Quick Lane Tire & Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Benjamin Wander
5 days ago
My recent visit to Quick Lane of Madison for an oil change was exceptional. The staff was welcoming and efficient, getting my car serviced quickly. They conducted a thorough inspection, ensuring everything was in top condition. The facility was clean and comfortable, and the staff members were knowledgeable and courteous. Overall, I highly recommend Quick Lane of Madison for their outstanding service and professionalism.

  Jason Black
4 months ago
I've been going to Quick Lane for about 5 years now. Yesterday my maintenance light came on in a car I recently bought. Since I'm still learning my way around this vehicle and it's used for work every day, I Immediatley called James and he had me scheduled for the very next morning. I received an oil change, tire rotation & 32 point inspection for $100. Since my car was in the shop, I took a Family Care day at home and their valet dropped my car off in the driveway when it was finished. Good value, great service. I appreciate James & the crew at Quick Lane for helping me to keep things running smoothly.

  B
8 months ago
Quick Lane Madison Al. is the only place I trust to maintain my vehicle. I have been going there since they open. Always professional, reliable, honest and get me out quickly while waiting. James Cooper has excellent customer skills, very professional, explains everything and friendly. The techs. also do great work in a timely manner. Higher recommend them.

  Sundee B.P.M
6 months ago
Why do I write this? Because people matter! I was told that I had a $4000 repair, however, they decided they could not do it because they did not have the equipment to time the Chevrolet engine. I took it to a Chevrolet dealership and found that I only needed an oil change! Come on y all.

  Matthew Spencer
7 months ago
My first time as a customer here and Glen took great care of me. Extremely nice and professional. Communicated to me status in my truck and had everything done as requested.

  Suede Skillz
2 years ago
What a treat, popped in for a dead battery for F150. Ended up being best deal in town 150 out the door in 20 minutes. Highly recommend, will be doing all business here. Interior was very nice and clean and associates were great and helpful. 5 Stars!

  Jake Jones
6 years ago
Great place. I'm usually out in 30-45 minutes when getting oil changed. The key to not waiting hours is to not go when everyone else does (as is with any other service). They offer shuttle service to the surrounding areas. They seem to retain their employees which means you are getting experienced techs each time. Recently when getting my oil changed, the tech found $10 in my seat. They made a point to bring it to me. To me this showed that I can trust them (in all honesty I didn't even know it was there!) I've also gotten tires here and they gave me a great price and did a great job.

  Tiffany Von Tungeln
3 years ago
I decided to come to Quick Lane to get an oil change and new tires. My service advisor was James Cooper and he walked me through every step of the way. He was beyond professional and was a pleasure to talk to. I will definitely be coming back next time I need my car serviced. Thank you guys for everything!Services: Tires, Brakes, Oil changeServices: Tires, Brakes, Oil change

  Bill Wolfe
6 years ago
First visit I woke up to oil all over my garage floor the next morning. Care was not taken to capture the oil when they changed it and left my skid plate full of oil which resulted in the mess. Not to mention the oil that blew all over my exhaust and the smell I had to tolerate. Complained to manager and received a sincere apology. He asked that I give them a chance to do it right.Second chance... Leaving on a trip Saturday. I called Thursday to inquire about an appointment. I was told they do not accept appointments but they will be happy to work me in Friday. I took 2 hours of vacation in order to allow ample time for my oil change and tire rotation (arrived at 1:00 PM). When I arrived I was told they were not accepting any more oil changes for the day. I explained I had called the previous day and was told that I would be accommodated. The reply from the counter was "Don't know what to tell ya..." while bouncing a pen on the counter and sucking air through his teeth.There won't be a third chance.

  Kiana Schofill
4 years ago
Originally went here to get transmission work done on my dodge, and everything was smooth for about two months. Then, my battery light comes on and I get someone to look at it. Alternator problems again. Whoever worked on it previously, had left a few things unfinished. Took it back here because it was under warranty, and Michael Benson was incredibly rude to me and my husband. He looked and acted as though we were a HUGE inconvenience. He even told my husband, "I don't know why she didn't just take it to the other location." (referring to me. ) Would not recommend. That employee just completely ruined my experience with this company.

  Walter Kirslis
2 years ago
Extremely professional and friendly staff. They handle with ease all of our car care needs. They work on all makes and models. Prices are very fair and competitive. Top notch customer service and staff

  Stephanie Swearingen
2 years ago
This place was amazing. In and out super quick. They had fresh coffee at 9am and fresh baked cookies. Can't thank the mechanics enough for handling my car!

  Cedric Jackson
4 years ago
Two weeks after getting mine and my wife's oil changed there, both our check engine lights came on. Found a hose cut on my Dodge. And a bad spark plug and wire on her Hummer H3. We'd never, ever had these problems after leaving our main mechanic. But after leaving Quick Lane, I'll never again return.

  Mikey P
7 years ago
If you can get in here, they do a great job. They say they don't take appointments, but you can drop your car off (because we all own multiple cars). They are extremely under staffed and oil changes can take days. No clue why Woody Anderson doesn't build another location out here like this, but that means most customers can't go here.

  Andrew
3 years ago
Friendly, knowledgeable staff and they've always done a great job! I trust them to give me an honest evaluation of what service my car needs.

  James
7 years ago
I've had multiple repairs to my Ford focus here and they always do a great job. I had an air conditioning issue and they resolved it for cheaper than Pep Boys quoted me for.Give this place a try.

  Jack Brown
a year ago
The only place I take my car for maintenance. I have been a customer since the first oil change for my 2016 Ford.I highly recommend Woody Anderson Quick Lane.

  Odinn Freeman
a year ago
I love woody anderson ford. N quick lane. They have always done me right. EXCEPT ON ONE CAR DEAL. DEALING WITH A LYING SALEMAN !!!!! BY THE NAME OF MIKE SPARKS!!! WHO LIED TO ME N MY FIAMCE ABOUT OUR SONS 2014 ESCAPE. JUST SO HE COULD CLOSE THE DEAL N MAKE THE COMMISION ON IT.

  Mike Melancon
4 years ago
Was third in line on a Saturday morning and took almost two hours for them to finish an oil change and tire rotation. Upon getting in my car I discovered the technician had soiled my light grey headliner above the driver's window with oil/grime. Very disappointed and frustrated.

  Toni Kvalheim
4 years ago
Amazing!!! Danelle was so kind and helpful. From out of town and needed assistance with my tire and they went over and above of what I expected! Recommend to anyone who is looking for friendly hometown service.

  Kayla Gonzalez
3 years ago
This is the only shop I will take my car from now on! Incredibly friendly, professional, and they will never take advantage of you. I am very pleased with the service my car recieved!

  Phil
2 years ago
These guys helped me out when I had a flat tire, got me back on the road with no hassle. They went the extra mile to help me and turned a very frustrating afternoon around. Very thankful I stumbled into this place.

  Phyllis Ledford
3 years ago
Very nice and friendly tech. Tristan was very helpful to me and knew what to do and how to do it right. They will get my business again and I will ask for Tristan.

  Charles
4 years ago
Great work by competent mechanics. I trust them completely. It is worth the drive from Gurley to Madison.

  Michael Graves
a year ago
Always great service. The shuttle driver and staff are always professional and helpful.

  Robert Barricks
2 years ago
Just needed an oil change and thought I would replace the wiperblades at the same. Took an hour for them to start. Will not be back.Service: Oil changeService: Oil change

  Michael B
6 years ago
Professional friendly staff who gives you the best price on either replacement parts or complete overhauls on components! Veteran friendly!!

  Michael Webber
5 years ago
Very friendly staff. They are always helpful, honest and sincere. The waiting area is great.

  Landon Carter
3 years ago
Great service and took care of my warranty repair work in a timely manner.

  Bill Stratman
2 years ago
Sorry guys but since Leon retired you lost a star, maybe 2. Someone needs to step up to get your stars back.