Express Oil Change & Tire Engineers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Doree Richardson
a month ago
Never had a bad experience here whatsoever! Everyone is extremely nice and very mannerly!! The gentleman that serviced my vehicle was Ryan! I ve dealt with him quite a few times and he always has a smile on his face and very friendly, and helpful. This place to actually deserves 10 stars!! Great place! I would recommend it to everyone.

  Katie Englebert
3 weeks ago
I had an exceptional experience with Express Automotive on a bustling Saturday morning. When I reached out to them for assistance with my car, they promptly responded with a willingness to help. Their efficiency in attending to my vehicle was remarkable. I was particularly impressed by Buddy, one of their mechanics, who displayed utmost professionalism throughout.From the moment I arrived, Buddy greeted me warmly with a smile and a friendly demeanor. His confidence in addressing the issues with my car immediately put me at ease. He assured me that my car would be fixed by the end of the day, and true to his word, he delivered on that promise. During the process, Buddy identified a bent tire rod and instead of pushing for an unnecessary repair, he transparently explained the situation to me.Rather than opting for a temporary fix that would only last a few months, Buddy recommended replacing the part altogether. His honesty and integrity in this regard were truly commendable. It was evident that the entire staff at Express Automotive operated with a high level of professionalism and customer-centric approach.Based on my experience, I wholeheartedly recommend Express Automotive to anyone in need of automotive services. I am certainly planning to return to them for future maintenance needs, such as an oil change, and any repairs my car may require. Thank you, Express Automotive, for your outstanding service and dedication to customer satisfaction.

  Jessica Roberts
a month ago
When I was there getting my oil changed I had a really good experience, I am definitely going to be a regular customer from now on. The workers named Dallas, Bobby, and Buddy were wonderful. They are so down to earth they made me feel comfortable, and at ease. They made me aware of other services that they provide that I did not know about and they are very knowledgeable when it comes to vehicles in general.

  Brian Parker
4 months ago
Quick competent friendly professional service priced reasonably. Even though I spent my teens changing my own oil for less than $5 spent total, the past 20 years overseas in Japan and Germany I couldn't get an oil change for less than $130+, if not $220 at a BMW dealership, and even then I would still fine stripped or cross thread plugs or a filter wrench left in my engine compartment rattling down the road. LoL. This place, however, is peace of mind. The missing star is for an overpriced air filter, which I was clearly not going to make a separate stop for anyways--let's face it. Staff communicates well here.

  Lane Dutton
a month ago
Brought in my 2015 F-150 to have a leak checked out causing smoke. All the guys were super nice, friendly and my truck was taken in pretty quickly and diagnosed fast as well. Found my problem, got a quote on it and was on about my day! Definitely recommend these guys to check out your vehicle. 5 Star Service.

  Joe Nichols
3 months ago
Ryan & Loren both went above & beyond normal customer service for an oil change. The primary oil change tech did an excellent job. But I failed to get his name. He was great! 3 fantastic techs! They were all patient & kind as they also replaced both my windshield wipers and my cabin air filter. Ryan spent extra time to carefully drop my glove box to replace the cabin air filter. I ve been using Express Oil at this Jasper, AL location for 10+ years. Excellent service keeps me coming back!!

  Jerri Gossett
a month ago
Robert was my tech above ground. He was friendly and knowledgeable. He didn t try to oversell but told me I might want to think about different items before my next oil change. Express oil change on airport Road has always treated me right.

  santana wallace
5 months ago
The staff is the friendliest and most helpful around town. They are prompt and efficient! I have been coming here for months now and I have no intention of going anywhere else!Service: Oil changeService: Oil change

  Ruth Ann Herron Anderson
a month ago
Everyone was very professional, courteous and friendly. Keep up the good work and maintain employees such as the ones my husband and I interacted with March 14, 2024 during the morning shift and we'll be sure to continue to use your services and recommend friends and family.

  bayougirl415
5 months ago
I somehow ended up at Express Oil on Airport Road after moving to Jasper several years ago. I was having problems with my van and no one else seemed to be able to repair it. I haven t used anyone else since. Buddy, their mechanic, is absolutely wonderful. He has got my van running like a new car! He is always very patient with answering all of my questions and explains the problem, the repairs needed and the price. I have never been disappointed with the services provided and would and have recommended Buddy to family members who now bring their vehicles from Birmingham to Jasper for their repair needs. I highly recommend Express Oil! Ask for Buddy and you will not be disappointed.Services: Transmission, Tires, Auto battery replacement, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Transmission repair, Brakes, Auto tire replacement, Auto maintenance, Auto brake replacement, Oil change

  Brian Groat
5 months ago
The crew in the maintenance shop are amazing! Especially Josh and Buddy!!! They worked throughout the day to identify and rectify a problem with my truck. Their persistence and dedication are something you don t see much of anymore. They definitely earned my business and I HIGHLY recommend them to anyone. Thank you both!Services: Engine repair, A/C installation & repair, Auto maintenanceServices: Engine repair, A/C installation & repair, Auto maintenance

  Joshua Robertson
5 months ago
Great service and customer service. All the workers are nice and friendly. Buddy Robinson is on of the great workers that work there and has always done right by me and has been honest about what all is wrong with my car. I enjoy taking my car here and getting it serviced. I will always come and get my car or cars serviced.Services: Tires, General repairs & maintenance, Tire rotations, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Oil change

  Seth Bivins
a month ago
Ryan Bell, Justin, and James did a phenomenal job. They have the best customer service in Jasper, AL. From service and mechanical side. Buddy is great as well

  Jacob Gilliland
4 months ago
Highly recommend if you want a place that stands behind their work. I would highly recommend you go see Buddy if you have anything you need fixed with your car/truck. Buddy will make sure to take care of you and do you right if anything goes wrong. Nothing but good experiences here. I'd also like to thank Josh for staying late and making sure my truck got done that day. Highly recommend

  Of the Morning Meadow
4 months ago
I'd just gotten my car serviced with them not even five minutes ago and my husband and I had to leave nothing but fantastic reviews! They are the best and we're very kind to me! I even had trouble trying to open the hood of the car and they were so kind as to teach me! No one tried to take advantage of me in my ignorance or speak to me in an unkind way! If I could rate them a million stars then I wouldn't hesitate to do so! The young men who helped me deserves a raise!! Thank you all so much!!

  Whitley Woods
a month ago
My experience was wonderful. I was helped immediately & the service was fast! Robert was very friendly & I'll definitely be back.

  Devin Crawford
2 months ago
Justin and Bobby did my oil change today, they were incredible and fast! However, this is my usual oil change place and they are always quick and helpful!

  Phillip Beasley
5 months ago
Buddy always provides Top Notch Service! He always takes care of my vehicles! I have over 25 vehicles and he goes above and beyond to take care of my needs. Very Honest and Trustworthy. I highly recommend taking your vehicle to Buddy.Services: Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Side view mirror repair, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Side view mirror repair, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  L.A King
a month ago
First time at this location and was treated great. They explained everything and was on my way. I'll definitely be back.

  Tracy Cook
5 months ago
I have had great Viehicle service experiences with Buddy and his team. I use Buddy s services on all my vehicles and he does a very good job. I have depended on him for the last 3 1/2 years.Service: General repairs & maintenanceService: General repairs & maintenance

  Tiffany Harris
5 months ago
I have been here a few times for different things and I would not want to take my kia anywhere else. The manager is very friendly and goes above and beyond for his customers. I was in and out in a timely manner and the price does not break the bank. I live in Blount County and travel to this one specifically. So if you're in Walker County or anywhere in between and need a good honest mechanic check this place out ask for Buddy and tell him Tiffany sent you.

  Kevon O'Brien Jr.
4 months ago
This has genuinely been the most honest, communicative and friendly service centers I've ever been to. I feel comfortable saying do not go anywhere else. Thank you guys so much for all you have done over the years.

  kendall dunavant
2 months ago
Great experience! They got my oil changed super fast and were so nice!

  Bradley Nichols
5 months ago
I was in town for a fishing tournament. Had two blowouts around 5:30 in the evening. Made a call and spoke with Justin. Gave me a good price on 4 new tires and we got them ordered. They picked the tires up from the distributor the next morning and had me in and out in no time. Still had time to practice for my tournament.Service: TiresService: Tires

  Roger Guy
5 months ago
Great team! I use this location for my fleet F250, my wife s SUV and both daughter s cars. Very dependable and trustworthy! Highly recommendServices: Air & cabin filter replacement, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change

  Robert Scott
5 months ago
This location provided me with excellent service and valuable information for my vehicle. I really was appreciative of Buddy s overall professionalism and customer service! I definitely will be back!Service: BrakesService: Brakes

  Beenie Weenie
5 months ago
I know half of the guys that work here and they always provide friendly, fast service for both my personal and work vehicles.Services: Tires, Oil changeServices: Tires, Oil change

  James Merchant
a month ago
Staff is friendly and they get oil changes done in a timely manner. I bring my vehicle here whenever I need to get an oil change.

  Katrice whywhy
5 months ago
They were so helpful to me in my time of my need, without appointment just popped in! Great team!

  John Chancellor
5 months ago
Buddy, the head mechanic, is awesome. He knows his stuff and is always helpful. I had broken down nearby and he came and got the car running to get it to the shop!