Gipson's Tire Pros

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenneth Smith
2 weeks ago
A friend had suggested I see Maria Shaw. Fortunately she was working when I went in. I was pressed for time and she had to go pick the tire up, then got me in and out fast. She is friendly and helpful and knows her stuff. I wish every business had staff like this.

  Medridget Smith
3 months ago
I have been using Gipson's for years. While I did encounter an issue during my recent visit, I chose not to say anything because I figured it was due to the busy holidays. For the 1st time ever, a representative called me for a survey. Once I told the rep about my issue, another rep called on the next day to rectify the problem and the situation was made right. I am very pleased with the manager and others encountered. They were very professional & very accommodating. The manager made sure that I was aware of issues encountered with each vehicle and how the warranties worked to help me make informed decisions.

  Le'Tara Martinear
5 months ago
Maria was such a blessing! I was stranded in Montgomery , about 85 miles away from home. Maria helped me in so many ways . From her knowledge and expertise, to her friendliness and respect she shows for each and every customer. I will definitely bring my vehicles back.Great experience!

  Kennedy Grace Chambers
4 weeks ago
Had the best experience! The employees and management are truly one of a kind and they helped me get my car fixed and ready to go in no time! Best tire shop in Montgomery!

  Lorenzo Thomas
2 months ago
Went for a oil change and tire balance left with oil filter housing leaking (Vehicle was never leaking). Staff denied any wrong doing. Took vehicle to dealership expert mechanic has seen this issue time and time again, previous mechanic damaged housing by applying to much pressure. Now I am out of another 1000 dollars. will not be returning.

  Cody Hollingsworth
9 months ago
10/10!! Drove away with a brand new tire & fresh oil change, every aspect was smooth, efficient, and topped with over the top professionalism! My experience at Gibson s Tire Shop (Madison Ave), spearheaded by Manager James and his crew, was nothing short of exceptional. It was a swift tire replacement & oil change service that I had done during my visit - I can confidently say that I have found my go-to tire shop for any future automotive needs! Highly recommend if you re seeking outstanding service & support.Services: Tires, Oil change

  Tim Cannon
6 months ago
Highly recommended with excellent customer service. They were able to get me in and out quickly even though they were very busy. I was out of town and came across an unusual issue with my front brakes. Best of all was how concerned they were about the safety of the vehicle. Super reasonable and fair prices. If I ever need car service in Montgomery, Gibson s Tire Pros will be the first place I call.

  David Staines
a year ago
We were tourists in the middle of a long journey, traveling through the area, when we developed a slow leak in one tire. Located right in downtown Montgomery near the tourist sites, Gipson s had nice curb appeal so we wheeled right in. Are we ever glad we did! Colin the manager welcomed us warmly and quickly understood our situation. He made us feel confident and that our car would be safe. His pricing to plug a hole was very reasonable. Colin let us keep our car there, and we walked to the tourist sites. Colin gave us restaurant recommendations and tourist advice. Colin kept in touch by cellphone and the tire was repaired quickly, without a problem. Colin and Gipson s are great and their business reflects well on our impression of Montgomery as a tourist destination. As we departed, Colin continued to be interested in our travels and gave more helpful advice.Service: Tires

  Todd Rotenberry
4 months ago
The customer service aspect was not lost to the young lady answering the phone that morning. She was awesome! She found my tires, made sure the size was correct and I spent minimal time to get the job done! Thanks again for all your help and professionalism!!

  Christy deGraffenried
2 months ago
The staff at Gipson s downtown always do such a fantastic job. They had my car ready quickly and were extremely helpful. This is the place to go for tires in the river region.

  katrina Beverly
4 months ago
Everyone at Gibson's tire was great. I did have to bring it back because the alignment was still off and one tire was bumping a little. I got it back and drove it last night on the interstate and the tire is still bumping. So I am going to have to call them back and let them know.

  Ivy Wright
4 months ago
i have a really lowered car and they worked with me trying to get it on the lift just so i can get my alignment. super cooperative and helpful as this was the only place around that was willing to align my car (you will need some wood) will be coming back.

  Wisda Wright
4 months ago
Maria just helped service me after I came in complaining about my splash shield being broken. She was very courteous and professional. She got me in within 10 minutes and back out. Thank God for people like her whom understands the value of good customer service. There was 2 guys behind the desk who was polite and helpful as well. I am grateful to this particular location because the one in Millbrook takes a lifetime to service everything . Thank you all

  Michael Britt Powell
4 months ago
My car was having transmission problems. I'm somewhat of a DIY guy, but transmissions are way over my head, so I definitely wanted to leave it to the professionals (I chose Gipsons because they accept the synchrony car care credit card). I brought the car in and explained the issues and diagnostic codes, and the guy immediately told me "If it involves opening up the transmission, we're not gonna repair it, we'll just replace it". He then explained that this would cost me "between $3,000 and $6,000".As off-putting as this was, I still needed my car to be operable, so I left it with them. A few hours later, the same guy calls me and says that they are refusing to work on it, because of previous DIY repairs.I have maintained that vehicle meticulously, and have kept it running for many years all on my own, but this guy literally turned down thousands of dollars, left me stranded and then shamed me for it. If you need anything major (or just want to be treated halfway decent) do. not. go. here.

  Jennifer Owes
5 months ago
Honest and fair!!! After being told by the local Lexus dealership that I needed to replace a broken pressure sensor I took it to Gipson's Tire Pros to have it replaced. Lexus quoted me more than double the price that Gipson's was going to do the job. Turns out the sensor was not broken. They saved me a lot of money and time. They have definitely earned a new loyal customer!

  Jennifer Andrews
5 months ago
Gipson's Tire Pros were very professional. The staff made sure that I was aware of what was going on with my vehicle. They also answered all of my questions pertaining to my automobile. There is no other place than Gibson's Tires when you get awesome service.Services: Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Wheel alignmentServices: Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Wheel alignment

  Raymond Thompkins
4 months ago
I dropped my car off for a tune-up and they inspected my vehicle to find an oil leak with pictures to show the problems. They communicated the issues to me in a timely manner and the price was reasonable.

  John Jones
a year ago
I dropped my car off at 8:30 as stated, I have never seen so many cars waiting To be serviced. Iwas told me it would be in by 2:00. At 4:00 I called and was told she was ready and waiting on me. Gipson has serviced my car since the factory warranty expired. Always done pretty good. Only have to ask about TPMS reset.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  gary essary
11 months ago
Brought the truck in for a slow leak River found the nail and did a quick patch. In and out. Making appointment to get the brake pads and rotator is changed Thanks for the great service!!!!!Service: TiresService: Tires

  Zachary Smith
4 months ago
Great customer service and good work for your money. Will say I ve had a couple problems arise but Maria at the front desk has always taken care of me and my concerns promptly!

  charlene finkelstein
7 months ago
Excellent and fast service. I had a tire with a nail in it that was slowly leaking air. I was referred to Gipson's and told they were good. They were absolutely right. They were fast and very reasonably priced. I highly recommend Gipson's!

  tushie smith
7 months ago
Beautiful young lady at the front desk. Awesome customer service, explained everything to me in details what was going on with my car. May God bless you and your family. Continue giving great customer service. I will definitely bring my car back there.Service: Vehicle InspectionService: Vehicle Inspection

  NADRIA KNIGHT
11 months ago
When I walked into to Gipson s I was immediately greeted and asked what I was needing today. The gentlemen at the front desk were very professional and catered to every customer s needs. They were very busy, but never let that overwhelm them one bit. The business was ran like a well oiled machine for sure. That was my first visit to Gipson s and will not be my last. I appreciated everything from begin to end. I referred to them by my mom and they services all vehicles for my job as well and I was impressed with my services thus far. I would definitely recommend them to anybody. Awesome job!Service: Oil change

  Quentin Brantley
2 weeks ago
A little upset about how much I would had to spent out to get my vehicle straight; over $3100 that I don't have but they showed me everything that needs to be worked on with the upmost respect!

  Tonja Jones
4 months ago
Very friendly real nice I love it anytime I have any problem with my car I go to Gipson's tire service

  Raymond Williams
a month ago
The best service anywhere recommend everyone to the greatest service ever the best and nice place and professional people's staff I ever known

  Neal Antoinio
a month ago
They know exactly what they are doing and are very affordable.......no hassle what so ever...they are clear and honest on what you need

  Bridgette Hatley
2 months ago
I was treated like a Queen, so was my truck!!! I will be going here from now on!!! Thank ya'll for the Great service!!!

  Linda Langston
5 months ago
Couldn't believe how quickly they got me in! And the invoice was very reasonable. Friendly, courteous, professional... 10/10.

  D Benson
9 months ago
I pulled in to have air put in my back passenger tire. I was greeted with a friendly smile by Maria who quickly got help for my issue. Tyrone who check the pressure in not only the tire in question, he checked all four tires. The tire that was low had a screw in it which he told me if I had time he could fix it. Of course I was more than happy to let him make the repairs. He told me to have the front desk take my information which is when I was greeted by the manager, Collin Knight who again had a very helpful and professional persona. He made sure my needs were met and for that, I m more than grateful. Thanks again Gibson Tire Pros!!!Service: Tires