Downtown Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris
2 months ago
I ve used them four times on two separate vehicles and the issues were fixed the same day.They are completely honest and thorough. Customer service is the best around.Donna is such a pleasure to talk to during a potentially stressful situation. I highly recommend Downtown Car Care!

  Roger Morejon
7 months ago
Last minute saviors! I got out of work around 5pm on a rainy Tuesday in Downtown Mobile and to my disbelief I had a flat tire. I looked for nearby mechanics and found Downtown Car Care, I quickly called them knowing that they were closing soon, they answered and gladly took on the challenge to fix my tire. They got it done! The staff was helpful and friendly and I m grateful they were able to fit me in last second. I definitely recommend them to anyone in Mobile. I ll be coming back to replace my tire, as they recommended I should, since I compromised the side wall. Thanks guys!Services: Tires, General repairs & maintenance

  Nancy Waite
7 months ago
I do not have the words to describe how much I appreciate finding Downtown Car Care today. I was in a bind with a dead battery while my husband was out of town. This was the easiest thing I have done in a while. Staff was wonderful and SO helpful, and the service was perfect. So worth the call. I checked out their website to learn the other services they offer and WILL be using them as much as possible. Thank you so much for making my day !Service: Battery

  Laura Whittle
8 months ago
We were very lucky to call and come into this shop. On our way home an hour into a 13 hour trip, our ac went out and check engine light went on.They were able to get us in immediately and out in less than 1.5 hours.Staff was super friendly, service was quick and price was fair.Thanks for the help!

  John H
a month ago
Got shocks and struts, fair price, feels like the job got done. Mechanic did lots of little extras, replaced fuses, lug nuts and such. I felt taken care of

  Charlotte Jerde
4 months ago
They weren't able to fix my issue, but they definitely tried, and were very professional and helpful the entire time.

  John Pickering
3 years ago
Super fast, friendly team. The owner greeted me warmly, and his friendly team kept great communication. The price was downright astoundingly good for such a well-kept, professional garage in the downtown area.I live in the downtown area and Downtown Car Care will be my garage for my maintenance needs from now on.Service: Tires

  Glenn Christianson
a year ago
It s not every day that your car dies in the Mobile tunnel at 10 in the morning but when it did getting towed to Downtown Car Care was the Valuum we needed! They Diagnosed a problem and had the car road ready the next day at a reasonable price great service, and then some are use them again any day

  Unicorn Sparkle with Anne Michael
5 years ago
I had a flat tire the other day while I was downtown. The people at Downtown Car Care really took exceptional care of me! They were so friendly and welcoming when I pulled in. They knew I needed my car fixed quickly since it was almost time for carpool that afternoon. They were quick with patching my tire, and got me back on the road in no time! I will definitely be going back to see Harold at Downtown Car Care!

  Michael Scott
6 years ago
My girlfriend and I recently came into some critical car troubles while we were moving to New Orleans. We stopped in the nearest town which was Mobile. We took our van to Downtown Car Care and they helped us out big time. We were looking at a 1000+ service request to change and fix our transfer case. We didn't have that kind of time or money to stay there and wait for that to happen. It is a 94' so they would have had to track down the part first. Time is money. The dudes at the shop found a temporary way to get our van running safely without even changing it. Ran and still runs like a beaut. Only charged us $20 for the whole thing. Easily could have taken our asses for a ride. Solid people working at this place and would recommend them to anyone if i lived in Mobile.Thanks for all your help.

  john
5 years ago
I brought my wife's car in for a few things (power steering pump, alignment, and oil leak) right before we left for vacation. As we were on vacation the shop kept us updated on everything that was going on. (A part was having to be ordered from out of state) The original quote was $1,000 which I was OK with because they wanted to do a transmission flush as well. For the amount of work and parts I was happy with price. They called about half way through our week long trip to give us an update and the shop owner stated he would have it done before we got back or worst case senario, the day we got back. He also stated he thought it would be a bit cheaper, about $950, well that's great. No problem there! So the day we got home he called and said the car was finished and that he was able to do all the work for $860!!! He very well could have charged me the $1000 and I would have gladly payed. He instead did the honorable thing and charged me what it cost him! Also, very clean shop!!

  J. Craig Dickson
4 years ago
Fast and friendly service. Extremely reasonable rates compared to dealerships and you still have ASE Certified Mechanics that can do the work you can trust! I have known Harold 2 decades and he is as good as they get in bringing resolution to a car issue or concern. I would trust my mom, my wife, my sister and any daughter to go there alone and know they would be well taken care of there! Great job Harold and Chris!!

  Deona Elaine
5 years ago
I was on my way to New Orleans and blew a tire on the interstate on the way. Downtown car care was the closest place to me and I m so glad I was able to get their help. As soon as I called, they sent a tow truck and the owner was able to work with me on the cost of the tire I needed. Because I had a security bolt on my wheel and didn t have the key for it, they had to remove the bolt and they handled it for free! Instead of replacing both tires in the back, they only replaced the one that blew after looking at the condition of the other wheel which was super helpful since I told them I was on a budget. Since I m a female, I ve always felt wary of mechanics, but since visiting this shop, they ve restored my faith in the business! Thank you for your hard work, flexibility, and kindness!

  Alison Herlihy
3 years ago
Harold and everyone at Downtown Car Care did a great job getting my classic car up and running again! There aren't many mechanics around who can work on a 60+ year old car, let alone who will be totally honest with you about what they can do and do the work for a fair price. I'd recommend Downtown Car Care to anyone.

  craig martin
3 years ago
These guys are amazing! Quality work every time at unbelievable speed and low low prices! They DON'T try to break the bank. I am always speechless as to how cost effective their work is and fast. Thanks guts for ALWAYS being FAIR , FRIENDKY & FAST!!!!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Oil change

  Dr. Kenneth Young, Pastor, D. Min
2 years ago
It was discovered driving on Saint Francis Street. I had been praying . I looked up and there they were. Quality service. I m grateful to God for Mr. Harold and his staff. I have already recommended them to a pastor friend. Stay blessed sir.Pastor Kenneth M. Young, D. Min. Restoration Millenia Church

  Mitchell G Lattof Jr
3 years ago
I had gone to Pep Boys to get my headlight repaired. After keeping my car for 3 days trying to "diagnose" an electrical problem, Pep Boys informed me that I needed my entire headlight assembly replaced and it would take a week to get the part in and cost $2,700.00. I declined and took my car to Downtown Car Care for a 2nd opinion. After an hour or so, DCC determined that all I needed was a FUSE replaced and a new bulb. DCC saved me $2,500+ and they'll be my first "go-to" place for future repairs. They are extremely professional and friendly and I was very impressed with how clean their shop is. I highly recommend!Service: Electrical

  Allison Barzell
2 years ago
We have used there services for both our vehicles. Mine being a very old truck .Mr Harold& Chris did a great job . They are extremely professional & honest. I'll have to buy a new vehicle soon but this one is running somuch better fornowServices: Electrical, Oil changeServices: Electrical, Oil change

  Charles Hight
a year ago
One of the cleanest shops ever been in .they were laid back super polite fast efficient service .had minor tire issues and when it was time to pay the bill ,he said (forget about it have a great weekend ) I can't say how much I appreciate them

  Patrick Gentry
9 months ago
Great people all around. Very friendly, very helpful, and did great work. Can't thank them enough. 5 s is too few.

  Bailey Duos
4 years ago
I dropped my old Jeep off because it was making a horrible noise. They had to fix a few different things but had me in and out same day. The price was reasonable and everyone was very nice. So far the Jeep is back to running like a champ! Gone are the days of dropping my vehicle off and waiting weeks to pick it up... I m a forever client!

  Only Hazardous (Ryan Nichols)
4 years ago
My name is Ryan, and I ve dealt with Harold personally on MANY accounts and I have never once been dissatisfied. Super friendly guy, honest, and he ll get the job done quick. 10 out of 10 will do business again!

  Brittany Costello
4 years ago
Hands down the best experience I ve ever had with a car repair shop! I got a flat tire just hours before my flight was scheduled to leave and they we re able to fit me in and finish the job extremely fast, the day before a major holiday! The staff was a delight to work with... Highly recommend!

  Tony Anthony
6 years ago
My name is Tony & I am the Service Manager at Colony One Auto Center in Stafford Tx. Our shop pride's itself in excellent customer service, after dealing with Harold Burns/ Chris over a potential catastrophe with one of our customers traveling through Mobile..........I can't be more grateful there are shops like this! These guy's were courteous, immediate and effective, its hard to get all those on the drop of a dime in an emergency situation. If anyone is travelling through Mobile (or near) or live in the area of, don't take my word for it, give these guy's a try! My thanks and gratitude for all you did Mr. Burns, Chris and the business as a whole!!!!!

  Anthony Wigley
2 years ago
When you call a business and it says that they specialize in LS engine swaps but you have to explain everything to them on what they are it makes you sort of question why they are charging three times the price on what one should be. Beware spending your money I will not be spending mine.

  John Connolly
5 years ago
Fast service. Friendly staff. Really helped us out in a bind and got us back on the road again quickly. Breaking down in an unfamiliar area, states away from home, can be daunting. Everyone was exceptional.

  Fatima DZ
4 years ago
Just moved in town and finally i found a honest guys that can fix my car without breaking other parts. Chris is the guy that you should talk. I will give 7 * to him.

  Josh Gilbert
5 years ago
The only people I trust with my stuff besides myself. Friendly people and good prices too.

  Luke Hildreth
4 years ago
They were more then fair with price . I was in a bind and they were amazing.

  Katie Durden
2 years ago
Honest about my car's issues. Took the time to check everything possible.Service: Auto engine diagnosticService: Auto engine diagnostic