old and faded.Needless to say, I did not purchase said cover and drove over to Advance Auto and purchased a new one.

  Devin Carver
a year ago
I would give zero stars if I could called and asked a simple question if they delivered and was made fun of I will not be using O Reilys again

  Jacob Lee
2 years ago
Can you guys please get Austin some good help? Almost 20 minutes to buy some coolant. The other worker, came out, and saw there was a line then went back to the back to hide.

  annamarie lasseter
3 years ago
Nobody even helped me I have a cast to the knee, so walking is difficult. Plus they didnt have the item I wanted. Should've left my items, because i went to auto zone & found the car vac i was looking for, PLUS ALL THE CAR CLEANERS WERE CHEAPER...ALL EMPLOYEES VERY HELPFUL & KIND...OFFERED TO EVEN CARRY VAC TO MY CAR...HIGHLY RECOMMEND TO EVERYONE!!..

  zombie king
3 years ago
I came here to get to colors of paint one of the colors I was not sure I was going to get but I definitely told the lady behind the counter that I wanted a particular color for shore 25 minutes after I told her that I wanted that particular color she still had not mixed it Instead she said there had a conversation in the paint mixing booth the entire time wasting customer's time therefore I left without purchasing the paint that I needed The service is why people are starting purchase directly online the store manager knows nothing about customer service I high recommend going to another store might get better service and no excuses

  Noah Howell
2 years ago
Car battery went out while I was a few blocks down the road and I was left stranded, I walk all the way to get a new battery and explain my situation to one of the employees, he was above and beyond to help, lowering the price to get me a battery when I was low financially and even willing to go with me to my vehicle, this one star is only for the manager of this place where when this employee had the tools ready told him that whether I m stuck or not shouldn t be any concern and not to help me further and left me with an inoperable vehicle with no way to install a new battery

  Cee Cee Carter
2 years ago
I arrived at the store in search of touch up paint and a K & N filter. The staff offered great customer service and ordered all the items I requested. Thank you...

  Delynn Bouldin
11 months ago
The guy who helped me took the time to help me find the right battery for my tractor, which was different from what the computer showed. Thank you!

  Jala Wideman
5 years ago
My car battery died on me at Sonic due to my sons DVD player. When Alan couldn t get it to jump off he helped me purchase a new battery but also installed it to!Terrific service and unexpected help when I needed it!

  Gary Blair
5 years ago
Very professional and kind unlike AutoZone. There part's are usually less inexpensive than other parts stores as well. The staff and management really care about the customer and know that customer service is key. Thanks Gary Blair JR. Thanks O'Reilly Automotive for being #1 in Sylacauga your friend Gary.

  James Pell
7 years ago
Visited store today for some touch up paint for a older car Manager went out of her way in finding paint code and mixing paint for me. THanks for great service, will return!

  Randy Arnold
7 years ago
Went in the Sylacauga store to return a part Wednesday, 12/28/16. Manager at first was very helpful then became irritating after 20 minutes of not able to work the computer, then I became annoyed because a company put in a new computer system and did not train it's employee. Manager was rude and combative. Won't go here again.

  Pat Butler
6 years ago
I want to thank Kyle and all the guys at the store i had battery problem Kyle came out to my job and jumped it off for me. i then went to store to buy battery they installed it for me .The nicest guys you will meet .Great customer service .

  Freddie Gaddis
2 years ago
Haven't been in the store in a while. Very nice visit and will be back thanks Jay for the help.

  Olivia Mask
a year ago
The woman that works there is very very rude I went in there two times in one week and she was rude and didn t want to help me so the really nice man that worked there did.

  Daniel Coleman
a year ago
Great customer service. Usually have most parts in stock or get them the next day.

  Roxanne Turner
2 years ago
Been here several times. Workers have all been knowledgeable, friendly and helpful.

  Jim Sparkman
a year ago
Great manager, he works to earn your business

  Jamie Frost
2 years ago
Didn't have exactly what I was looking for, but the staff was very helpful and friendly!

  Michael Meredith
4 years ago
Very Helpful employees and they go beyond doing there job.

  Evan D'Agostino
4 years ago
Place isn't all to sanitary but staff is nice and helpful and you can find the stuff your looking for

  William Parker
a year ago
My go to Parts store, for oil and filters, auto belts, and auto parts. Reasonable prices !

  jason blocker
5 years ago
Friendly knowledgeable employees. Never had one bad experience at this store.