Faison's Tire & Services Center Inc

4.8 (90)

  3701 Summerville Rd, Phenix City, AL 36867
  (334) 297-6395
  Claimed

Auto repair shop Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John
2 months ago
A locally owned shop that's been in business decades. They take care of customers with individual attention. Pricing is fair especially for the quality of service.Highly recommend!

  Gerry Lucas
3 months ago
Took my Kia in and they replaced my battery and fixed an oil leak. Work was done in a timely manner and charges were very reasonable

  Amy Parkman
7 months ago
My family and I were new to the Phenix City area and prayed for an honest, reliable and affordable place to have work on our vehicles done. Faison's was highlighted to us and 9 years later, we are still taking our vehicles there and highly recommend to others to do the same.The team there goes above and beyond to get you the service you need at a reasonable price and time. Any work they are not able to do, they recommend great alternate places for you to get it done.

  Karen Hogencamp
2 months ago
I was in a panic today after I stupidly hit a curve late this afternoon. James and Chris got me all fixed up in record time! I love their service and honestly

  Wardell Ellis
5 months ago
Bo was very helpful. Had a tire puncture he had me back on the road in about 10 minutes. This was my second time using them. I will continue to go back for all my automotive needs.

  Sarah M
5 months ago
I absolutely love these guys I took my vehicle there it was ready the next evening they were friendly and courteous and didn't charge me an arm and a leg like I was quoted from some of the other local shops..heyyy they even put my break light bulb in for free lol I will always choose Faisons for my vehicles

  Daniel Lazarus
a year ago
I've been here a few times and they're great, very honest and trustworthy. Highly recommend. They will not steer you wrong or try to add on extra unneeded repairs and services.Service: TiresService: Tires

  A.j Hancock
a year ago
Took my car here after taking it to a honda dealer. They put in new spark plugs for half the price that the first place was charging. They also found an another issue that the honda place didn't find. They fit me in without an appointment even with how busy they are and fixed my car quickly. I would definitely recommend this place. Great price, great business!

  Peytanne McQuinn
3 years ago
I was considering purchasing a new car because I had lost hope in my 13 year old vehicle. There was so much wrong with it. These guys were able to fix her up and make her run like new. The prices were fair! They won us over. We trust them more than we have ever trusted a shop before. They were highly recommended by Bens Body Shop and we know they re good people too. We will be bringing our vehicles here from now on. Hands down, the best service we have ever gotten. Timely, fair, honest. Thank you, guys!! You have loyal life customers here

  Melissa Bassett
6 months ago
They are always great. The guys that work there tell me a price and stick to it.

  robert brukardt
3 years ago
Great shop. I am extremely happy I found this shop. They fixed up my wife's car and now it's running great. They were friendly, fast and affordable. I will definitely use Faison's for all of my repair needs.

  Tony Marano
4 years ago
I brought my 1992 Buick Roadmaster in there and they did a completely Great job. I bought it to two other shops in Columbus but with no results. I highly recommend my friends to give them your business. They completely fixed my issues and my car run Great. Reasonable prices and Great Customer service. Bo and Jerry did a great job. Thank youTony Marano

  Cynthia Oswalt
11 months ago
I highly recommend Faisons to anyone needing service to your vehicle! Bo gave an honest assessment of what was needed at a fair price and provided excellent service!

  MsVeganninja
5 years ago
The staff here are honest and do great work. The prices are some of the best in town. When I need to get work done that I know the dealership will over charge on I go here. It's rare to come by a car shop that you can genuinely trust.

  David Keyser
4 years ago
Great experience. I had a fuel injector go bad. They were able to get my car in on short notice. Complete the repair the same day. The final bill came in under the estimate.Definitely found where I'm going with any future needs.

  Edd Oliver
3 years ago
Bo, Will, & Jeremy are the best, friendly, knowledgeable, courteous, & respectful! Just plain good old-fashioned guys! They want to help you! They just want to take care of you! They really appreciate your business!I'm a grateful car owner because, I have great technicians to make sure my car is running well!!THANK YOU!!!

  duell collins
2 years ago
They were very professional and courteous. If they don't fix the problem the first time. Bring it back and they will charge just for the parts. But, they will make sure the vehicle gets fixed. Their word can definitely be trusted.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Engine repair, Oil changeServices: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Engine repair, Oil change

  Jeff
4 years ago
A friend of mine recommended Faison's months ago. Long story short, I noticed a sound on our camry and upon inspection, thought it was water pump. Took it to Faison's, didn't tell Jerry what I suspected. He looked at it, drew the same conclusion. They fixed it, very reasonable price, professionally done! Highly recommend them!

  Chrissy Hollis
4 months ago
Rudest people in town, save yourself from the headache and take your vehicle somewhere else.

  PuppyTLC
3 years ago
I began taking my 1999 Ford Expedition to Faison's since January of 2020, usually for tedious kinds of repairs that other shops did not want to be bothered with. Every time, Faison's has come through with timely, fairly-priced professional service and exceeded my expectations. I brought in my wife's Lexus for new tires recently and again, they came through for us with flying colors. As long as I live in the Chattahoochee Valley, this is where I'll be taking my vehicles and highly recommend them!Services: Engine repair, Wheel alignment, Brakes

  Unique Wares
4 years ago
Great place. When I first moved up here didn t know anyone or anything. Looked up this came up. Brought my truck in. Treated me like I knew them for years. Very friendly plus they work with you. This is the only place I go now to get anything done. Been here now for 3 years and anytime I have a problem with my truck. This will be the only place I go. They fix it and get it done. Very professional and there very reasonable.

  sara Serene
4 years ago
This great personable locally owned shop is rare in today's society. It's like a breath of fresh air or a blast from the past being treated like an actual person and not just a vehicle. Only downside for me is they close early on Saturday but highly respect the Sunday closure.

  Seaira Johnson
2 years ago
Great place to take your vehicle. Very professional and prices are reasonable. Had AC work done and radiator work done on my Tahoe. They are great!

  Jamie Nedderman
8 years ago
Well I'm not from this town but I was driving through with my five-month-old and my hungry, autistic five-year-old. I must've ran over something because my inflation light came on and when I pulled off, it was nearly flat. At almost 5pm on a Friday. These guys are very near the highway so I kinda limped the van along to their shop after finding it on Google. Knowing nothing of this town, I won't lie, appearances made me a bit nervous. There were no strobe lights, electronic signs, or LED TV's. No tires set up to convince you that you needed that model. But this place was a gem, and I'm so fortunate and lucky that I stumbled on it. They didn't have a tire for my van, so the owner himself drove across town to get one, in what I know was work hour traffic (because I was soon back in it). You know these guys wanted to go home for the day, but they balanced my tire and pulled it together after their posted hours. He could've charged ten times what he did, for after hours, or having to pick up a tire, or for my clear lack of knowledge and na�vet�, but he gave me a total price MUCH cheaper than the price I bought those tires for during a scheduled appointment at another place. Made it safely home with little wait time, with my two littles. While I was there I saw a couple guys stop in that clearly knew the owner/place, and I realized..... this type of place is the one, if you find it, you go there the rest of your life. It's a bummer when your car breaks down and usually a surprise expense, but these guys aren't going to rip you off - they'll do the right thing. I don't live in this town, don't know anybody there to refer personally, and unless that happens again, I'll probably never go there again, but he still did the right thing. This place is the real deal.

  Kathy Richards
4 years ago
Faison's has always been a home town advantage and blessing. All the honesty you can only hope for somewhere else with great service. Need service before the holidays this is where you go!

  Jen Harden
4 years ago
Came here after we ran over a roof rack that was stuck in the tire. They pulled and plugged it within 5 minutes and only charged a few bucks. He was super nice and it was a life saver!

  Amanda Holloway
3 years ago
Honest, trustworthy, fast!! They have worked on all three of my vehicles and I am so happy I have been able to find a mechanic I can trust.

  Mrs K
4 years ago
Great people - helped my sister and I out of a jam two years ago. Not only fixed the car, but drove us (and our kids) to a hotel in their personal vehicles.

  Eugene Kerfoot
3 years ago
I had three other mechanics work on my truck and for some reason they couldn't get it right. This team hooked my baby up! Tight and right! I'll never go anywhere else. Huuuuge recommendation for FAISONS!!!!!

  Simon Strothers
5 years ago
Took our car to firestone for an a.c. issue they stated it would be 1300. Went here for a second opinion and they replaced a relay and fix the problem for 60 dollars. Would highly recommend

  Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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