Huntsville Tractor & Equipment

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenneth Hughes
4 years ago
Excellent customer service and a great experience from start to finish! They are very responsive, knowledgeable, thorough, and friendly! They sold me my first piece of equipment. I was treated like A VIP client from the moment I emailed them for a quoteb until delivery of my CTL! I wish they sold cars as well!! I highly recommend their business and of course their Kubota products! I will definitely be purchasing future equipment from them!!

  Eddleman Stump Grinding
3 months ago
Probably the nicest Kubota dealer around......bought a loader for a tractor here years ago and had a great experience......sales guy a week ago was super knowledgeable,friendly, and willing to negotiate .....they have a large selection of alot different equipment and attachments in stock as of 1-8-2024

  Lawson Land Management
8 months ago
I recently purchased a tractor from Aaron Wickham at Huntsville Tractor & Equipment, and I couldn't be more satisfied with the entire experience. Aaron's knowledge and professionalism were evident from the moment we talked, and he went above and beyond to assist me in finding the perfect tractor for my needs. He patiently answered all my questions and ensured I felt confident in my purchase. The customer service at Huntsville Tractor & Equipment was exceptional, and I highly recommend Aaron for his dedication to providing top-notch equipment and support. My new tractor is a game-changer, and I couldn't be happier with my decision to buy from Huntsville Tractor & Equipment. Thank you, Aaron!

  cecil p
11 months ago
I posted a review recently, somehow it was removed! These people are the worst, ordered parts for my KUBOTA they said they would call when they got in. Ended up sending them to another store, then charged me for shipping them to me. I had even went by the store to pick them up. So for$10. Worth of parts I was charged $50. When I called an ask. They said they would call me back. Never did. These people are your best friend till they get your money. Shame on you my Dad is a retired veteran, 89 years old.

  Andrew Podner
a year ago
I cannot say enough good things about the team at Huntsville Tractor. They have always gone out of their way to help me talk through equipment purchases and get the specs dialed in just right. Their customer service is stellar and they are incredibly easy to work with.

  Ronald Stevens
5 months ago
New holland is the best tractors Kubota is way over rated not good

  Juston Bohannan
2 years ago
Customer service is alive and well at Huntsville Tractor & Equipment. If you need equipment, I highly recommend going to see them. I started my communications with HT&E via email and got a quick response with answers to my questions and a good amount of information. I then showed up at the location unannounced. I was greeted within 30 seconds of entering the showroom and asked if there was anyone I was already working with that they could get for me. I was very happy about this, as I had been to other equipment dealers in the area and waited in front of a desk with multiple people sitting at it for upwards of 15 minutes without being asked if I needed help. HT&E is different. I was then introduced to the gentleman who I had been communicating with via email who took me out to show me the Kubota Z series mower that I was interested in. He answered a multitude of questions that I had about the machine and spent a lot of time giving me helpful information about it and really made me feel like I was a valued customer. This place sells equipment that cost many thousands of dollars and what I was purchasing was not close to that amount of money but they still made me feel like I was important to them no matter the amount of money I spent. Also, they didn't treat mefunny because of how I looked. I had been working outside most of the day and it had been months since I had a haircut. I honestly probably didn't look like someone who had the means to purchase anything from them other than maybe a quart of oil. They didn't care about how I looked and you could tell that they weren't just acting like they didn't care. These are the kind of people who treat everyone with the same amount of respect. I appreciate that. When I decided to purchase the equipment, and was talking with them, I found out that they are a family owned company. This made me feel even better about purchasing from them. They had put me on their board to have the mower delivered the next day. Then, while I was sitting in the office signing papers another thing happened that I liked. A gentleman came to the office door and asked if they could deliver the equipment that day because they were going to be headed that way with some other equipment. This worked out well for me and I appreciated the fact that they asked and didn't just assume it would be okay. They wouldn't have had a problem delivering it the next day either. But, the same day worked well for me. When the guy came out to deliver the mower he was very friendly and made sure I had all the information I needed about the machine. Again, I say: Customer service is alive and well at Huntsville Tractor & Equipment!

  Isaac Jones
a year ago
Always a pleasure doing business with Huntsville Tractor and Equipment. Most knowledgeable staff, first class service, highly competitive pricing, proven products, and been in business for decades. It s a family run business that inspires trust and confidence. That attached pic is my 5th or 6th tractor purchase from them over the past 30 years and if I buy another one it will be from Huntsville Tractor and Equipment. Thanks to Brett and the whole Cain family.

  Jared Boyd
2 years ago
Purchasing a Tractor = Great. Service = Completely Dissatisfied. We needed our tractor serviced and I had to make the call on whether to take it in or have them service it at our property. I asked several days in advance on whether or not it would be worth it to rent a trailer or just to have them come to my property. I was quoted $2 per mile to service at the property, plus an additional $25 an hour on labor. All in all, they estimated about $150 to have the convenience of having it serviced on our property. So we made the call to have it serviced here. REALITY = almost +$300 to have it serviced here versus the shop. I absolutely would have taken another route if I had known this would be the case. I called to express my confusion and was told "we thought customers just understood that's the way it is in this line of work." I did however get my answer on why it was so much higher than expected and estimated: They charge $2 per mile. That's fair and what was expected. The difference came down to labor. You pay from the time the driver gets ready to head your way. So not only are you paying an additional $25 per hour on labor, but you are getting charged that additional labor fee for the FULL TIME that the driver is away from their shop. So you pay mileage AND labor. I have no way to confirm the time needed for this driver. What if there was traffic? Would I get charged an additional hour? What if they get a burger, etc? I was charged for 2.5 hrs of labor at this higher rate. Mechanic was here for an hour. That means I payed 1.5 hours of labor for the driver to be on the road, or $187.50 for him to drive to my farm PLUS $2 per mile so $271.50 just to drive to my farm. It also only takes 29 minutes to get to their shop, so 58 minute round trip which means out of that 1.5 labor hours that I got charged for where he wasn't physically here, only an hour was used for driving. Who knows what the other half hour went to... Anyways, I know what to expect now and will be performing my own servicing unless it is just something absolutely massive that I cannot handle myself. In which case, I will rent or buy a trailer because that's a better expense of my hard earned farm money than to pay high-end mechanic labor prices to have a guy on the road. I wish there had been better communication up front. Extremely disappointed and a bad reflection of Huntsville Tractor and Equipment.

  Ehrrensmommy
6 years ago
Aaron has been amazing. He has gone above and beyond the "job" of a salesman!! He is so helpful whenever we call for any reason!! Aaron is what you call top notch customer service!!! Thank you for everything you do/done.

  Jason Baggett
7 months ago
Submitted a request for quote on 9/5/23. Never got a response. Spent my money elsewhere.

  Ydoc (Ydoc)
6 years ago
Good selection of Kubota tractors and lawn tractors. Great selection of parts.

  A M
4 years ago
Service department is terrible, very unorganized, unprofessional, and dishonest.Took two different machines there over a period of six months and was highly disappointed both times.They charge different prices than quoted, broke pieces on my machine, lost the keys, and we're terrible about communicating.Everyone seem like they just wanted to pass the buck and didn't care. Won't be returning.Highly recommend you avoid the service department here at all cost.

  Brandon Cone
a year ago
They are great people and are very friendly and will get right to your equipment when you need it fixed . They are very helpful.

  Tyler Weber
3 years ago
I ve had many great experiences, they seem to have EVERY part i have needed in stock! I drive from Fayetteville most times due to this even though there is a Kubota dealer 5 minutes from my house.

  Rosa21 Hernandez
10 months ago
Great costumer serviceYou can buy the machine for your job or buy the parts for it

  B
4 years ago
I ve put off buying our first tractor for years and was always afraid it d be just like a car dealership.After price shopping for a while in middle TN I called this company to compare. I spoke to a salesman, but when I visited in person I was introduced to Blake, the owner. Blake showed me the tractor in question, took his time and went over the features since I was a newbie, and made us feel at home. He even followed up with the original owner to check recent service history, etc. I was thoroughly impressed.The tractor was delivered the next business day and ahead of schedule. I have nothing but great things to say about the buying process. I ll be back for future needs and recommend them to others.

  tim N michele Davis
5 months ago
Great people to do business with!

  Evan Marshall
2 years ago
I have been using HTE for a few years now. I have purchased a few tractor attachments, a new skid loader and some redmax equipment from Brett and he has got me taken care of me on the sales side and I have been extremely happy with the products he has sold us! I have used the service department for some work on a kubota zero turn mower and some work on a skidsteer attachment and I have been pleased with the service department and have got me taken care of and they were extremely easy to deal with. I would recommend them to anyone. Thanks HTE!

  Jonathan Jones
6 years ago
Called Aaron on a Friday afternoon and got a price for a Kubota zturn mower. Went to look at it the next day Saturday and decided to buy it. Everything Aaron told me on the phone was the exact numbers when we done the paperwork and the financing was super smooth. I've never financed anything that quick and that smooth before. Would highly recommend Huntsville tractor if your looking for a mower or tractor.

  Jerry Smith
8 months ago
Kevin in parts was great. Blake crain was great.

  Chris Davis
4 years ago
We have two mini ex. Dont know how we got by without them. They are ran everyday and have never let us down. Super machines

  questorquestor2006
2 years ago
HTE has been good for parts for our collection of tractors. If they don't have what I need they freely suggest competitors who might have what I need.

  Glenn Byrum
2 years ago
Awesome group to work with friendly and very knowledgeable. From small to large they have the tractors you're looking for. Go check them out.

  Jim Glimpse
11 months ago
Great selection and availability. Knowledgeable and friendly.

  cristian juarez
6 years ago
Over priced and their service department is slow. They say one thing and do another do not recommend anyone to go there for anything and especially service terrible

  Groundwork s Landscaping Inc
2 years ago
We have used HTE for the past few years and have had a good experience out of the service department and would recommend them to anyone!

  Poppi Gee
6 years ago
Arron Wickman is a great sales person and all around great customer service. Would definitely buy from Arron again.

  Dana Ashton Somoskey
a year ago
Friendly service and good overall people to do business with.

  mary mcnutt
5 years ago
Best experience buying and superior maintenance.... Bud is the best!!!thank you guys! Highly recommend these guys. They went above and beyond!.