O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Celeste Nunnally
5 months ago
Employees are very helpful ( especially Billy). Prices are good.

  Stephen Young
5 months ago
Decent store. I'm always greeted and asked if I need assistance.

  Billy Robertson
a month ago
Great place and very friendly staff

  Hugo Hernandez
5 months ago
Friendly staff and great service

  Abdul Elkhatib
2 years ago
This place is the Goat. The men and women who work here have done so much for me to help get my old car back in working order. They spend time looking for parts, and will come out to your car to do many things like test the batteries, tell you how to do something. The people here are the best and are the most helpful retail workers I've ever met.

  Chris Zucco
a year ago
Always had the part I needed and good customer service one time couldn't find a specific thing and they showed me a better substitute. That was really cool

  Mack Gothard
5 years ago
I was second in line to get a new battery. More customers came into the store. I paid for the battery and ask to take it to my truck since it was too heavy for me to lift because of two back surgeries. I said that I hope my truck would crank because I had to jump it off to get to the store. The guy said they would jump it off if I could not crank my truck. I finally ask could I get someone to replace it for me. They didn't volunteer to do it. Two other workers came out to help with new customers. The manager came out and ask me what I needed. I said that I have already bought a new battery and needed it replaced. He told the one who sold me the battery to take finish with the next customer and put it in. He kept waiting on other customers. At this time there were three workers at the counter. Over 20 minutes had past and still no one wanted to help me that had already paid. I called home to tell them the problem and was headed back to counter to get my money back after waiting over 30 min. They must have heard me because I was speaking in a loud voice. The manager made the guy stop checking others out to put my battery in. The story gets worse. The parts to change the bolts could not be found. I had to wait more. The thing that piss me off was when the guy was leaving withe the old battery, I ask what was the $18 surcharge? He said it was for the old battery when returned. If i had not ask for my refund, the company would have made money. I wonder how many had not got the surcharge back. I WILL NEVER go back to O'Reilly again. I am telling family and friends how I was treated.

  Leslie Ross (Dazzling & Posh)
5 years ago
We broke down several hours away from home on the interstate. We pushed it here for my husband to fix the truck. We were stuck there for 4 1/2 hours and the employees were awesome. They did everything imaginable to help us out. Most of my husband's tools were at home so they were extremely helpful in that regard.

  Randy Herrmann
4 years ago
Excellent staff. I walked in there asking for the right air filter and spark plug for a Troy Built mower and they didn't have a database for it, but the clerk observed me walking in with the old filter in hand from across the store and he handed me the proper replacement. He went online to find the right spark plug for the mower too. Very helpful. Thank you!

  Wild Hares
4 years ago
I prefer O'Reilly over Auto Zone. This one is located in Jemison Alabama. Very friendly staff. It was the first time I had to go there since I been in Alabama. Very knowledgeable and understanding of my northern terms. LOL will definitely be back for some more things. Also, if you need Superior Products!! Also, a major plus!!

  Darlene Paschal
4 months ago
Generally a good place to shop.

  Road Toad
2 years ago
If your desired part isn't in store, many times a nearby store has it and can be sent to the store same day. My longest wait time was next day.

  Daniel Burnett
a year ago
Have a great experience every time I go there.

  Stephen Young
5 years ago
These guys are great at this location. They really care about helping you. I'm a frequent customer.

  Hassel Kromer
2 years ago
Great staff and great customer service. 5 stars for sure

  fbrow16
2 years ago
Sam is the best. Ask for him for all ur needs. Sam is the glue that holds this team together!!!

  Sam Ferguson
6 years ago
Very friendly and helpful management. They will match any other stores prices on parts.

  Clang Ellison
3 years ago
I have been to alot more stores with friendlier help

  James Headley
3 years ago
Great service and they know their parts

  Chris
4 years ago
They have good service with knowledgeable staff.

  Gear Head
2 years ago
Had the starlight kit to get me home with no ticket and sadly thanks

  Luther Garrison
5 years ago
Generally very helpful but sometimes pricey

  wilderness life
4 years ago
They are like turtles took 30 minutes for me to pay for 2 quarts of oil

  Elizabeth Hester
4 years ago
Very professional and got my part fast..

  Ed Jr
5 years ago
Prompt service and comparable prices to other auto parts store

  Chip Anderson
3 years ago
Always helpful, great price.

  Colby Lane
3 years ago
Very helpful people and nice location

  Charlie gothard
2 years ago
Great and helpful friendly place

  cutekitty thorne
5 years ago
Very helpful people work at this location

  Bob Harvey
3 years ago
Nicely Stocked and helpful employees!