Tameron Nissan Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerry Coaker
5 months ago
Kirk was johnnie other spot on getting my info and getting my 350Z in for alignment. Great job on Tech's part, drives like a dream.

  Sonia G.
7 months ago
I've scheduled my last 3 oil changes here. Everything went smoothly each time. Shortest wait time was 1 hour, longest was 2.5 hours. I've never had anything approved without my consent, though that could just be my luck. They also have great accommodations that makes for a comfortable wait.

  scott reese
4 years ago
Usually a nice place but I happened to SCHEDULE an oil change on customer appreciation day! Not happy having a set appointment and still had to wait 3 hours because of walk-ins! Need 2 have a priority list! Also was told my car was in tip top shape but the trip before they recommended nearly $3000 worth of repairs! I haven't had any repairs done so it probably should have exceeded the previous quote! Leaking oil a little, lower steering control arms were shot, windshield has multiple chips and large cracks, but they don't do windshields yet estimated a replacement at $900! There were oil hand prints around the door handles, hood and a couple other places, a couple of new fairly large scratches. But it was tip top! Even my slow leaking tire, which has a little less tread than the rest, had apparently miraculously gained rubber to match the other 3! I understand they were busy, tired and ready to go home but I'd just assume not have a multi point inspection if they're just putting on paper what looked good! Now, were those things before really true or just trying to drum up more business!?! P. S. I mentioned what several of my photos were under them but pressed back button by mistake so all that's apparently gone! Not doing it again. They're pretty self explanatory!! Look for scratches and oil!

  Rachel Rentschler
7 months ago
This place is a complete shame in the service center. They charged us almost $600 to DIAGNOSE our truck claiming they got "pre-approval" for the price prior to diagnosing, which would never have been approved by us. No person in their right mind would pay that amount of money to diagnose a truck that is 12 years old. They were out for a dollar and they got it because we wouldn't have been able to get our truck back without paying. I will never use or recommend this place to anyone unless they just want to have dishonest service and their money taken.Service: Vehicle Inspection

  Draunetta Todd
2 months ago
ERIC IS MY SERVICE PROVIDER, HE IS HELPFUL, KIND,AND HE EXPLAINES THE FINDINGS AND WHAT I NEED TO TAKE CARE OF THE PROBLEM.

  Teila Johnson
a year ago
I have been a Nissan customer for over a decade. I went in for an oil change, tire rotation, mentioned my tire pressure light was on, and my air conditioner was not getting cold. My appointment was scheduled for 8/19 at 4:00 p.m. At 5:55 p.m. I received my Multi-Point Inspection all of the items inspected were green, needing no service.However, Brian informed me that my tire pressure was low due to a nail the technician found in the "sidewall" and the tire was not repairable. I was told I would have to purchase a new tire (unfortunately my tires are not even 2 years old). I purchased the tire, and my car was ready. Brian stated that there were no technicians available to diagnose my air conditioner. So I got in my hot car with my new tire and went home.Four days (8/23) later my tire pressure light was on again. This time, the light indicated another tire was low. I took my car back to Nissan on 8/27. I explained to Katie that my tires are fairly new and that I just replaced a tire a few days ago. My concern was could the technician inadvertently put the "bad" tire back on my car when he rotated the tires? She said they marked the "bad" tires (but I also feel like mistakes can be made when technicians are at the end of their shifts and ready to go home). To make a long story short, Katie told me that two different technicians looked at my tire and couldn't find anything wrong with it. They put air in my tire, and I was told I may have to purchase another tire if I keep having tire pressure issues. Three days later, tire pressure light was on again, this time I didn't even bother taking it back to Nissan of Mobile. I took my car to another Nissan Service Center and within 10 minutes they found the issue!! They pulled a nail out, fixed my tire and washed my car!Everyone should be treated with the same level of care and concern. It's so unfortunate that at Nissan of Mobile the quality of service and care has declined over the years.Services: Auto tire replacement, Oil change

  Believer InChrist
4 years ago
The moment I arrived I was greeted and treated like i was the only customer that mattered. I picked out the vehicle i wanted. These guys made it work. I had a firm monthly price in my budget and they actually came in under that price. Appreciate the quick action, i pulled up at 4pm and was driving away in my awesome new vehicle by 6pm.

  Paige R
3 years ago
I went to Nissan of Mobile to weigh my options of the possibility of getting a new car rather than another used vehicle. I was greeted by Colton who listed to what i was interested in and paid close attentions to details of my life to help me look at the perfect Vehicle. He showed me a 2020 Nissan Sentra, and he REALLY sold me this vehicle. he did not let any details go without being pointed out or un explained. He made sure that i knew this vehicle would keep me and my family safe. The team worked with me and my fianc� and all of our options. I left from Nissan with a car that only had TEN miles on it. All thanks to Colton. I could NOT recommend him or nissan more. Thank you all so much

  Paige Woodyard
3 years ago
The guy at the service and parts desk was extremely rude and sarcastic when asked a question about the transmission fluid I was purchasing. He didnt have a name tag for me to list his name or I would. Ill definitely ask for someone else when I go back!

  Garrett Shariat
3 years ago
Service was pretty good. Two things to improve on was wait time was almost two hours and complementary car wash would have been nice with most dealerships offering that with service.

  William Wiggins
3 years ago
Few dealerships do the right thing when it comes to helping customers that have already purchased a vehicle. I bought a truck and a day after it started showing signs of needing a new IWE check valve. I called and they referred me to Ford next door and put the entire bill for the repair on their account... they did not have to do that, but did because they truly take care of their customers. Keosha and Stephanie are awesome. I will be back and I will be referring colleagues to this dealership.

  Brad Roy
2 years ago
The place where they know your name! Great crew who have been around for years. Special thanks to Eric, Brian, and Terry.Services: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Brakes, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Brakes, Battery, Oil change

  Gogoblondee
a year ago
A great place to buy, trade or go to fir service on your automobile. The service dept. Personnel does everything to get you out the door.

  Annie Johnson
4 years ago
That is where I take my cars to have my mechanic work done, have had only minor complaints , Good personalities, friendly and understanding employees.

  Karen Fuller
a year ago
Krystle Smith was awesome very curtious and knowledgeable about this company and helping me get into the right car for me.

  Todd Phillips
a year ago
Ask for Eric and he will take care of you. Great customer service!!RTR

  Frank Allen
2 years ago
Products are not that great !! Nissan also have bad transmissions and they are aware of this. Doesn't matter if new or used automobiles . Stay away buy American !!!Service: General repairs & maintenanceService: General repairs & maintenance

  Lucinda Chancery
2 years ago
The service man is very nice and I will add more when I pick up my car.

  Nancy Connell
3 years ago
Excellent customer service Eric. Thanks for helping me take good care of my car. Also thanks to Tim Davis service manager.

  Paul Bartlett
3 years ago
Worked hard to explain everything to me before starting service. Took great care of my Nissan and got me back on the road in no time.

  Barbara Harvey
5 years ago
I just love my man eric he's always help me awesome customer service

  Jennifer Tropicana
3 years ago
"Not Hate"but mislead by paper work from The Nissan Company with an extension warranty to cover transmission work..when I arrived at the Nissan dealership Service center customer service said the letter was a scam and I booked the appointment online for August 26,2020 @1 p.m. fighting bad weather to get there and the letter is a phony a waste of time putting more strain on my transmission,, life in danger fighting bad weather to get somewhere according to a letter the company sent...

  Diane Mosley
2 years ago
They were very professional, prompt, gave me a ride to and from work.

  Clint Cobb
5 years ago
Great service staff, ask for Terry, he will take care of your car.

  Butch Brill
5 years ago
The people there are great the nicest people I've ever met

  captinair head
3 years ago
Service is outstanding. Eric and his team are pros!!!

  Regina Slater
2 years ago
It was a great experience and Brain was wonderful today.

  Carlos Sayles
2 years ago
Couldn't have not asked for better customer service.

  Andrew Carstarphen
2 years ago
The service technician was very courteous and helpful.

  Patricia Bryand
2 years ago
Service was friendly and cared about my issue.