Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
david johnson
a month ago
Car was sent back several times for headlight repair under insurance. eventually got tired driving 2 hour round trip (had to drop off and pickup on different days) on the third time and went on my own to fix the car. headlight bulb was not even in all the way causing it not to function. ended up replacing taillights after being unable to repair.Edit after response: never once was offered anything to purchase as this was an insurance claim. Brought the car in for headlight repair and it was never fixed. (The bulb was never even put in ) Kept being told to bring it in again . After the third time the taillight stopped working (when they were working on the headlights) and offered to look at the taillights . Ended up getting tired of it and payed out of pocket to repair not only the headlights but now also the taillights on an insurance claim. Biggers repeatedly would ask to me to drop the car off and then hold it for longer than said.
Mark Clark
8 months ago
Fantastic service experience! I am perfectly happy with Century BMW, but my car is out of warranty and today s repair was literally 1/3 the price of the dealership! Ken and team are super experienced and knowledgeable, and they are people of honesty and integrity! What a joy to do business with Bigger s Motor Werks! I will be back!
Deanta Moore
4 months ago
Very communicative. Excellent Service. Let me know that the holidays would cause a bit of a delay, but got started right away after Thanksgiving. I appreciate them.
walker cagle
a year ago
Ken and the guys have worked on my Z-4 a few times and alway have done a very thorough job. Melanie keeps everything straight up front and they even have a shop cat "Beemer" to guard your car overnight. I think this the best BMW shop in north AL. Good work and good people.Service: Auto engine tuningService: Auto engine tuning
Haiku Mama
4 years ago
Great service! Brake and fluid change, oil and filter change, diagnosed and fixed an issue with the parking brake malfunction all for less money than Century BMW would have charged. Ken is very knowledgeable in BMW Service and has his certifications hanging on the wall. Won't hesitate to return for service. Thanks Ken!
Joe August
2 years ago
This is a great place for service. I had an issue while on a trip and I am so glad I found this place. These people know BMW's and are as helpful and honest as a shop can get. If your in the area and need service on your BMW, definitely check them out.Service: General repairs & maintenanceService: General repairs & maintenance
Jason Jones
5 years ago
I am extremely impressed with the service I received at Bigger's Motor Werks. The work was done right, on time, at a reasonable price. My car was having issues and Ken was able to diagnose the problem very quickly. If you drive a BMW (or Mini) you should definitely keep this place at the top of your list for service and repair needs.
Nicole Jones
3 years ago
I've had my car serviced at Bigger's Motor Werks several times and have had positive experiences. Prices are much more reasonable than the dealership. Very knowledgeable about BMW's and takes the time to explain things. Highly recommended.
Lance LI
2 years ago
I found a leak in the rear of the vehicle during my trip. During the communication, they knew that I was passing through here, so they found the problem for me very quickly and helped me fix it as quickly as possible. So I can return to my journey again.before the part arrive, they also help me to do the valve gap adjustment. And that is really a good price for this job.If I have friends live this town, I will strongly recommend him to come hereServices: Transmission, Engine repair
Shawn Anderson
3 years ago
Sent me 2 BMW heads to fix. We completely rebuilt the cylinder heads. We cleaned, resurfaced, recut the valves, ground the seats, pressure tested, installed valve stem seals and reassembled. The charge was $260 per head. To buy a set of heads that have been rebuilt would cost upwards of $700 each. Ken decided it was to expensive. I guess he only thinks its ok to charge his customer thousands of dollars to repair their vehicle but doesn't think other shops should charge for their services. We have the newest equipment to perform the Engine and Cylinder head work. Also if you called you didn t speak to me. If you want to call and discuss further I'd be happy to explain all charges instead of bashing people on Google reviews.
J G
5 years ago
Great, automotive center. Ken is professional and knowledgeable. I had tried several BMW techs in the area. None were able to diagnose and fix loud noise when idle issue with my BMW. Very pleased to have found Biggers Automotive for the right fix.
george winters
3 years ago
I had my BMW service at Bigger's and received VIP service.diagnosed the mechanical issue and was honest about options about repair. He was more than fair about the job and price. Biggers saved me thousands! Believe it I am driving my BNW instead of it being parked!George Win....
Scott Nesjan
2 years ago
I recently moved to Huntsville and do not have friends or family to drive me around. My car is my only transportation. Even though they were very busy, they accommodated my work schedule. My car had no air...they fixed it promptly and now have cool AC again. I feel they work well to help the customer.
Pamela Wallace
5 years ago
I recently brought my car in running extremely rough with a non-functioning radio and air conditioner issues as a result of taking it to another shop. Ken repaired my car and did so at a reasonable price. I highly recommend him!
Bill Pine
a month ago
Expert care for classic cars. Highly recommended.
Chuck Rutledge
4 years ago
Ken has been servicing vehicles at BMW dealerships for many years. All his training and experience allows me to receive outstanding service without the high dealership prices.
Timothy Byers
5 years ago
Ken has worked on several of my cars and has always shown true professionalism. He is also very honest when diagnosing your vehicle and does exellent work.
Zackb256
2 years ago
They are working on my car, everything seems to be going well, they have done some work for me in the past. And they done a great job. I cannot give 5 stars because they haven't finished with my car.
Pamela Tribble
4 years ago
took over 3 weeks to figure out what was wrong and finally got it back and it didn t even last a day without breaking down again. was told they would drive it and make sure nothing was wrong with it and not sure if I even believe that. Replaced the starter when there was a new one in it not even 6 months ago. 1k down the drain. very disappointed with the service we received here.
David Coker
a year ago
Ken is the best! If you own a BMW, this is THE place to get service.
M Nielsen
3 years ago
Called and requested a quote, never got a call back. It seems the attention to details may not be a strong suit. Replied to my initial one star review and spelled the name all wrong. They most likely will not be getting another call from me.
Gavin Johnson
5 months ago
Fantastic shop and people. Reliable and knowledgeable.Services: Electrical repair, Engine repairServices: Electrical repair, Engine repair
Josh Purser
2 years ago
Ken went above and beyond to get us back on the road late one night. I definitely recommend him for your car needs.
Andrea Mullins
4 years ago
They are honest and actually want to help you get the best deal. Extremely personable and professional. Car runs like a dream.
John Craft
6 years ago
Took my BMW to Ken and now it's running great. He did a great job.
Jens Lambert
2 years ago
Fixed everything I needed and am very satisfied with the work.
Ron Edward
3 years ago
You have to wait long long time to get your car back
Mac Pops
4 years ago
If you have a BMW, then you should have Bigger ' Motor Werks!
Delon Wiggins
3 years ago
Friendly. Honest.
Kip McClung
2 years ago
Great BMW shop