O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Keiss
11 months ago
This is definitely a local place it's a place to buy anything if you've got time to talk to people and wait on people that you can find anything that you need to find it's corporate but it's also kind of a personal experience in my view the people are very friendly just quiet it's hard to describe I guess they're just patiently waiting for you to say something that they understand or waiting for me to say something that makes sense when trying to describe what I need

  Douglas W Smith
a year ago
The crew there went above and beyond to help me with one problem that turned into multiple issues. Took a couple hours but thanks to them it got done. I usually buy my stuff at AutoZone but after the treatment I got from them today Im not sure I'll be back until their attitude changes. I'm sure they deal with their fair share of a**holes but that don't mean take it out on everyone. Not everyone is that way. Keep up the awesome job O'Reilly's.

  K G
a year ago
Cody is amazing! He replaced two of my headlamp bulbs for me that stopped working when I was driving from Florida to Memphis. Thank you O Reillys! You re a lifesaver.

  John Gammon
a year ago
First of all, it is always a pleasure to interact with the knowledgeable employees of the O'Reilly staff. They know how to assess some of the most difficult descriptions of vehicle challenges which exist.We are at this particular establishment in Moulton, AL, in need of a replacement windshield wiper on our 2011 Mini Cooper. It is late and I am weary of driving and travelling. The gentlemen behind the counter look into the crystal rectangle of knotraveling. computer terminals) and begin to tell me what I will require to fulfill my inquiry for a new windshield wiper. Bosch, RainX and another brand I had not recognized were out on display. I selected the sizes required and purchased them.I went outside to remove the old wiper and put the new wiper on the vehicle. Once I removed the old wiper, I removed the new wiper from the package to put it on the wiper arm. But it did not fit. And the adapter items did not fit either. The wipers I just purchased did not fit the arm to function as a windshield wiper blade ought.I retreated back into the store from the rain and showed this issue to the staff members. One of the young men went outside to look at the "arm" and came back in telling the other individual, "Well, that won't work." But this satisfied neither of them. "The computer says it should work"--so it must work, logically, in some manner. In the rain at the vehicle and inside at the counter, the staff members tried all of the pieces in combination to get the new wiper on the arm. No avail.In the meantime, the staff member minding the store was searching on Amazon a solution for me because their parts did not satisfy our need at this time. One of these two staff members were going to resolve this issue to the satisfaction of the customer.We finally reversed the original wiper to resolve the blade moving issue. I left this sleuthing pair of O'Reilly staff members with a returned purchase, an ASIN for a pair of wipers which will fit my vehicle, and an apology for not being able to completely resolve the issue. What they did not realize was that they had exceeded my expectations of service and assistance. I was satisfied that they and I were able to resolve the issue without over purchasing and being "stuck" with any product that don't work for me.Thank you O'Reilly, Moulton, AL, staff for helping this weary traveller get from point A in Jackson, AL, safely to our home with gracious and polite service. You really do SHINE in the rain. P.S. It was raining pretty heavily for that hour and nobody complained. I will continue to be doing business with O'Reilly Auto Parts. I am always pleased to go into one of their stores. Thanks, folks.

  Jack Scott
a year ago
Great experience, great employees, sold me more than I asked for, glad they did, I would have had to gone back if they hadn't. They knew what I needed and hadn't even seen my truck.

  Eric Pitt
7 months ago
Great folks they are excellent costumer care services

  Shane Elkabetz
7 months ago
Greeted, and helped promply. Had my vehicle parts in stock.

  Julie Pitts
5 years ago
Always have what we need in stock. This had become an issue at other part stores. The staff here know my husband and respect him for the knowledge he has and also help him in ways to cut costs and use products that will determine if the next step is needed.

  Beth McClimans
3 years ago
Everything I needed was in stock. I didn't have to wait too long to complete my purchase. The employees were friendly and helpful but not pushy. Good experience overall.

  Sara H
2 years ago
Great customer service! Mr. Steve was a great help to me and my kiddos today telling me how to put Big Chill R-134a refrigerant in my KIA.

  reedera4
3 years ago
These guys are great. I had to have a battery replaced and it took them a while to get my old battery out. They were very patient and eventually got my battery out and replaced it with a new one .

  Mandolina Newman
2 years ago
Was all the employees in Moulton Alabama trained to stay behind the counter? Would not help find any items I needed. My funds can be spent elsewhere.

  Rodney Alexander
a year ago
Great crew, great prices the only complaint I have is the wait, but that's a good thing

  oh yeah Allen
2 years ago
We were stuck on side of road and these guys helped us get back on our way. Had a bearing issue on a trailer that we were carrying our pontoon on. You guys rock, thank you so much.

  M.K. McGuire
6 years ago
My son stopped at AutoZone Moulton, called me with a mechanical issue. I told him to go in for information, he called me back and they told they'd not a clue about a flasher relay. Seriously! I sent him to Orielly and the lady there got him in and out and offered to help fix it as well. O'Reilly has always came through for me.

  David Bucklew
4 years ago
Well, new battery from O'Reilly's auto parts. It was still under warranty till the end of January!! Full replacement with NO CHARGE, thanks O'Reilly's

  LeRoy Hagerman
4 years ago
My experiences with these Parts Counter people always left me feeling I was helped by my best friends. I am traveling from out of State.

  Desley Smith
2 years ago
Needed a tool to get my oil filter changed that was a sure way to know that they don't want a DIY customer

  Barry Johnson
2 weeks ago
Much better today, friendly and helpful

  D Rickard
6 years ago
Friendly and knowledgeable staff... Willing to go the extra mile to find the right part.

  Stanley Smith
2 years ago
Good people. Helpful if they don't have it,they can get it fast.

  Sandy Jones
3 years ago
Great place to get your auto parts accessories local convenient good service good service

  ussery crisler
2 years ago
Some of the help could be nicer to an old man but most are pretty helpful.

  Michael Parker
a year ago
Great help on finding the parts I needed.

  christopher odell
5 years ago
Great place but look at part before leaving not always like what u think

  Jamie Contreras
5 years ago
Shop here all the time !! We own a dealership great place friend workers very helpful

  Ricky Crawford
4 years ago
Friendly service they have just the parts I needed

  Travis Chambers
5 years ago
Great store with competetive pricing. Would rather shop here than Autozone.

  J 396
5 years ago
Good place for. car truck parts service decent people are friendly

  Gun Wench
4 years ago
Every time I'm in the guys are very courteous and helpful.