Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ethan Mccormack
5 days ago
EDITED TO ADD. Just look at how this guy replies to customers. There s plenty of examples. He s never wrong. He evidently knows everything about cars. Don t worry Nathan marsh I wouldn t dare let you touch any vehicle of mine again. Not only are you incredibly overpriced but you aren t reliable. Any trans with 10k miles shouldn t fail. Take your truck somewhere else people. Save yourself the trouble me and others have had to go through. All excuses and no results. Bad business.Rebuilt my trans march 2022. Came with a two year warranty. Now get this, the truck is a weekend warrior at best. Since the rebuild it doesn t even have 10k miles on the transmission. The truck sits for the most part. It s one month out of warranty and was barely driven. They offered a ridiculous half off price of 1000$ stating that miles don t matter. They blame the transmission failing on a faulty o2 sensor. $1700 dollars originally paid to them for a transmission that can t even make it 10k miles. Absolutely ridiculous. I wouldn t recommend this place to anyone. All excuses for a job that wasn t done right the first time.
Chris Self
4 months ago
It s not often you can get something as complex as a transmission fixed right, the first time, for a reasonable price. This place communicated well about the process and how long it would take and they did a great job on my truck. I would 1,000% recommend!
Logan Sweatman
5 months ago
****UPDATE****IF YOU DROP YOUR TRUCK OFF IT COULD BE DRIVEN FOR HIS PERSONAL USE!!!!This is the second time the trucks trans has been rebuilt here. This time I was told the mechanic drove my truck home over the weekend. Kinda set weird with me but whatever. I got back in my truck he used half a tank of gas and didn t bother refilling it (dropped it off with a full tank, wasn t expecting my truck to break down again) so got my truck back with half a tank of gas and his phone programmed into my system. I understand you have to test drive it but taking a customers vehicle home doesn t sit right with me.(5 days after getting the truck back)So I m cleaning my truck out after a trunk or treat and found 2 Southern Museum of Flight little wooden planes in the back floorboard. So he didn t just drive it home to get it to temp he went out in my truck.And before he comes back and calls me a liar, I ve never heard of this museum and dang sure never been to it. He used my truck for personal use, had his kids or whoever in the back seat, and didn t fill the truck back up.Service: Transmission
Josh Templet
a year ago
Purchased a new transmission from GM Quality transmission and had them replace the bad transmission in my sierra. They gave me a 3 year warranty with the new new transmission. Fast forward 2.5 years and the transmission they installed is messed up and needs replaced. I delivered the truck to them before the end of the warranty only for them to keep it 2 weeks giving me the runaround. After hiring an attorney to get involved my attorney gave them ample amount of additional time to resolve the issue to no avail so now we are in the process of suing them. I strongly recommend looking elsewhere for an automotive shop that honors their warranties/work.
Kristin A. Wright
10 months ago
Great service. Incredibly helpful. Went out of their way to ensure our escalade was running smoothly. Can't recommend these guys enough. Initial service and warranty work, they are true to their word. Highly recommend.
Dusty Gable
2 years ago
Had my truck for a transmission rebuild, took a week not complaining about that. Had the front skid plate removed off my truck over the corse of 6 days. Decided to let it go and replace it. Promptly got a call from them.As for the company, they are nice and timely. If something goes wrong, like it did with me. They will try and make it right. Also they are affordable, and respectful.
Bryan Wood
3 years ago
I rarely write reviews but I thought I'd take time to highly recommend Quality GM Transmission Rebuilders! They went above and beyond to help me when my 2007 Yukon transmission went out. I had a deadline to get it back by to use the vehicle for towing and they were able to meet my deadline plus a day... They recommended rebuilding the transmission as a 4l70 with upgraded parts and I chose the HD upgrade and 3 year warranty. Ashley was great and communicated with me and called me back multiple times as I had questions or needed to check in. Amazing service and can't recommend them more highly. These days to get good customer service is like finding a unicorn and I did! Drove the vehicle home yesterday and it shifted great and drove great, very happy with the work they performed. Hope this helps someone else looking for a transmission shop.Service: Transmission
Michaels Automotive
2 years ago
I purchased a bench built transmission from GMT and installed it at our shop. They gave me all the fluid to do the install. The transmission works great. Easy transaction and help me loading up the transmission when we purchased it. Will continue doing business,
Christopher Mantooth
3 years ago
Took a little longer than expected but overall was a good experience, just need a couple more good educated technicians to take up the work with such good deals, they rebuilt my trans and give me a new torque converter on a install, they called me back to tell me it failed inspection after install and they went back through it and made necessary repairs and paid for parts at no additional cost for the solenoid and wiring harness inside the pan. My truck runs better than ever and I m happy.
Bowtieboyz11
a year ago
They were very good at their jobs actually helped me out more and I would highly recommend these guys for all your transmission problemsService: TransmissionService: Transmission
Taroya Hawthorne
2 years ago
DO NOT USE THIS PLACE !!!!!!!!!!!USE AT YOUR OWN RISK!!!!!!!!!SINGLE MOTHER PLEASE GET HELP ELSE WHERE!!!!!!....I have a 06 Chevy Tahoe.... I brought an brand new rebuilt transmission from them... I spend over 1400.... They gave it to my mechanic to put in and it did not work... So my mechanic gave it back to quality gm transmission... They took it out and put another one in ... They had already had my car 3 weeks.... When I came to the shop to ask why is it taking so long... An employee told me they was waiting on a part that goes on the transmission...I brought the transmission in October of 2020.. It's a one year warranty or miles... Have had the transmission 1 year and 2 months... The only reason I gave them 2 starts is because they offered to do an diagnostic test on my vehicle in which my mechanic already did... And it all point to the transmission... I have no leaks or anything wrong with my vehicle... They offered to fix it for half the cost.... But they have burn me twice.... First by selling a default transmission and now this defaulted transmission.... I'm a single parent... Just had twins when the first transmission went out.... I expected and payed for a brand new quality transmission and that is not what they deliver.... I have spoken with a guy friend about them and he said yeah they use to do good business... Great business back in the old days...but lately they been giving not so quality work... and I have fell under that... I DONT RECOMMENDED THEM ESPECIALLY TO MY SINGLE PARENTS.....Service: Transmission
Derrick Tarrance
3 years ago
This review is about a year over due, but wanted to relay my experience. I've had 2 transmissions built by them after having the same transmission built at another shop. The 2nd time they built the transmission for me, I was out of the warranty window and they still worked with me. Just had to pay labor costs and they paid parts cost or the other way around. They will be getting all my buisness that I can not do myself. Thank you all so much!!!!
David Frazure
3 years ago
My brothers transmission went out and I removed it and brought it in for them to do the rebuild back in May, they returned the transmission rebuilt with new torque converter and even provided me with fluid, the only purchase I made apart from the transmission rebuild to do the job was a can of trans line flusher. It is now October and although my brother works in construction and is hard on a truck, it is still running strong, I am sending a friend back to purchase another trans rebuild and will repost to let y all know how that one goes. Thank you guysService: Transmission
Scott Ragsdale
3 years ago
ABOVE AND BEYOND!!!...From the Owner to the technicians, everyone one there was nice, professional and even stayed late to ensure my company van was done. The in depth knowledge that Nathan showed in the explanation to why my transmission needed fixed was superb. If you have any GM type transmission, only use these guys! They Rock!Service: TransmissionService: Transmission
Marshall Jones
a year ago
They have done several transmissions for me. I haven't had any problems with any. I do a lot of towing, and they have held up great.
Rusty Moffett
a year ago
Honesty is hard to find these days. But they definitely are. Great customer service and excellent work. Definitely use again.Service: TransmissionService: Transmission
maurice hollman
4 years ago
I have had them 2 rebuild 2 transmissions for me an they are great all the way around. I have sent several of my friends there and not one bad thing said you can't go wrong here promise
Jason Mucha
3 years ago
they put a brand new transmission in my trailblazer and it works great I went all the way to Panama City and back with no problems at 600 miles roundtrip I will carry all of my GM transmissions to them
Bridget Smith
3 years ago
This mechanic shop damaged a customers vehicle by not properly shutting the hood before a test drive, the hood FLEW OFF and obviously damaged it. Told the customer AFTER payment was received that they had a little mishap during the test drive. They refuse to pay for damages. Complete crooks.
Kevin Abner
2 years ago
I justpicked up my late brother's truck that he drove around with no 2nd gear for good knows how long, work's perfectly now like a brand new pumpkin!! Thanks guys for your hard work and honesty!!Service: TransmissionService: Transmission
Jeremy Logan
2 years ago
Have not had any transmission work yet but everyone you ask if they know a place to go for transmission work the 5 people I asked 5 said Quality GM Transmission there the Best around
Enrique Gomez
4 years ago
Awesome Customer service and the knowledge was Friggin Awesome!!!!!! If you need a G.M. automatic transmission done and done RIGHT I would take it to them. I'm going to.
Victory Love
10 months ago
Customer Service is PerfectGreat environment, very good with time as they give
Joetta Malugen
3 years ago
Well , need not to askJust know that my son truck was brought to the shop May 7th and just now getting it backJune 11thStill running into complications .........
C N
5 years ago
From the office to the shop they know what they are doing and help get you back on road as soon as possible. Prices are extremely fair and competitive.
Lee Moore
a year ago
Good old independent shop. Took a while, but no worries.Service: TransmissionService: Transmission
Chris Lilly
3 years ago
Amazing shop! Wonderful friendly staff. Best mechanics in the area
Shane Pannell
3 years ago
Got my friends Escalade in and out in less than a week also 800 dollar cheaper than other shops local
E Michael Thompson
2 years ago
Great to do business with. $2239 to do my 06 2500HD
Philip Horvath
4 years ago
They did everything they said they would and a year later fixed my gear selector cable for material cost only.