Carquest Auto Parts - DURBIN AUTO PARTS, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  martavius reynolds
2 weeks ago
Stay away from this place!! Machine shop not standing behind anything .You may get treated like trash !

  Don Guin
5 months ago
Old Durbin s people a lot better than the younger people there now. Should be 0 stars for customer service.

  David Tyner
3 months ago
these guys are good, helpful get you what you need.

  Ar Berr
2 months ago
Received very, very good customer service, thanks.

  Ted Halley
2 months ago
Great service and they know cars.

  M. Dallas Reese
10 months ago
Great place for parts. Knowledgeable staff is invaluable. Highly recommend for those of us who attempt random mechanic jobs.

  Ben Miers
a year ago
Highly recommend! Staff is friendly and super helpful and knowledgeable. Andrew helped me one time and he was great!

  Ken Hargroves
2 months ago
Great Staff and Service !

  Bill McClain
a year ago
Durbin has always been like family to the city of Prattville, it's not just getting parts but to enjoy going in to see everyone. If they don't have it they'll get it quick.

  Dallas Reese
6 years ago
Known these folks for a long time! Great and trustworthy, as opposed to most places. Another invaluable asset that is offered here, you will get years of experience. They don't have a bunch of young, ignorant, kids that have to look everything up on a computer and have zero initiative. Highly recommend this parts house!

  Travis Bynog
2 years ago
I have been doing business with them for years and can honestly say that I really like going in to � parts house where the staff knows what your looking for because the the others if it's not on the computer they have know idea what your talking about I would and have on many occasions recommended them.

  William Lock
a year ago
Great service and professional team. I needed my 1963 Chevrolet starter rebuild, and they made it happen. Thank you.

  Lucy Hall
6 months ago
Thank you for my first discount when I first started there ask a customer.

  Krista Winstead
a year ago
Terrible customer service! Harsh and abusive speech towards customers. I guess that they think they are the only game in town. The Roy family will not be back!

  Kimberly Cole Zemke
2 years ago
Andrew is amazing!! Very kind and knowledgeable and helpful. We bought a new drive on lift for Kenny Robbin's Transmission. Thanks Andrew!!!

  Laurie Reinbolt
4 years ago
Durbin Auto Parts is a great place to shop. They are locally owned and know their stuff. If you need an expert and above and beyond service- Durbin's Carquest is the place to go!

  Benny Mcmunn
2 years ago
Staff always friendly and very helpful. Will recommend to others.

  Pamella Baxter
5 years ago
Everyone at Durbin's goes out of their way to assure you.get what Hou need for the job or repair. You never feel like a customer, you feel like part of the Durbin and Carquest family.

  Hunter Baxter
7 years ago
This is a family owned and operated auto parts store with a high end machine shop added to the back of it. It is only right to say that if it rolls they have the parts and/or the machine shop to fix it. They also are a Stihl landscaping equipment dealer and service. They can get a hold of almost anything that you want from any kind of automotive part or accessories including stereo system equipment to boat parts, golf cart parts, crate engines automotive hydraulic lifts they even install upon ordering they also carry parts for them so needless to say as long as you don't come in asking for milk and eggs they can and will be glad to help you and will be able to get a hold of whatever it is you may be looking for so if u need anything other than milk and eggs just save yourself the run around and go here because they have whatever it is you need and if they don't they usually can get it the same or next day!

  Roscoe
a year ago
Always fast and knowledgeable service. Very friendly.

  Donnie Rogers
3 years ago
It was good.they were very helpful.i am going back and buy me a new chain saw.

  Mike Hand
4 years ago
Great people, they know their jobs and that makes it ease to get the right parts at a good price.

  Chris Turner
5 years ago
Little overpriced, but very friendly people. I recommend if you have a hydraulic hose that needs replacing or repaired this is a good go-to source.

  Michael Montgomery
3 years ago
Quick service, knowledgeable staff, and a clean establishment. Can't really ask for much else :)

  David Grissom
3 years ago
During COVID-19 Pandemic. Store owner and employees are NOT following COVID-19 requirements (AL and CDC). No masks shield NOTHING. Go to any other Auto Parts store in the area. AVOID!

  Breanna Pearce
5 years ago
Love the employees here. They are wonderful and extremely helpful.

  Curtis Moseley
5 years ago
Their service has always been great and answers your questions

  Rick Molden
2 years ago
Friendly, helpful service. Her clean and we'll organized.

  Steven M
2 years ago
Great service, Always have what I need.

  Terry Oates
6 years ago
This place sucks I went in to talk to Henry about machine work on my head's he said I had to call the manufactory couldn't tell me what kind of valves they were what size anything poor customer service they suck real bad