Pull-A-Part

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Curtis Martz
2 years ago
Really nice well organized pick and pull style junkyard. They have a nice members program, and will send discount texts throughout the year. It's a really nice junkyard model that is really efficient and easy to work with. They rent golf carts if you're handicapped (or lazy). Nice selection of always rotating vehicles. I suggest you bring lots of water in the summer because it's going to be hot hot hot, and in the winter... obviously dress warm. The staff at this location are pretty nice, and treated me fairly at the checkout. There's a lot of discretion there when it comes to how you're going to get charged, so a pleasant attitude and a smile from you will go a long long way towards an enjoyable experience for you.

  David Carter
a month ago
There system was very helpful in determining compatibility of vehicles I could only search for thale specific vehicle year make and model which didn't help me at all. Staff also were not very knowledgable about vehicles. Need better resources and data to find compatibility parts.

  Malcolm Earhart
8 months ago
Similar experience to other do it yourself type of auto salvage yards. Look up your vehicle(s) and go hunt them down for your parts. Entry is $2 for non members. I was lucky enough to find what I needed on the cheap and got out quick.

  Elaine Clarke
7 months ago
I went in Monday and asked about part and could someone pull it for me. The guy at the counter told me someone Wednesday could do it. I got there Wednesday and this half he/she happily told me that the guys that pull the part could not do it for me. Bad communication skills from the first person I spoke with. Both the guy from Monday and human from today was not very helpful and customer service skills is savage!!!

  Jeff Seals
5 months ago
I really appreciate the help from Tony Henderson for helping me find a part that I really needed and he also helped pull it..HATS OFF to this guy Mobile,Al

  Russell Walker
10 months ago
After driving 40 minutes from Baldwin county to get a part arriving at 330 pm on Sunday to get a part just to have them close the doors in my face. Attempted to call 3 times to no luck only a virtual machine that doesn't work. I love this place, but their service of communication is zero, and hours of operation is wrong and if not carful a waste of time when time is of the essence.

  James Grimes
11 months ago
I have always liked going to the Pull A Part in Mobile Alabama for the part s that I need. The staff there are always very helpful and courteous people and they make sure you understand the return policy before you leave. I will recommend to all of my friends and family if they need any used parts this is the place to go!!!

  Roy Williams
a year ago
Terrible experience with mobile pull a part. They were to come pick up a car at my house. They were within 2 miles yesterday, and decided they couldn't do it and rescheduled me for this morning. They said it would be between 8 and 10 am or icould call at 10, so I called at ten cause they weren't here. These people were more concerned about who told me I was allowed to call before 2 30 pm then they were about everything they told me about my pi kup being wrong. The last person I talked too said I shouldn't have been allowed to call so early and refused to transfer me to dispatch. So I called the driver himself, and he said he would be here asap. They had some smaller runs first.hhe said probably closer to the end of the day. I believe he was the only reasonable person I've spoken with in the past 3 days. I and my family have been pull apart customers for years. I understand tat things happen. What I don't understand is why these employees continue to try to make me feel as if I'm the one doing something wrong.

  Jennifer Miller
2 years ago
Good enough service. I bought a used vehicle here and was pleasantly surprised at how friendly and efficient the staff was. Only complaint is I wasn't made aware of a the $62 service charge for using a card instead of cash. That sucked. But all in all I'd recommend to a friend and let them know to bring cash in hand ahead of time.

  Michael Perry
a year ago
Prices are getting too high. They wanted almost $50 for a CV axle and then a core charge, this fee and that fee and then tax. By the time I would have paid - the cost would have been well over $70 for a used and worn shaft.I can get a pair of axles new from eBay for $100.It didn't used to be this expensive to buy from P-a-P, but corporate greed is getting thick

  Retros 4Life 79Boxing
a year ago
The Customer Service was Cool and I appreciated the cart rental especially for customers with mobility issues.2 Complaints:1. They need to provide some type of platforms for customers to be able to stand on especially since the have elevated their vehicles with multiple rims that makes it so hard to reach parts under the hood.2. Their pricing differs from what's advertised online but yet reasonable.

  James Warbington
9 months ago
It's a good place if you want to find parts for your vehicles like a junkyard you can buy motors transmissions just about anything the prices are you have a 30-day return policy

  Robert Koen Sr
3 months ago
Low income shopper if you can't afford the high prices this your spot

  Lee Nichols
a year ago
Today was a hard day. I needed a golf cart to get around but there were none available. I assume Anna is the manager. She offered me a chair and a bottle of water and assured me one be back to rent soon. She was correct. I only had to chill for about 10 minutes. I got what I needed and was out of there quick. Thanks !

  ethan
a year ago
The yard is good, but I ve tried doing their cash for clunkers deal and it s been nothing but trouble. Every time I ve done it, they say they ll send a tow truck over to pick up my vehicle, but they NEVER call back and they NEVER show up to get the vehicle. They don t seem to care since it s the same thing all over again. Don t EVER use their cash for clunkers service. You ll wait for them to call and they never do. Total waste of time and I expected more from an actual company. Save your time and just use a different company.

  Nick B
a year ago
This place kind of sucks. They'll nickel and dime you to death. If you buy a door, they'll charge you for the door, door trim, door panel, door handle, door lock, window glass, window regulator, window regulator motor, door switch, speaker or speakers, door hinges and anything else that's attached to it. Honestly, by the time that all adds up, you might as well call somewhere that already has the door pulled.I bought a center console that had a built in cigarette lighter and ashtray... Thy charged me for a center console, center console lid, ash tray, cigarette lighter and were looking for other things they could charge me for.

  Ira Gordon
2 years ago
When you enter, you pay entrance fee, take a photo and continue on. They have wheelbarrows available, but I don't know if you have to pay to use them. They do offer to pull a part for you, again I don't know if there is a fee. I think foreign vehicles are on the right, domestics are on the left. After you pull the part, take it to the registers to pay. It's a better setup than other places. I believe they have a website so you can see if they have the vehicle or similar in their stock before you even get there. You can call also.

  Russell Whisnant
5 years ago
Best junkyard experience I ve had. I m a VIP member and I visit regularly. They seem very well organized, the staff is always friendly and never hassles me, and the yard seems to have good turnover on vehicles. I ve never had a problem here. The prices seem high on a few things I ve bought, but I m willing to pay more for all the amenities they provide. Great return service, intuitive location finder, nice wash station. I m sold.

  ken thomas
4 years ago
Went today. Found one of three parts I was looking for but it was the color I needed and the price was better than I ever expected. A young man's and a little older lady were very nice and helpful but, the rest of the staff wasnt friendly at all. I'll be going back.

  james lee
a year ago
Every time I visit it starts with the people up front. Always welcoming and smiling. What makes it even better, the parts are always satisfying. Thanks pull-a-part

  george shirley
8 months ago
I have driven over a hour to get here on Saturday the website says open at 8:00 and the Lady gets out of her cars and says we don t open till 9:00Maybe thy need to update there website page and after this review you fixed your websiteBut the people is every helpful at this location

  D Dano Colasono
a year ago
Awesome! This is the cleanest, most organized facility of it's type I have ever had the pleasure of visiting and utilizing. I'll be back! I do, however, wish they would include a photo of the cars in inventory when you do searches. I'm looking for a door and the only vehicle that matches is in Birmingham. I'd really hate to drive the 5 hours to Birmingham only to find out that the vehicle has been wrecked on the door I need. Otherwise, great place & great staff!

  Johnnie Parks
2 days ago
I was there working not as a customer.

  Antonio Espaillat
a year ago
Always enjoy going and since my car has a motor that most older V6 Honda and Acura have is an ease finding parts

  Lucas Phillips
5 years ago
This place used to be great and a definite recommend to anyone who would listen. Not much advantage anymore though, pricing is almost equivalent to auto stores where the parts are new and you don't have to do any work. No longer friendly or 'local'. Best to make the drive to Barry's or any other junk yard.

  Tina Fountain
a year ago
Very reasonable prices! Friendly atmosphere! Nice and organized Most of all the staff

  Christina Andrews
6 years ago
Yesterday they would have gotten 5. But today I heard they fired Jeff. Our favorite employee. He helped me and mine many times. You will find you made a mistake firing that gentlemen. What a great customer service oriented person. Good move corporate. Boooo

  Rico Batteaste
a year ago
I buy gd high tread tires on factory rims for my customers so they also could have a full size factory rim as a spare and also parts that my customers need for they vehicles and put them on for them also at R&R BRAKES &,TIRES/FAST LANE TIRES And would always shop with them and I always get gd service from each employee

  Erika Wooten
2 years ago
The manager & the lady cashier that bought my car was so helpful today. Even though there was a problem with pick up service yesterday. I received more money for the car than I was quoted. Thank you so much !

  EM-C
4 years ago
Sold my car to Pull-A-Part today. The customer service on the phone was great. Allen picked up my car and he was awesome. As long as you have your stuff together, it's a quick transaction.