Big Boy Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Flowers
6 months ago
I haven't had a problem they couldn't fix, have never kept a vehicle more than a day unless ordering parts then 2 days max. They are friendly and very knowledgeable. I highly recommend this place if you're having automotive problems.

  Jen Clephane
4 months ago
My car's problem was quickly identified and fixed, and the 2 mechanics were professional and friendly. Would definitely come back and highly recommend.

  Justin Nix
8 months ago
The guys there do great work at a fair price. they are fast and dependable and are always at the shop working. A great place to get work done from motors to brakes. I highly recommend themService: BrakesService: Brakes

  Stella Heard
2 years ago
Where to begin in May 2021 my 2007 Honda Civic threw a check engine engine light and essentially broke down. We reached out to several local mechanics and luckily Big Boy Automotive was available and even towed my car free of charge to the shop. We were informed of a cracked head, a replaced number of items, and an oil change due to leakage of coolant into engine which created milky oil. It was a speedy fix and Mr. John even allowed us to pay the sudden expense in payments as we needed, which was especially helpful given the sudden part. We picked up the car towards the beginning of July 2021 and upon the first trip home from the shop my car once again blinked with check engine and shot as hot as it could go. Immediately, I returned the car back to the shop a mile or two down the road and insisted the car was acting off and Mr. John reassured me they would double-check everything. We returned to the shop after a couple hours and they said it was good to go; we were told they allowed the car to idle a while and nothing happened and it never ran hot again. We took the car back home feeling uneasy but trusted Mr. John and others were the expertise in the equation.. Big Boy has a 3 month warranty so at this point we decided to see how it goes considering we live a decent distance from the shop. August 16th, 2021 we returned the car due to continued milky oil and the car running not-so smoothly. It took a whopping three months of no contact or updates for the car to be returned to us in a drive-able state.. $1,500 + 6 months later and my car is still leaking coolant as strong as ever and brewing milky oil. They get an A- for good ol southern hospitality, and a more than below unsatisfactory in just about everything else.Service: Engine repair

  Eddie Sanderson
3 years ago
Great work at a fair price in a timely manner. We have used them many times and have been very happy with the folks at Big Boy Automotive. I will use them again with out any hesitation.

  Patrick Kelly
2 months ago
Staff is very helpful and pleasant to deal with.

  Hailey lewis
3 years ago
They did a great job. They explained everything as they worked and showed me the before peices compared to the new pieces they were replacing. They didn't over charge, everything was in good range. They were friendly and very respectful. Definitely would recommend.

  Jeremy Tuck
a year ago
Fast and reliable service from trustworthy technicians!! My new go to place! John and his team are very good !!

  Exion
5 years ago
Had my transmission repaired here. Directly after retrieving I had advised that 4th gear was not pulling the very next day as I went home that day. Returned and had radiator replaced. Mentioned to him and just said ok. Nothing was ever done to fix the issue that was never fixed properly in The first place. Several gauges stoped working after retreiving primarily thermostats. Did not realize vehicle was running got due to this and head gasket went out. Returned to him at which point he just said oh well the transmissions are not warrantied. That would make sense if it went out afterwards but was never properly fixed in the first place so warranty shouldn't of had anything to do with it. Waste of time and money using this shop.

  Isabella Litchford
3 years ago
This man is very inappropriate and rude. He won t work on your car and when you ask about it he will be incredibly rude. I almost called the cops. He got in my face when I asked why my car wasn t done after 6 weeks! He then threatened to have my car towed. Why? Because he couldn t fix it and I asked about it? For two weeks he wouldn t even answer his phone and if it doesn t work well get a new one, obviously if you are trying to run a business!

  Whispering Hill Farm
6 years ago
May be the only honest mechanic in the area. Really understanding and helpful. I will only take my cars to him from now on!

  Marty Duncan
3 years ago
Dude done an amazing job with my truck.

  Delight Engle
7 years ago
Honest and friendly service with very fair pricing and offer more than one solution to your problem when they can.

  Fire Dragon
2 years ago
Very good mechanics! Reasonable prices. J.K.

  matt mccarley
2 years ago
Great people, always willing to help and goes above and beyond.

  Scott Thompson
2 years ago
Best mechanic in Hamilton hands down!

  daniel smith
5 years ago
Great people honest and trust worthy

  Bryan Cohoon
4 years ago
Great bunch of people love going there

  Shelia Williams
4 years ago
I just love this ole big boy..

  Kenneth Hock
a year ago
Very nice people

  Sherry Harper
4 years ago
The best

  Christy Morgan
2 years ago
They are great