Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jaylove0066-ig Bold
7 months ago
This place is horrible. I came with a nail in my tire that I knew was there. He then made me wait 20 minutes to put air in my tire and told me everything was good to go. He then made me wait in line again. I asked them could they fix it and he said if he can find the nail. These people are not experts. They are random people that are hired to do a job that requires expertise. I would not suggest you take your car here for anything that requires above average experience
Johnny Gilmore Jr
3 months ago
Although a service center member gave me a very off the wall, odd and very roundabout excuse as to why he couldn't change the oil in my vehicle on a previous visit at this store location, my faith has since been renewed on my more recent visit here.The associate was very courteous, and promptly attended to my vehicle service needs. He in no way made ANY mention of the very odd excuse that the former service associate had made, especially since I have had a consistent record of oil changes there. My advice is to get service here in mornings to midday, as later shifts tend to be more...dismissive of customer service needs.
Shannon Black
3 months ago
They were the best. My lugnuts were on tight from the quiklube oil change in Athens, Georgia so they wouldn't take them off I understood so we had the lugnuts broke loose and then returned and they put all my tires on they were quick and I'm very satisfied..
Courtney M.
5 months ago
Everyone except the associates behind the counter are USELESS. The two cars in front of me had lug nut issues and they refused service on them and when my car came up they refused service because of the same thing. It was a 2 hour wait just to hear that. Went and bought a lug nut just to be told something else was wrong with the wheel, but failed to mention that yesterday. Two days and 3 hours of waiting wasted. The first day only one person was working and the supervisor looks like he does a bunch of nothing.
AR-Sith F.Austin
7 months ago
I wish more people would call the customer care center (800)-WALMART and brag on folks. It's a thankless place to work Im sure where most folks just complain. They definitely deserve higher ratings on here. Call and make someone's day and let them know they're appreciated for the work they do.The gentleman today at the automotive center did an outstanding job handling a simple but serious issue as we are on a long distance trip from Montgomery area back to Texas. We had ran over something yesterday and the air foil cover under the front had come loose with no way I could remove it, it was dragging and hitting the tires. They got me in there and handled it quickly and free of charge at that in the lube bay. I wish I'd caught their names but the gents in the Automotive center midday on Saturday Aug 26th 2023 took take care of us and will anyone. I'm certain that crew will do so just kindly and with cheer as well. I can't tell you how grateful I am and my wife was stressing over it and the limited budget we had to travel with. They should all be commended for not thinking twice to take care of us but take the initiative to get the job done. You all deserve a raise, thanks again fellas!!
Robert Jones
2 years ago
A pleasant surprise. Customer service in Selma is not a thing, and I didn't expect much here but the WM auto center is actually a good place with decent people. I will continue to use it
cobracommanderspeaks
4 years ago
These folks are shady. Took my car in for service. Technicians chose not to perform requested oil change and chose not to inform me of such. Cited "unsafe conditions" on the receipt. When I called to follow up on this, was treated like an inconvenience. Claimed my oil plug was "bad." Upon inspection, this turned out to be untrue. Won't bring a vehicle back here.
TGood Dukes
2 years ago
Got there at 6:30 am hoping that they would open by 7AM like the website says, they didn't open until 7:35am and only one technician showed up, I ended up waiting a few hours just to get two tires put on my vehicle, waisted my entire morning, so much for the quote, "the early bird gets the worm", not at this place, I left around 10:30 am, unbelievable!
Natasha West
2 years ago
They were patient and understanding. They only had one guy at the registers which made it challenging for those of us who were there for services to be done.
Aundrey Lewis
9 months ago
Weird is all I can sayThe associateThe technicianThe cashiers just a weird none friendly environment
Michael Lindsey
2 years ago
Called about some tires and they sald they were in stock. Drove 50 miles and when I got there they said that they didn't have any in stock.
Jason Mcdonald
4 years ago
Went for an oil change lady said 8 people in front of me I said I'd wait she says we'll they are getting tired so not gonna be able to do it what a joke this is why I don't shop at Walmart
randy Perkins
3 months ago
Ok
Nekia Denise
5 years ago
They will tell you that your wait time will be 1 hour but in actuality it's more like 4 - 5 hour wait time. The service wait time is the worst!!!!!
Melissa Johnson
a year ago
Service was fast and great.
Katora James
2 years ago
Omg!!! Worst Customer Service Ever!!!
Jamie Lee
4 years ago
They just move kinda slow
Travis Johnson
4 years ago
I love to shop here a lot
kedrick jackson
4 years ago
Be prepared for a long wait!
Diane Nelson
4 years ago
Oil change and much more
Kenya D Hardrick
5 years ago
Great Service!
Jathan a
2 years ago
Ok