Advance Auto Parts
4.2 (139)
1201 14th St, Phenix City, AL 36867
(334) 214-0800
stores.advanceautoparts.com
Claimed
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Walter Thomas
2 weeks ago
The staff was helpful and knowledgeable. They keep a few items that the other area stores do not. Convenient to downtown. If you work on your own cars join speed perks; it saved me $5.
Chris
7 months ago
Scott and his team here are great! There's never a great time to have car problems, but Scott and his team really helped! They got me set up with the right parts and the right tools to get me back on the road fast! Soon after, I had a new alternator and battery installed. Knowledgeable staff ensure you have everything you need, things like terminal protection, a few bucks now... Lots of headache and expenses avoided later.If it's something I can fix, I come here first.
Derick Gardner
7 months ago
This Manager and his staff were phenomenal. They were very helpful and blessed me with service that was beyond measures.Tuesday night I went to multiple stores that day to get a battery for my Mercedes benz no one wanted to help but they really came through for me and my family. THANKS again
Johnny Elmore
5 months ago
Very friendly and helpful..... always good to shop with them.
Rebecca Raby
8 months ago
Scott McDonald at store 9117 was wonderful. We broke down on the way from Florida to Georgia. We almost lost a wheel and he didn t stop until he found the parts we need. Love advance auto.O Reillys auto parts has nothing on this store!! Thanks Scott
Josh Ainsworth
3 months ago
Getting to expensive. I get parts online for only half of what they charge.
Rob filimaua
8 months ago
Came in for a license plate light, truck died out needed a new battery, and the employee went above and beyond to help install my battery in this summer Georgia heat. Thanks!
Daniel Zimmer
2 years ago
Worst experience with an auto part store yet!! Will never shop advance again.Went looking for a front and rear signal lamp for my F150. First Advance shop didn't have the rear lamp so looked in computer and sent me to another Advance 10 miles away which see assured me had what I was looking for. Next Advance spent 10 minutes looking for the rear lamp but DIDN'T have it in stock. Waited 10 minutes for clerk to call first Advance because her computer said the original Advance had 18 rear lamps in stock. Turns out original Advance did have the correct parts but couldn't find them ending up in this wild goose chase.Next Went to an auto zone a couple blocks away. In and out in less than 5 minutes with correct parts hassle free. The moral of this epic is to NOT shop Advance Auto parts.
Monic James
a month ago
Ok a littlePricey
Mike Schneider
10 months ago
The best used to be a auto zone customer had a bad experience at auto zone involving my wife's treatment now I'm a loyal advance auto parts customer
Laura
4 years ago
Poor customer service-had a battery under warranty that didnt start. The employee tested it and said it was good. We knew the batter was good because we went to auto zone and walmart before learning it was purchased less than 2 years ago from advance auto parts. We had to jump the car twice to get it to advance. The employee said the battery was too corroded to start. I asked since it was under warranty would they replace it anyway. He said no because the battery is good and then tried to sell me items to clean the corrosion off. Disappointed in my experience here. Get your battery from a more customer service oriented store.
Juri Santacatterina
3 years ago
The store can provide top quality items for every car and truck in a timely and courteous manner; but on some items such as full synthetic oils prices are very high.
Charles Davis
5 years ago
Great staff, if for any reason you can't find the part you're looking for they will make sure that it gets ordered for you. Handicap accessible. Great service and family friendly.
Rydizzle Lewthervan
2 years ago
Always the best place with the best deals! I've yet to find a place to beat them out
Caleb Idland
5 years ago
Really good experience as employees were friendly and it wasn't too busy.
Hester Adamson
a year ago
I actually got someone to pay attention to me for once
Ollie Thompson
2 years ago
Good place to shop very helpful people I give it 5 stars
Will Segraves
3 years ago
These guys actually came out and let me use a 15mm wrench to take a chain off of a bike and didn't even charge. 5 stars then.
sara Serene
6 years ago
Clean store and we always get great service from the knowledgeable staff at this location.
Sharnamekia Col�n
5 years ago
Very reasonable price at this location, I say that because all Auto Zone process aren't the same!
Helen Lalley
5 years ago
Very nice customer service. They installed my new battery and were very curtious.
Michael Heinen
3 years ago
Friendly and helpful staff every time I goe in
On Site Electrician Scott
3 years ago
Worst place to buy anything... 10 bucks for one quart of oil... same oil at dollar general for 4 dollars
Krista Gust
5 years ago
I go out of my way to go to this store. Excellent customer service
Victor Olan
a year ago
Found what I needed auper friendly staff
Bruce Anderson
6 years ago
Stopped in to purchase a radiator cap. Dean, the manager was very nice and had great customer service.
Jeff Mills
4 years ago
Havent been in this store for 20 yrs. They hire people who know very little about computers and even less about cars
Sarah Skelton
5 years ago
They had the part we need they were very friendly I would go back
Jaya Shelton
3 years ago
Every time I go here they make sure I m taken care of! I will be making this my permanent parts go to place!!!
Patrick H
5 years ago
Locked their doors an hour and a half early and refused to give me my parts until the morning