Century BMW

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Johnson
a month ago
First Class Experience!Century has quickly turned into my family's go to in the local market for not just higher end cars, but a higher end experience. From the sales team, to the finance team all the way to the managers and owners - They really do treat you like family (the good kind - not the band kind ) They treat you with respect and carry themselves with class. What else could you ask for?Lucas was great to work with, very knowledgable and you could care he genuinely loves cars. Chase was up front, personable and honest and made things easy.They are an easy referral from me when it comes to recommending a place to buy a new car.

  Marvin Smith
2 days ago
Great experience with Century BMW in getting our car serviced. The whole process from check in to checkout was very efficient and timely. Service rep went over what would be done and kept us informed throughout the inspection/service process to include a video. All the people we dealt with were very helpful and knowledgeable. Outstanding service provided.

  April Hart
3 weeks ago
I purchased a BMW from out of state. Before the car was even delivered, Cornelius was extremely helpful in walking me through some of the things going on with the car.When I received it, I took the car in and Brandon was my service advisor. He was phenomenal. He was very patient in walking me through everything it needed. I had a long list of questions and he graciously answered every one.They then held the car for me for several days while I worked things out with the other dealership and so that a shipping company could come retrieve it from their lot.Parts was helpful when I went to have a key cut.When I decided I was going to need to purchase something else, Joseph in sales was extremely helpful in walking me through some model year changes and options and showing me what fit my wish list.I genuinely cannot say enough positive things about Century BMW! Every person I talked to was kind and knowledgeable and helpful (I cannot stress enough how helpful they were!) and they took an extremely stressful event and made it a positive experience.

  Jamie Morris
2 months ago
I recently had my first experience at the Century BMW Service Department, and I must say it was exceptional. From the moment I arrived, Brandon, my Service Advisor, provided top-notch assistance. He guided me through the process seamlessly and ensured that all my concerns were addressed.One highlight of my visit was the complimentary shuttle service, which was impeccably managed by Alicia. Her professionalism and engaging demeanor immediately put me at ease, reaffirming my trust in BMW's service department.What truly impressed me was receiving a detailed video from the technician showcasing the condition of my undercarriage and engine compartment. It was a proactive and transparent approach that reassured me of the quality of service provided.Upon picking up my car, Brandon took the time to thoroughly explain the services performed and even educated me on BMW's extended warranty, outlining how and when to utilize it in the future. His dedication to ensuring customer satisfaction was evident throughout the entire process.Thanks to Brandon and Alicia, what could have been a nerve-wracking service appointment turned into a genuinely enjoyable experience. Their professionalism, knowledge, and personalized attention have undoubtedly earned my trust and loyalty to Century BMW's service department. I look forward to returning in the future knowing that I'll be in good hands.

  Robin Terry
5 days ago
Service , friendliness and timeliness all added up for a great experience at Century ! I felt very confident in my choice to have my BMW serviced here and will definitely be back .I personally would like to thank Jody Carter , as he was very professional and went out of his way to take care of me. Oh , and Armani Code ( you know who you are ) way to represent , your presentation stands out !Keep up the good work , we need a trusted dealership that is above standard !

  Marica Towry
a month ago
Excellent customer service. I went to inquire about about a used car and everyone was extremely helpful. The mechanic found several issues that would have been quite expensive to fix. He saved me a great deal of money. When I purchase a BMW, I will definitely take it to century.

  Jim D.
a month ago
Awesome experience! Cornelius and his coworkers were amazing on communication and service. Fixed my issues and made sure that my warranty covered it! Will definitely send all of my future BMW s to them going forward! BTW- I live in Nashville and after several bad experiences at my local BMW dealerships, I was recommended by a friend to drive it 90 miles to deal with these guys! I don t regret it! Thanks BMW of Huntsville!!!!

  Anthony Sweigart
a month ago
Great job on making the customer feel relaxed, and receptive to all what if s and concerns! All of the sales reps are professional and courteous. This time Joseph helped me purchase a 2024 M2. The whole process was fair, and painless! These are a few reasons I ve purchased 3 vehicles from Century.

  Bernard Quinn
4 weeks ago
Great experience, everyone involved was focused on the Customer! The Service Representative was knowledgeable, respectful, and showed concern that my needs were met. Probe to make sure I was not experiencing any issues with the car, which was something I have not experienced at any other Dealership. Thank You!

  Wayne Monteith
a month ago
My Service Advisor Jody Carter provided a professional experience from start to finish. Master Technician Aaron videoed and then walked me through each issue on my Z4. He prioritized/recommended which repairs I should address immediately and which could wait until a later service visit. Not only will I be going back for future service, I ll be buying my next BMW from Century.

  William Bezold
a month ago
The staff and facilities at Century BMW are top-of-the-line. Their service department was extremely thorough when inspecting my 2011 BMW X5 and provided a video describing the findings of the inspection. The professionalism of their assessment shows their commitment to quality for their product regardless of age and mileage. Although their prices tend to be on the high side of average for a BMW dealer, I would assess that their capability with regards to service is second to none.

  Michelle Hancock
3 weeks ago
Century BMW has excellent service. Their representatives are very knowledgeable. The technicians also do a great job of documenting work by video. They take time to explain what work is critical and what could be deferred. I highly recommend them.

  robin walker
a week ago
I went to BMW for assistance on how to navigate through the many systems on my BMWX5. I had the nicest, most patient and such a pleasant young man by the name of Dewayne Flax to assist me! I was assured by his coworkers, he was the best person for the job, because he knew his way very well around technology. His coworkers were right, he was very professional, knowledgeable and made me feel very comfortable as he educated me about the features on my car. We all know technology can be overwhelming, intimating and frustrating! Needless to say , I rode off feeling very confident and excited about my BMWX5! I would recommend Dewayne Flax, anytime!!!R. Walker

  Keith Duncan
3 weeks ago
We are from Indiana and were passing through town. We had a tire issue with one of our run flats; we called every tire company with no luck. We called Century BMW and talked to Jody; Jody was really nice and got us taken care of quickly. On top of the fast service, they were an hour from closing and never hesitated to help us. Thank you.

  Latoya Osborne
a month ago
Century is a fantastic dealership. They weren t pushy nor were they aggressive. The smoothest experience I ve had shopping for a vehicle. My salesman, Will B., made it that much more personal, professionally, and pleasant. Highly recommend!

  Nichelle Riley
a month ago
First time I ve had my car serviced since we moved here. All of the staff were polite and most helpful. Cornelius made check-in and out seamless and the service of everyone I encountered was that to be expected by a luxury car dealership. I can t wait to upgrade my car here in the future if this is the norm. Thank you again!

  Delicia Smith
a month ago
They did nice job of servicing the car for what we brought it in for and called regarding fixing an additional issue ( repairing the dome light). They were able to service the car, fix the dome light, check all fluids and tires and the bonus was washing the car all within a reasonable anount of time. This is a very professional dealership and I trust them with my daughters car while she is attending college in Huntsville.

  renee wood
2 weeks ago
We drove over 5 hours to come to Century BMW in Huntsville AL. Kaitlynne Harrell and the entire team made the trip well worth our time. We are very pleased with our purchase and will definitely be back.We recommend Century and Kaitlynne to anyone interested in purchasing a new or used BMW.Thank youMarty & Renee WoodCabot, Arkansas

  Rachel Harris
3 months ago
BMW Century has excellent customer service! After being transferred from overseas on a short notice assignment, Dan Evans and the BMW Service team took really good care of my situation. I was greeted exceptionally well and felt very comfortable with the level of support I was receiving.

  Ralph Petroff
4 weeks ago
You can always tell a well-run business when the people in the organization genuinely enjoy working there. When people love what they do - customers notice and they want to come back. Century is an excellent model for 'how to run a business for success in the long term.' I wish more companies would follow the Century Model: if you treat your co-workers and customers well - the business will take care of itself!

  Randy Stone
3 weeks ago
My purchase went very smoothly which is always a concern when you live too far away to actually see the vehicle. Kaitlynne was always quick to respond to any questions I asked. The car was every bit as nice as I had been told. I would have zero reservations about buying another car at this dealership.

  Andrew Doggett
2 months ago
Century BMW is one of the most professionally run organizations I have ever partnered with. Everyone was extremely helpful, friendly and considerate. I will continue to purchase BMWs and get our service work done here. Great job team!!! Truly a fantastic experience and I am thrilled to be a part of your family! I highly recommend your dealership and team to anyone and everyone!!!

  Arthur Vaughn
6 months ago
There service and sales are top notch. Kaitlynne did a great job handling our purchase. The follow up has been great. Thanks again!

  Gx Wx
2 months ago
Provided a loaner, enjoyed exploring a vehicle I would consider purchasing, and the process was effortless. My service rep was friendly, knowledgeable of a service he recommended and the reason for, and overall great customer service. I genuinely like that the service tech provides a video and findings of his inspection. Nice job and vey satisfied customer!

  Sean Higgins
3 weeks ago
Took my car in recently for some repairs and was helped by Dan Evans. Super friendly and knowledgeable guy. He and the team did a great job helping me and were able to get the car back road ready in a timely manner.

  Clay Knight
3 months ago
We were extremely pleased with our new car buying experience at Century BMW. We felt we were well informed and the staffed worked smoothly as a team to provide the best service possible. They were very friendly, respectful, and courteous throughout the process. Will, our Client Advisor, was extremely easy to work with and did an outstanding job. We are very happy with the X5 we ended up purchasing. Truly, an exhilarating driving experience

  Linda Kinney
2 weeks ago
Manette Singer was very friendly, professional & efficient.She answered my questions & did much of the paperwork online with me the day before I was scheduled to pick up my car.She made the purchasing of my new X3 a very pleasant experience!

  Jennifer Palacios
a week ago
Emiliano was great! I purchased my first BMW 3 days before getting induced and if it had not been thanks to Emiliano that wouldn t have been possible! Both me and my husband told him exactly what we were looking for and he made everything easier for this 39 week pregnant mama! :) drove off that same day with my dream BMW to welcome my son in! Once again THANK YOU EMILIANO!!!

  Kate Alix
2 months ago
I am new to the area so this was my first experience at Century BMW. The customer service was top notch. Very personable, took good care of my car and even provided a full video of what service was being provided and their findings. I am extremely pleased with the level of professionalism and will definitely be going back.

  Janet Buhaly
2 months ago
The service department is always efficient, professional and delivers promptly. Additionally, they re friendly and make sure we know we re valued. They are, by far, the best BMW service center we ve used (in the past we have used Knoxville and Nashville dealers). This is an award winning center in our opinion.