Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  S.J. Howard (Sandalena)
2 weeks ago
My husband took my car to get an oil change, but he brought his own filter that was superior to Walmart's. We've done this at other Walmarts over the years, without issue.Anyway, the techs were angry and my husband had to get the manager involved, who made them do it.Fast forward a month later, I ordered tires and they shipped to that Walmart for us to have them installed. They were put on right before I went on a long trip. I got to my hotel and my tire lights came on. I have road hazard warranty so I took it to a Walmart up where I am staying.The techs told me that they found beads and it looked like both front tires were a bad batch job. They had to fix it and put new stems on my new tires. They said whoever did them put old ones on. So, my question is : WHY? It seems deliberate to me and seriously considering talking to an advisor about this. I think it was on purpose and if I find it that that is the case, I'm going to deal with it accordingly.

  C Monkey
5 months ago
Honestly the best walmart automotive department in mobile. They're always polite and very honest! I've been bringing my car here for years...and occasionally to other walmarts due to emergencies...the dauphin street one is the best by far!

  nia booth
9 months ago
Do not go here. I would give 0 stars if I could. I ve been getting oil changes at Take 5 since 2016. This is the WORST one. Had me sitting in the bay for over an hour only to tell me they ran out of my filter. Okay fine, I ll come back in a few days. Come back today, I sat and waited for an hour and a half (no one in front of me. Just sitting in the bay). No explanation, no apology for the wait, just lack luster demeanor to go with my oil change. I will not be returning. Go to Walmart or somewhere elseService: Oil change

  Lashonda Smith
a year ago
This is saddest Walmart I ever seen!!! I bought a battery from them not even two months ago and it went bad. Now I m here trying to get a replacement and the don t have the same battery so they gave me back the battery they told me is bad and told me to go elsewhere! Why you give someone back a faulty battery that I got from your store? Last time this happened they gave me another battery that fit!! The employee kept saying how much she wanted to go home and even on the phone!! They want to close store because people are stealing from them! They re stealing from us!!!!Service: Auto battery replacement

  timothy Presswood
9 months ago
Complete incompetence at every level. Was forced to go elsewhere after being told I would need to go to an auto parts store to get what they needed to do the job. Decided not to go back. Best decision ever.

  Jimmy Handle
11 months ago
Went to get a tired patched because it had a nail in the tire & the girl had the worst attitude ever. Walmart should train employees on having better customer service. Being so blunt & rude & nasty to customers is just horrible. I just went somewhere else.

  Lotus Buccola
2 years ago
While I can understand short Staffan and not having enough qualified people. But the 3 hour wait for a tire change (off vehicle) and the lack of correct paperwork was a bit more than expected. Thanks to a fantastic mechanic who did do his best, saved the review back to a 3 star.

  JW B
11 months ago
The experience was excellent. The person who handled my car was polite, knowledgeable, and careful! I'll definitely go back!

  PCM
2 years ago
Had a question about batteries. They had pieces for me to fix it with but they only install. Good people in the repair area, hard to find a counter person. Good price. Did not take to long to get it paid for and out the door. I used the entrance in the auto area.

  Jasmine Price
a year ago
I had my service taken care of at a different Walmart but I just wanted to say that Isaiah provided me with excellent customer service. He went above and beyond to help me find what I needed at a different location. Made my day a lot easier! :)

  Andrea Bailey
4 years ago
What an unexpected surprise!!! My husband and I came to town for business when our college aged son notified us he d had a blow out the night before. It was nearly impossible to get a last minute dealership appointment that could be done quickly and affordably and I normally shy away from Walmart service Centers due to a previous bad experience at a different location. Boy was I wrong!!! This location quite often gets a bum wrap among locals but the service department staff was courteous, friendly and helpful and most importantly fast and affordable. Kudos to you guys for a job well done!!!

  Ultreya
3 years ago
Told me it would take ONE TO TWO hours to replace simple essential accessory for me that I cannot do on my own. They were helping other people that came after me, like friends of people who work there maybe. I had to leave after about an hour and a half. They had come over to say I was next, as soon as a car pulled out, but gave them another 15 minutes after it did, and they didn't help me. Was told they were shorthanded.

  Stacey Westry
5 years ago
Lisa was very helpful. We were in need of a battery for our Jeep. My sister who lives in Kansas City, Mo was paying for this battery. Unfortunately we were told to pay for it online which means we have to wait until tomorrow. Since I had my battery w me Lisa kept my battery so that I wouldn't have to walk back w it. True customer service, she tried to help me find a way so that I could have the battery tonight but it just couldn't happen. My only complaint is that there needs to be a way for people in my situation, so that the folks helping us can pay for the item or items we need and us get products the same day!!

  Carlisha
11 months ago
They only had about 3 people actually working doing the laboe and the wait time was very long. I was there for about 4 hours

  Jessica Bienek- Alaniz
5 years ago
3 weeks ago my family and I were on our way from Texas to Florida and our tires started mess up my car was shaking bad I had a big knot on my tire we barley made it to Wal-Mart and I was in complete panic I had been driving for 8 hours or so and still had another 8 to go .. I pulled in and explained and all the guys there jumped on my car looking at each tire and fixed it and even helped me realize my tires had warranty and it wasn't gonna cost me nearly what I thought .. I just want to thank y'all again y'all were truly life savers that day.. There is no telling what would of happened if that tire would of blown going 85mph

  Bama Angel
a year ago
They lie cheat and steal your money when you buy a tire and get warranty they will come up with every excuse in the book so you will have to buy a new tire WILL NEVER RECOMMEND THEM TO ANYONE AND THEIR TIRE STAFF IS SO RUDE TO YOU TOONEVER BUY ANY AUTOMOTIVE SERVICE FROM WALMART THEY WILL LIE CHEAT N STEAL YOUR MONEYService: TiresService: Tires

  Theresa Boykin
8 years ago
This is the worst customer service experience I have ever encountered. Don't tell your customer it will be a 45 min wait and then leave them stranded in your filthy, uncomfortable waiting area for more than 3 hrs. with the TV stuck on infomercials. Walmart is the armpit of our society! My shadow will never darken the threshold of another Walmart! Awful, terrible...

  Erica PR3SSHA Squire
a year ago
Got an oil change, tires rotated, and balanced. Their everyday prices for these services are phenomenal.

  Cynthia Nelms
2 years ago
Ordered set of tires but they didn't arrive as expected. Tried to call several times but when the phone was answered the person did not know anything about the order or couldn't get any info on when they would arrive. Not worth the few dollars I might have saved.

  Charles Johnson
4 years ago
Only reason why I gave 2 stars is because of one employee (Tre) , everyone else was soooooo withdrawn and inconsiderate. Won't go back, or give any kind of good reference.

  Harvey Mellard
2 years ago
Just bought a set of tires for my second car for super cheap. Even though the price was really low, the tires handle better than the more expensive set that came with my car.

  Matzineyah Kelly
7 years ago
I did not even want to give a star but had to in order to give review! I literally jus got off the phone an the man was rude beyond belief! I couldn't even ask my question or have it answered properly.

  Nicie Brookins
a year ago
My daughter waited for one and half hour only to be told that they couldn't do what was requested.

  Rex Smith
2 years ago
This place never answers the phone I called multiple Walmart auto service centers and could not get anyone on the phone it's another reason I don't like Walmart

  jason christian
a year ago
They would be more useful if they ever answer the phone.Service: Auto battery replacementService: Auto battery replacement

  XD Clizzy
3 years ago
Apparently you can't buy tires at 4:36 on a Thursday afternoon. Cashier(s) said you're outta luck today sonny.

  Latonya Safdar
7 months ago
Great oil change service

  Timothy G
4 years ago
Tires are reasonably priced, and they oil change and tire change out were done quickly.

  Ted Donaldson
2 years ago
Great job..blew a tire in and out in 50 minutes back in the road

  Jon Costa
2 years ago
Service isn t good but prices are great.