Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Claire Jaggers
2 months ago
I can't decide if I think this shop is incompetent or if they are just plain old crooks. They had two of our vehicles for a solid 3 months. We paid them $6,000, and neither of them was properly fixed when we finally got them back. He replaced some seals on my daughter's Corvette engine on two separate occasions and told her that was all it needed, but when she picked it up, he told her it needed an engine. I'm no expert, but I can't understand why you would charge someone $2000 to replace seals on an engine that is no good. The other car was a Mustang that had the transmission go out. THe estimated total of $3300 turned into $4000, and when we got it back it wasn't shifting properly and he couldn't figure out why. He literally told my son he should trade it in after we paid him all that money to fix it! I have never been so disappointed in a business in my entire life. And furthermore, if you look on Google you'll see multiple listings for him, which is why I didn't see all these absolutely horrendous reviews to begin with. So if you are posting a review, please post it under all of his listings, as well as YELP and Facebook. If you are reading the reviews, please check all of those places. I hope someone else can learn from my mistake and go elsewhere.
michael warr
3 weeks ago
Customer Beware!!! Pinky's in Ozark are a bunch of CROOKS!!!? Went In for a new engine (which they did fix) and wound up with a hood that wouldn't open, bottom engine shield was hanging off,air compressor not working (it worked the day it was brought in )and when I tested the cylinder for clutch they took out it was working properly),and they charged me for replacing something that they didn't put in properly when replacing engine.
Erin McCall
3 months ago
Mike Is EXTREMELY rude and nasty; does not hold him self accountable for anything dealing with his shop. Wouldn't use these people if they were the last service in ozark . 8 hrs to get a tire installed onto a rim , amongst a plethora of other issues.Would NOT recommend.
Susan allen
5 months ago
Horrid people. Except Melissa. Brought my car in for transmission. Receptionist gave me a different diagnosis every time I called. Finally, spoke with mechanic who told me it was the transmission. It took months to get my car because after they fixed it, I picked it up and the transmission quit working within a block of their garage and to get towed back for another wait. Then whole new issue...
Bobby Boss
4 months ago
This company is rude.they lie.and had me wait 5 hours for service then they canceled. Lied to me all day about where they were coming from. Lied about when they would be here..now it going on 5pm. It's getting dark and cold and I'm on the side of the road looking for other companies that can help me..DONT EVER USE THIS COMPANY..
Stacie Dixon
6 months ago
Just wow, how can you be contracted by AAA if you don't have equipment to change a tire on a travel trailer. Big disappointment and since I work for AAA I'll be sure to let your AAA liaison now you get calls then call member and say driver will call, then call back and say sorry I don't have a jack for that. If could be 0 star it would be. Just needed a regular jack to get it 6 more inches up to change it. Blow out tire was off already just need alittle assistance to get 6 inches higher.
Caleb Thomas
8 months ago
I would give a negative star review but Google won't let me. My truck was in there for over 4 months waiting for them to order a timing cover. I called them over almost two months ago and they told me the timing cover is on the way. My girlfriend called today and simply asked for a tracking number. The owner of Pinky's the lovely Mike got attitude all because she asked for the tracking number. So I call him and before I can even finish my sentence Mike was cursing and raising his voice. I was calm until he told me how to learn to control my woman. So Mike if you read this it's no longer the 1940s women aren't property.
Laquez
a month ago
Terrible service tire almost came off my vehicle after I had small service done
Markanthony Ramsey
9 months ago
Pinky's was fast reliable and they're guy Bryson was friendly fast and professional! I'll be requesting AAA sends any of my business out to them!Service: Fuel deliveryService: Fuel delivery
Roman Playing Around
2 years ago
It was the absolute WORST business I ve ever had the misfortune of using, what started as seemingly a simple tow ended up with my own car crashed into the front of my home! It took another wrecker to pull the one towing my car out of my yard!!! He would NOT provide rental pay that I was entitled to,needless to say if you want positive professional results PLEASE don t call PINKYS!
Morgan Allgood
2 years ago
My motorcycle broke down so we called our insurance company, Geico, at 1:01pm. Geico calls Pinkys for the tow. Pinkys calls me right after the Geico call at 1:13pm to confirm the price with me & says it'll be an hour wait. Cool. I find a tree to sit under on the side of the road and wait for an hour & a half in the Alabama summer heat. 2:30pm and still now tow truck in sight. Call Pinkys at 2:32pm and the woman says the driver had to stop for fuel, she was just on the phone with him 30 mins ago so he should be there any minute. 3:01pm the driver finally shows up. Says he just got the call 20 minutes ago to come get us - an hour and a half after our initial call. And get this - the office lady at Pinky didn't read the vehicle details and thought I had a Honda Civic. The tow truck doesn't have any kind of straps--only chains-- so he can't tow my bike! Great! I am literally on the side of the road as I write this, going on 3 hours in the sun & heat. Do not recommend.
Todd Groomes
3 years ago
Told me it would be an hour wait. An hour later I had to call them because they hadn t showed. Dispatcher gives me a lame excuse and says it ll be another 30-45 minutes. I bet if I woulda called and said I had a car for them to repo they woulda hurried over here. I wouldn t recommend this company to my worst enemy. And this is the second time I ve had this issue with them. Never again
timothy kirk
a year ago
Do not recommend. Insurance matched us and after an hour and a half wait we had to call only to find out they couldn t tow us. Unprofessional service
Chance Mauldin
a year ago
Horrible service, waited on the side of the road for 2 and a half hours, driver's aren't very nice. Had to cancel the service because I had to call a family member whom got to my location within 20 minutes and didnt have to pay an arm and a leg like Pinky's wanted to charge. Will never use this company again. The dispatcher was rude and had a rude tone of voice when I requested to cancel the service
King Cali
11 months ago
Bought a F150 1984 from them very nice helpful folks wealth of knowledge on automotive and diesel engines amazing shop
Bryan
2 years ago
If I could give a 0 star I would. Said it d be an hour wait time. Waited for over 3 hours in the 100 degree heat and still no call or show. Never do business with them and I ll post on every site that I can.
Coy Turney
3 years ago
They are the worst company ever. They towed my equipment and charging me 14,000 dollars for two weeks and then wouldn't let me get my equipment out one at a time, oh also I had to hire a lawyer to keep then from auctioning my equipment off
Stephanie Jones
11 months ago
The worst company ever they all crack heads do not use them u will regret it I promise they all stick up for each other.
Mike Smith
10 months ago
Work was completed very quickly once the long block was delivered.
FERNANDO MAYBIN
3 years ago
I wouldn't recommend to tow a bicycle. 6 hour late & still didn't get the vehicle, & didn't call & let me know. Bad business. PINKY'S TOWING
Debbie Fitzgerald
7 months ago
Very courteous driver. Arrived on schedule.
Megan Williams
3 years ago
owners wife did not have a pleasant attitude with me while consulting about a mutual client.
RJ P (Communismisbad88)
a year ago
Pricey but did exactly what I needed.
Linda Keel
4 years ago
Good service. On time. Was very helpful.
Jody Davis
2 months ago
Great place
Mr. C
a year ago
Fast & Professional Service.