Toyota Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Lutz
6 years ago
Called and scheduled a appointment with them. They give you any updates on your vehicle if you need anything done like new tires or brakes. They also look at possible warranty issues and even body damage.

  Wayne
a year ago
Dropped our car off early for a 10am appointment for a recall and when I returned at 6pm they hadn't looked at it yet. They gave us a loaner car. Came back the end of the next day and it's $3000+. Also we can't have our car back because it can't be driven now.Naturally the warranty on the $3000 (known issue/recall with Prius) expired last summer. This is like a bad movie.

  Curtis L. Hooks
a year ago
"Well," for me and some may think I'm bias.Working with Billpenney for some years now. I have to say that the service is great. Working closely with good hearted co-workers I understand sometimes even I get impatient at times, but that doesn't mean I'm right. The service have/has always been great and with me, other coworkers it will always be. So stop by you will get smile, good service and might even a good laughter.

  Leis Sherbert
4 years ago
They had to order my part, but once it came they called me and it only took 45 minutes. I feel like some of the staff could be a bit friendlier and more understanding, but I do consider that they are busy and they went into the mechanics business, not customer service. Its a little awkward if its your first time because youre not really sure where to go from start to finish. Overall, it was a decent experience.

  SunshineFutanari 67
9 months ago
Connor Grinstead was a huge help back in January getting my vehicle inspected and Elena was a pleasure to work with as always!

  Thomas LaPointe
a month ago
Exactly what's needed, always in stock, or can get in a Day

  laila Allen
3 years ago
After several missed diagnoses I took my Camry to Toyota's service center because I was confident the maker of the vehicle could get it correct. I dropped my car off and was told it would be 64.99 for the inspection. They texted and said it was a tire noise. I asked for a second opinion by another tech and they came back with the same answer. I was charged $84.95 when I arrived to get my car. I questioned the service center manager about the difference in cost and received no response. I purchased $500 new tires, the noise is still there and I've been told it's a damaged CV joint.

  Evans Mcbride
2 years ago
I think that K is a great salesman and should be commented on his professionalism. Promoting him would serve Toyota well. Thank you for your service.

  Raymond Regner
8 months ago
Genuine Toyota parts and authorized service to keep your Toyota in top running co dition.

  Tanya Faponmile
3 years ago
The people should be nicer that are serving the customers and they should offer free car washes they have that service in Cincinnati Ohio.

  Isabelle W
8 months ago
Joe Morris was really nice and helpful. 5/5

  Jennifer Baswell
2 years ago
Best service department in Huntsville. Highly recommend Jim Hudson as your service advisor.

  Jose Maldonado
5 years ago
After waiting 1 hr and 17min for a battery replacement due to warranty, got told that they don't have it on stock. Unacceptable..

  victor davis
3 years ago
Always professional always goodNpI ve delt with them for several years.

  Felecia Hives
3 years ago
Good. cars

  Jamaal Williams
3 years ago
4 hours for a tire rotation

  Mark Higginson
2 years ago
Everyone was so nice