Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jill Turner
5 months ago
I would give them 10 stars if I could. My daughter was driving home from college and in a town she did not know when her car broke down ... at night, on a weekend, when everything was closed. AAA said they couldn't do anything for her except take the car somewhere and leave her stranded.These amazing men found us a local mechanic after their own guys had already gone home, and Tommy drove out to make sure my daughter was safe and stayed until the car was fixed and my daughter could drive home safely.In our crazy world of independent people everywhere, it's nice to know that there are people like these who will drop everything they're doing to help someone they don't even know.THANK YOU ALL SO MUCH!
Belinda Greenwood
4 months ago
Sometimes you don't remember that you need new windshield wipers until you pull out of your garage into a down pour. The staff at O'Reillys knew exactly what wipers I needed...beat the competitors price, AND put them on my car in the pouring rain. 10 out of 10. I Highly recommend the Heflin O'Reilly.
Jonathan Tuggle
4 weeks ago
They help me fine an oil filter
Michael Cintron
3 years ago
I'd like to thank Nick and the rest of the staff at this location. They really helped me out with the things I needed and pointed me in the right direction for a diesel mechanic not too far off. My bus was stalling out on the road so I pulled into this place and was able to get the things I needed to get up and running. It was a long trip from AL to NY but I made it non stop. The friendly staff here is great. It's exactly what you would hope for when stepping into an auto parts store. Thanks again!
Ian Green
3 years ago
Great staff. They do what they need to make sure you can do what you must. All around good store and home to the local treasure of a man named Jason. He's a real cut-up with a heart of gold. The motley crew at this location are one of a kind. Forever needing to be re-trained on the finer points of online orders but not in a bad way at all. Reliably backwoods at an otherwise corporate type store. They'll always get my business!
Kelley Gorton
3 years ago
The people who work at the store in Heflin, Alabama are amazing! They tried to help me everyway possible in the cold, in the dark with my car last night! Good people still exist because i seen that for myself at this store! Thank you! I will be forever grateful!
Keitha L Smyton
a year ago
They always have what I want when I want it. The people seem to know what they are doing and they put on windshield wipers that were unrealistically attached. They even stay open until 9 pm.
WoodKrafters Construction
3 years ago
Purchased a battery. 160 bucks. Less then 24 hours later I find the exact battery and I mean the exact same battery at another parts house for 59 bucks, the same battery at Walmart for 49 bucks. Oriellys refused to give me a refund so im out over 100 bucks thanks. Will not get anymore business from me.
Rachel Cochran
a year ago
Kind and knowledgeable staff, they even allowed us to use some of their tools to change the alternator while making a 20 hour drive home.
Jason Meeder
2 years ago
Staff is always helpful and friendly ! Military discount is really appreciated too! Got my spark plugs for my raptor without an issue.
Lisa Mills
a year ago
THIS is where my husband likes to go for auto parts and help. WE LOVE SARAH..........she is the best anywhere around!!!
Brittany Walters
a year ago
Extremely helpful staff in and out quick and we re even able to help me with a complicated question, knowledgeable and friendly people
Daniel Tanner
2 years ago
Down to earth. And knows exactly what you need for your vehicle. Only hang-up is some parts take longer to get to their store due to their Distribution Center.
Glitt3r_goddess
3 years ago
So nice seeing Will at this location! He's normally at oxford location. Literally the most helpful guy anyone could ask for! Always a pleasant experience at O'Reillys
allan sayers
6 years ago
My bike died on me in Fruithurst, I had to puppy it back to Heflin, long story short, The crew was the best at getting me taken care of.MY hat's off to the guy's!, and store manager , you should be proud of the people you have working for you. give them a raise.
Matthew T
3 years ago
New location, been open a couple of years. Inside was clean and well stocked, outside looked good even though it was raining. Had what I needed in stock and ready to purchase.
Ariell Cotney
4 years ago
Great customer service. I had thought I needed a new battery; one of the employees helped me discover it was a different issue and even helped to fix it.
Angelia Clayton
2 years ago
Very nice place very courteous an willing to help you with what you need an to be a woman they were great so places think or treat a women like she doesn't know what she's doing Not this place very good thank you
Alan Atwood
4 years ago
Helpful employees. Good prices on quality store brands. For example, their store brand oil filters are made by Wix.
Butch Cassidy (Flying Bryan)
5 years ago
Prices are reasonable, most of the staff is knowledgable. If they dont have your part, they will order it and sometimes it arrives same day.
Patrick O'Dell
a year ago
Always good experience always helps you and dont even ask there on there job.
Dreama Gwyn
2 years ago
I needed a battery for my car the gentleman who replaced my battery done a fantastic job he was very sweet and very helpful
Rex Hartley
2 years ago
It is really the only parts store in Heflin besides Napa O'Reilly's is great in value on parts it's the only parts store I use
Dale Rowland
a year ago
Very great place to get all of your auto parts.nice people working there.
Richie Marks Richie Marks
6 years ago
O'Reillys is the first place I start when I need auto parts. Competitive prices and top of the line products and has most on site.
Larry Morrow
a year ago
Had the parts needed on stock very helpful lady
Jonathan Harrington
4 years ago
Outstanding customer service. They went above and beyond when my car broke down 700 miles from home!
Kristina Witter
5 years ago
Pulled in to see if I could borrow a tool needed to access my air filter compartment so I could change it myself. Guy came right out and did it for me! Thanks guys.
Peace Mon
2 years ago
Friendly staff. Helped me find windshield wipers in a rain storm emergency
Justin Mason
11 months ago
Always helpful with finding the right parts.
