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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erica Smith
7 months ago
Where do I begin ,first the the address is not the exact location of the business. Second, the vehicle was at what looks like their front yard instead of at the address given. The town truck driver tried to leave us in traffic while trying to lead us to he actual location. And when you call the company number a person who isn't on the location answers and has to call the actual location to notify the people that we were outside. Unprofessional and shindig.Service: Car towing
Wendy Bowick
a year ago
When our sons truck broke down at the entrance ramp to 65 from Springhill we called our roadside assistance. Within minutes we were assigned to F&S and after a few minutes more we had a text that they were on the way. They were there before the estimated time, very cautious while loading up the truck, very quick, and very respectful. When they arrived at the house to deliver the truck he was very considerate and was very cautious as to not damage the yard (it was wet because it was also storming). If we ever need another tow we will definitely be requesting F&S! Thank you for calming this mama s nerves.Service: Car towing
Amanda Mallard
a month ago
Cody was super helpful when I was dealing with an extremely stressful situation! He was fast, courteous, and communicated clearly. Great service!
Adam Hamilton
2 months ago
Was able to get to my car within an hour on a Friday afternoon. Technician was safe and efficient. Gave me ride and had a clean interior
Tamelia Brown
4 months ago
Horrible customer service do not use this company they came to pick up my truck at 2:00pm to deliver it to the shop to have some repairs done on it. I call the driver at 4:30 asking him where he s at and the location is close due to how long it took and for him to take my truck back to my house he agreed. It s now 5:51 and still no sign of the driver. I received a text saying my tuck is delivered. But here I am at my house waiting on the driver. They done a guess drop my truck off the side of the road. Now I have to do a stolen vehicle report. DON T USE THIS COMPANY YOU WOULD BE BETTER OFF PUSHING YOUR VEHICLE TO THE LOCATION
TJ Young
a month ago
Very helpful, got my car where it needed to be.Got to me in 10 min after I called! Will be using again if needed!
Brooke Smith Davis
4 months ago
Tony and Glenda are life savers ! Down to earth amazing people and love to help. Couldn't have found a better towing service. Thank you so much !!
Donovan Hollingsworth
3 months ago
They were right on time, very fast and safe. exactly what a tow should be.. will use again when needed.
Sarah-Beth Bethune
10 months ago
These guys (and gals!) are top notch. They took us to our hotel and made our whole broke down on vacation ordeal a fun first ride in a tow truck for our daughter. They went above and beyond the call of duty on multiple fronts and we are so thankful for them. If we find ourselves stuck in the area again we ll definitely call them first.Service: Car towing
Krystal Nykole
a year ago
I ve had to use this company on more than one occasions and they have be phenomenal to work with each time. Even the drivers are super friendly and patient! If I had to choose a reliable and professional company, they would be it each time!!Service: Car towingService: Car towing
Team L.A.B
a year ago
When my car got totaled, F&S towing went and picked it up and I was welcome by his yard anytime to get anything out of my car. Wonderful people. They will take great care of you and your vehicle.Service: Car towingService: Car towing
Amy Taylor
a year ago
Jason Barnett towed our car and made a point to contact me to let me know that it was out of alignment and that three of the four tires needed to be replaced. He sent pictures and called twice to make sure that i understood so that I would know what to say to the repair shop.Service: Car towingService: Car towing
Terry Hall
a year ago
So very impressed by this business. From the professional driver who picked up my vehicle, the courteous dispatcher who handled our call quickly, and the affordable rate for the tow. Thank you F&S, we appreciate the help!Service: Car towingService: Car towing
Colleen Ray
2 years ago
For over a month we have looked for someone to move a small portable building but could not find anyone until today. I am grateful that we didn't because the guy that moved the shed which I'm sorry I didn't get his name but he stepped up to the plate and was here in no time to move a shed for us in orange beach. He went above and beyond to help us and was so kind and so helpful. Thanks guys for being there in our time of need. I would highly recommend this company.
Christy Nichole
2 years ago
Extremely professional and courteous!! Tim was absolutely wonderful when towing my car from the side of I-10 right at the I-65 interchange. The ETA from my insurance said we would be waiting at least an hour for a tow and he arrived 15 minutes after I called roadside assistance. He took care with my vehicle and was friendly throughout the entire service call. I would ABSOLUTELY recommend F&S Towing if you ever need assistance!Services: Special vehicle towing, Car towing
bonnie williams
a year ago
My 2021 GMC Arcadia had to be hauled to dealership and they damaged my car at the dealership...dropped it into a wall and crushed front end, and destroyed my undercarriage from repeatedly yanking it trying to get it off the platform. Did about $17,000 worth of damage and the owner, Bobby Snow, refuses to give me their insurance information. GMC Roadside Assistance hired them so they are completely responsible!!! Rude on the phone and hateful!! They never reached out to me to let me know their driver damaged my car the dealer had to call me the next day! Pitiful!!Service: Car towing
Ingrid Granados
a year ago
Thank you for your service and for working with my schedule. Another company was going to charge me twice the amount. Very affordable, friendly, and fast. Thank you again.Service: Car towingService: Car towing
Tamelia Dixon
4 months ago
The good reviews they got is fake don t use this company
Matthew Turner
a year ago
I called his company up to tow my vehicle for me used them several times they always Johnny on the spot drivers are nice and polite. I d recommend them.Service: Car towingService: Car towing
James Carlyle
8 months ago
Very good service and they were timely upon arrival. I really appreciate their help and I recommend themService: Car towingService: Car towing
Calvin Miles
a year ago
Bryan Wade was courteous and professional. I would recommend him for anyone who needs their vehicle towed.Service: Car towingService: Car towing
Lauquita Lee
a year ago
The worst company I have ever dealt with very rude and disrespectful the towing was dispatched at 11:15 here it is 3:10 and this lady call with an attitude saying her driver trying to call me they called and hung up as I m calling my Ins company again to dispatch another towing service he tries to call and says no one will answer we both just said very unprofessional it s so sad everyone have bad days but I wouldn t let these people tow my Grandbaby power wheelService: Car towing
Courtney Bollard
a year ago
Thank you soooo Much !!!!! He was very helpful and fast and on time. He was professional and had everything he needed for my service. I definitely recommend him to anyone !!!!!!Services: Car towing, BatteryServices: Car towing, Battery
Svrider71
a year ago
Crazy expensive for a 3 mile tow. Dragged my car after scraping it underneath. Took 1 hour to get here after I was told 30 minutes.Service: Car towingService: Car towing
Vesters Life
a year ago
Bryan wade helped me great service picked me up no problem and put it in my yard where I wanted it no problemService: Car towingService: Car towing
Zachary White
2 years ago
Driver was early. Very professional and friendly. Great prices. Highly recommend. Will be using them again.Service: Car towingService: Car towing
Racheal Edwards
a year ago
Bryan wade was fast and very nice and fast with no problem at all getting to my placeService: Car towingService: Car towing
robert mcqueen
a year ago
Professional , affordable & timely service . Mr. Bryan Wade was my technician very prompt and professionalService: Car towingService: Car towing
Michael Dyer
7 months ago
The say the call to confirm road roadside assistance but did not !!! Not a reliable company do not use !!!!!Service: BatteryService: Battery
David Whigham
a year ago
The service was great and Jason Barnett was very informative. I highly recommend F&S.Service: Car towingService: Car towing