Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gabby Carroll
6 months ago
A few weeks ago, I was rear ended by someone not paying attention and my car received a pretty decent amount of damage. The timing of the wreck was extremely inconvenient as I was 3 weeks away from deploying. They worked diligently with the insurance company and was able to fix my car for me to be able to see fixed the day before I left for my deployment. It looks brand new!! The whole process was smooth and amazing. Highly recommend these amazing workers!!
Christine Hudson
4 months ago
The team was fast and sufficient. They told me a date and had it ready 2 weeks before that date! So grateful for them!
Kyle Sandlin
a month ago
Best experience that I ve had at a body shop. Communication was fantastic as I was updated every step of the way. Work done on my vehicle was great. Customer service was top-notch. Rickey, Joshua, Jacob, and Nikki all took really great care of me.
Travis Murry
5 months ago
The customer service there was awesome. The service was great, the work was very good quality and done very quickly, I dropped the truck off on a Tuesday and picked it up Friday afternoon.Amanda, at the front counter, took care of me as soon as I walked in and explained how the process was going to work. Excellent customer service.Josh took great care of me, kept me up to date on the process as it was being worked on. He even called me on his personal time heading into work one day to let me know how it was going. Communication and customer service are key in the business world and he checked both boxes 10 times over.This review might seem over the top but they really were that good to me. Now a days you only hear the negatives, it s nice to get a compliment every now and then. I really hope they see this review and get a pat on the back. Thanks for taking care of us.Services: Painting, Body & Trim
Ken Brown
2 months ago
5 stars is just not high enough! Justin, Josh, and the crew were amazing! Worked through all the hiccups so we didn't have to. Dealt with the insurance/rental car companies and kept us in the loop. Repairs look awesome and as an unexpected surprise they detailed our vehicle! Over and above is all areas!
Beverly Caldwell
a week ago
Everyone was very nice in the office. Had a couple of issues but they got it taken care of. Car looks great.
Kian Smith
a month ago
When I tell you they got done with my repairs in NO TIME!! OMG!! And did an AMAZING JOB!!! Feels like AND LOOKS LIKE I m in a BRAND NEW CAR!!! 10 stars ALL DAY!!!! Justin and the guy that DETAILED IT!!!! my GUYS!!!!!
Michelle Burns
a month ago
Great customer service all around, Nikki Fletcher at the front desk thank you so much for your candor and professionalism, auto repair isn t a fun thing but you made it a comfortable experience for both my husband and I. We highly recommend Caliber Collision they were fast, efficient, and courteousThank You
Tianna N
a month ago
Excellent customer service. They kept me informed of the progress of the repair and my truck was ready before expected.
Doug Irvin
a month ago
Professional, timely, personable, and very reasonable. They kept me posted along the time of repair.I would recommend to anyone.
Derek Kelley
2 weeks ago
Awesome facilities and a job well done.
Will Skelton
4 months ago
Justin and the team at Caliber Collision in Prattville are awesome! The process from drop off to return is smooth and the work is top-notch.
Christy Long
3 months ago
Friendly service. Very neat and clean facilities. Car repairs were flawless. Highly recommend.
Nattica James
4 months ago
The employees were accommodating, courteous and always thinking of my best interest. When I got my car back...it looked brand new!
Kimberly Barnes
2 months ago
Great Service!!! I was informed every step of the way. Management and staff were very professional.
Jake C
5 months ago
The staff was very friendly, and always kept me updated about my repairs, definitely recommend and will be back for future repairs!
Gregory Haney
4 months ago
Good work, friendly but def could use improvement with communication.
Jessica P
3 months ago
I was very pleased with the employees and the work they did.
Michelle Jones
a month ago
Great customer service & Quality work
Felicia Thompson
2 months ago
Friendly fast professional service.
danny nesbitt
a month ago
They do a great job