O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mindy Gibson
4 months ago
Came to this location because of convenience multiple times this year, ever time the staff is rude and unknowledgeable. Today the old lady was very short with me as I asked questions. Definitely didn't feel welcomed here.

  Joseph Reams
a year ago
The staff is top-rate, their advice sound and their equipment first rate! They quickly diagnosed, supplied the parts and solved my battery problem. They eliminated the generator as a factor, to my relief. My windshield wipers were efficiently replaced with sound, new wipers. All products were reasonably priced.

  Franchesca Gilbert
a year ago
This location consistently provides friendly, helpful and knowledgeable assistance. I'm an old lady living in Mobile by myself and I rely on this team quite often. They're the best!

  Grand Master_22
a year ago
Called about a part today, very friendly and informative employee answered, came in here several times and the same associate who answered the phone helped me as usual great service with a smile as always.I might add Mrs.T did great job very happy customer I will definitely be returning if I need anything.

  Jontavia Taye Aragon
a year ago
I only visited this location due to the convenience of it being near my mechanic however I called Schillinger/ Airport location to confirm warranty of my wheel bearing the day prior to my visit and was advised that my 3 year warranty was still in place. Therefore when Tamela advised that I did not have a warranty on my wheel bearing nor hub I was confused. However she claimed that she was able to process my warranty on my hub but I would have to pay for another bearing which was $64.34 . I made the purchase. However when I bought the items to my mechanic, he advised that the bearing is poor quality than the one I had and to take it back and go to the O Reilly that confirmed my warranty was in place, which I did. The sad part was as I was returning the bearing, Tamela agree that the quality of the bearing was bad, would not last, and she wouldn t even put it on her car. I then went to O Reilly on schillinger and airport which Gage was able to confirm that my bearing warranty was still in place into 2024 and ensured I received like kind quality as well. I did have to buy another hub however it was $40.59 which is better than paying $64.34 for a poor quality item which wasn t going to last a year.

  William Bradley
6 years ago
It wasn't a good visit stopped to get my battery checked they acted like they didn't want to do it. The associate tried to pass it off on someone else to do. Was told the battery was bad and to have a good day they didn't even offer to sell me a new one. He just walked away and went inside.

  Wanda Berryhill
a year ago
Best customer service out of all the part stores located right together.on on Holcombe Ave.

  Twanika Fountain
7 years ago
The experience i just had was horrible....i was at a fundraiser next door at auto zone and the manager came out and called the police and told them to arrest 10 kids who was raising money for a mother who 1 year old don died of heart failure.....im so upset cause the manager was very rude and has never called the police before when auto zone had a fundraiser before... .i will be reporting this to the corp office cause arresting 10 kids.....really heartless....i will never shop here......

  yyy uuu
a year ago
Will was very helpful he put a light in when the other stores wouldn t I m going to oreilly from now on

  Dana Griffin-Casher
2 years ago
Great service. I bought Windshield wiper blades.$52.00 The nice place them on my vehicle.

  Jaye
7 years ago
Very friendly staff. Didn't get the young man name that changed my wiper blades, but he was so helpful .. I really appreciate the excellent service.

  Andrew Walker
a year ago
Great customer service highly recommend this specific store

  Ricky Louis
3 years ago
Great staff. Excellent service. They are willing to help you. That's hard to find out here. Thanks guys

  Otto Lee
8 months ago
The attendant was very helpful and knowledgeable.

  Mary Sylvester
4 years ago
They try. They have a lot going on. They can do better. Things didnt go well with me either. I told them i was gng to give them a bad ratng but smebody has to shw compassion

  Richard Lindsey
2 years ago
Great customer service and made me feel as customer should... comfortable

  tcroshon70
2 years ago
I never have a problem finding parts I need and they are very customer service oriented. It's the only parts store I buy what I need!

  Bearofkratos
3 years ago
had what I needed , friendly knowledgeable staff, store was clean and organized, better choice of auto parts store for assistance and knowledge

  Allison Fontaine
6 years ago
Great staff! They are very knowledgeable and friendly. Had all the parts and tools we needed.

  Keith Butler
2 years ago
The staff were very friendly and knowledgeable.

  J E
6 years ago
Horrible, the Manager Beejay shouldn't have a professional position of the such. He is very unprofessional, rude, and doesn't appreciate the customer not the service that is provided

  Jim Mulroy
3 years ago
Phenomenal care and assistance and determination to help me solve my problem. Extra thanks to Ken and will at O'Reilly Auto Parts on Holcomb Avenue

  Bernice Jones
a year ago
Helpful employees, getting my diagnostic test done on my vehicle.

  TheChowington
5 years ago
This place is ridiculous, unprofessional and calls their customers a "dumbass" when they walk inside after "helping". Unprofessional and unacceptable.

  Scott McD
7 years ago
Courteous and great ladies behind the counter. Great to have women know their stuff when it comes to cars

  Dempsey Hutto
3 years ago
I will remember you all to everyone

  Arlene Pettaway
11 months ago
Melissa and Tamela were great

  Raymond Diggs
2 years ago
I got an old school car and they have js about everything I need

  Valarie Bracy
6 years ago
The black guy has good customer service

  Cecilia Rembert
a year ago
Fast service, Very knowledgeable!