Northern Tool + Equipment

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Perry Abernathy
a month ago
This is a very good store. I have been coming here ever since they opened. I get a flyer in the mail about every 2 to 3 months and it has coupons in it. I always find something I need and I use the coupons. Check them out.

  Clint Dunlap
2 years ago
I do NOT recommend buying from this business. This is the first and last time I'll order from Northern Tool. I ordered the Milwaukee Impact Driver 2857-20 and a set of Ironton Impact Driver bits. I received a used Milwaukee 2757-20 with grease and someone's initials on it inside a 2857-20 box at the full price of the 2857-20 labeled as new. The packaging of the bits were also already opened. Obviously resale/reboxed items sold at full price as if they were new and they didn't even take the time to make sure they put the correct tool in the appropriate box. Very poor experience due to careless and/or deceitful work. This is no way to run a business. Buyers, you have been warned.

  Antwoyne Baker
2 months ago
Great store prices weren't bad the staff was friendly. One staff named Aaron was really nice and knowledgeable he's a really cool dude.

  B W
5 months ago
I've shopped and purchased here many times, and it's always been a really good experience. Shipping items to the store for pickup has always gone well.

  David Franklin
4 years ago
Northen Tool is located on Governors W not far past Cabela's but before you reach Slaughter Road. I busted my knuckles too many time trying to inflate my John Deere front mower tires and get them to seal on the rim. I also tried installing inflatable inner tube in the rims. But every time I tried to reseat the tire on the rim the tube would get a puncture leak. After patching both tire tubes and still leaking I decided that I had had it with these inflatable tires and inner tubes.I looked up the tire sizes on Amazon, and several other vendor websites. They were available similar tires on several website but would take anywhere from several days to two weeks to ship. I looked them up on-line on the Northern Tool website and found they has several types of tires that would fit my John Deere riding mower. I was even more excited to see that Northern Tool had a Marathon Flat Free tire with the rim for only $47.99 each, a pair of tires and rims for a total of only $95.98. AND THEY HAD THEM IN STOCK.I drove to the store to make sure they were the right size for my mower and was greeted by a very polite Northern Tool employee named Julia. I looked in the trailer aisle and found the two flat free tires with rims in stock as shown on their website. As I approached the check out counter Julie politely asked if there was anything else I needed. No, fortunately that was all I needed but it was good of her to ask because I often go to the store to get something and forgot what I was shopping for.I asked Julia if they offer a military discount as it was Veteran's Day Monday. She said they honor veterans by offering a discount all year long. Northern tool is a great industrial supply for equipment or tools for home or your business. They have the top brand names and if they don't have it in stock you can order what you need online and have it to to your home or business.Northern Tool is a great place to shop and has friendly and knowledgeable staff. For quality tools and supplies shop Northern Tools.

  Trevor Cole
a week ago
Price matches best prices online. Online shopping was cumbersome.

  Britt Clark
4 years ago
Bought a pressure washer in January, finally ran it for 30-45 minutes this week, and the motor fell off because the motor mounts melted. Took it in to get it replaced or repaired. 3-5 days for parts, asked about a replacement because I have to have it tomorrow and was told thats not possible. I can leave it and come back to get it later, which means multiple trips to the store, which I was trying to avoid. Finally talked to a regional manager who told me to take it back to get a replacement. Ill go back for the simple things like a wrench or welding rods, but Ill never buy another high value item there again.

  Arlen Mininger
11 months ago
If you like tools as well as I do then this is the store for you. I find that the quality of the merchandise is enough better than Harbor Freight that the bit higher price is worth it. The sales are good and especially for me the free freight that is sometimes available. Wish they would put a store in the Guntersville/Albertville area. It's a hour drive for me so I don't get there very often.

  Patrick Mickle
2 months ago
Very helpful staff and easy to find what you are looking for.

  Jonathan Spann
5 years ago
Just discovered this place and needless to say I'm a fan. The crazy thing is that I have passed it every day this year in one way or another and never noticed it because of where it's located.

  Ken Rapoza
a year ago
This is a great store. They have a nice variety of products from light duty tools for minor house repairs to heavy industrial quality tools for businesses. I generally use some sort of product that I had previously purchased from Northern Tools almost daily. I try to always take advantage of their wonderful sales throughout the year.

  Craig Ness
3 months ago
Mixed bag - sometimes helpful, sometimes completely ignorant of good customer service protocol.

  Debbra Walker
a year ago
Every trip to this store has been a good experience. Sales people helpful and knowledgeable. Prices are fair. We ll set up retail store. I really like going there because of the variety of products

  Jake White
a year ago
I LOVE this store. The store staff have always been so helpful with any questions that I had. I've been going in there since they opened the doors and a couple of employees have been there since day one which says something about how they treat their employees. Great option for good tools and good deals.

  Jeremy Black
6 years ago
Great store very clean and the employees were amazing. It has everything you could need as far as tools go. Just a weird location you could drive right by it

  turbojet powered
5 months ago
Been in this store a couple times and nothing is ever in stock and the employees usually have no idea when it will be.

  Brian Beach
a year ago
love this store. very clean and a good variety of items. great people and very helpful. Order the products all the time. I have bought several items from this store and do not have one bad thing to say. Have always had good luck with the items and I am currently still using all of them

  Alice Daniel
a year ago
I like the products purchased from NorthernTools (online mostly). However, their system for shipping to store has not been the best. I've had two instances where my item was at the store but I wasn't notified. In one case, it was over 30days before I received my item. I requested some type of compensation for my inconvenience, but nothing. I'll give the "ship to store" option one more try.

  Brian Palmer
9 months ago
I really like having the wide selection of tools with several options including store brands and well known brands. Northern Tool has great prices and generally offer extra incentives that make their prices unbeatable. The store is always clean and well stocked, and the associates are very friendly and helpful!

  Don Williams
2 years ago
Had ordered a couple tires for my yard trailer that were out of stock for quite some time. As soon as they came in I received a call that they were in. Great service and lots of inventory ( except the tires I needed). pretty knowledgeable people working there. Good prices for tools and all sorts of equipment.

  William Parker
a year ago
They need to get some people that are knowledgeable about what products they do or don t have in stock. Talked to two different people and the first one said they didn t have thickness planers at all. So I called back and the next guy seemed confused until I told him the website said they had one and then he said oh yeah we do. But I just needed blades for mine and he said oh no we only have the planet itself. Well. The website said they had blades so I went and looked and sure enough. They had blades.

  William Vawter
3 years ago
I have been coming to this store since grand opening. Personnel have always been helpful and polite. We found a shortage of one item we we looking for but, when you sell long sleeve T shirts with pockets for $5, it would be very difficult to know how much to stock! Besides, we showed up Monday after Black Friday weekend! Duh! I don't rate anyone perfect because none of us are.

  Tony Lewis
a year ago
Nice store, clean and very helpful folks, If I lived closer of would shop there more often, mostly do online due to be advantage member and getting free shipping

  Ben Myers
a week ago
Nice new store. Quality tools. Great selection.

  Ted Ellett
a year ago
sales rep was very helpful and informed me how to order on line, only complaint is the long wait time (over 15 minutes) I under stand though because of shortage on help. other wise good job

  bryan b.
6 months ago
I have shopped at the Huntsville store and had the management to be rude and condescending when they are asked questions about products or ads.

  George Harper
a year ago
The Employees at this store are very friendly and know the product that I was looking for. I have ordered on-line and have shopped in store. Great group of employees. Will continue to shop at this location.

  Chris Hancock
5 years ago
Excellent customer service. No cell service inside (AT&T) and I probably couldn't feed myself without Google. Luckily I was approached by an associate and asked if I needed assistance before I even had time to check for wifi. He was very knowledgeable and took me directly where I needed to be, all while explaining the options and prices with a smile on his face. I left with exactly what I needed and I will most definitely be back.

  Reuel Reuel
4 years ago
Hand tools and other items seem good quality. Like any tool store you need to research the quality and bounce it against other brands and compare. But never ever order anything. Ordering things takes weeks upon weeks to arrive. If you call the store to see if they know when it will ship they will tell you they have no idea and to call customer service, If you call customer service all they can tell you is yes it has been ordered and it is awaiting to be packed on the next truck to your store location, But, again they have no idea when that will happen. This has happened not once but every single time I order something. I mean weeks and weeks of waiting. So as long as you are not in a hurry then you will be ok.

  Rod Powell
11 months ago
Great folks, nice store.Had just what I needed, nice kid even loaded it for me.