Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Megan Bailey
2 months ago
If I could give this place a zero star I would!!! DO NOT RECOMMEND!!!!!March 25 2023 my fuel pump went out and I was stuck on the side of the road so I called wards towing to get me in bear creek. When they started loading and pulling my car onto the bed of the truck they ripped my back bumper off, half of my front bumper, my plastic underneath, and damaged my paint. They refused to give me their insurance info bc they didn t want to pay their thousand dollar deductible and didn t want their insurance to go up. He said, the only thing he could do Was put new clips in it. A few months later he said he would pay for the damage and here it is almost a year later and my car still looks the same as the day he messed it up. The first picture is of a day or two before he damaged it, and the others is after he damaged it. He better enjoy the money that he has right Because he has alawsuit coming for him!!!!
Shannon Qualls
10 months ago
I had accidentally locked my keys in my car and they were so nice about it.Service: Car lockoutsService: Car lockouts
Alicia Ward
5 years ago
In response to Touche Touche, I was the one who spoke with her. We do run a Christian business and we do help people to the best of our ability. But in this case, hubcaps went missing sometime in the TWO WEEKS after she picked the car up out of police impound...anything could have happened to those hubcaps in 2 weeks time, but the customer was quick to call us. We don't need a set of hubcaps. We do not appreciate being accused.
Mary Stokes
5 years ago
Called for 3 to 4 weeks trying to get an empty container moved 62 miles finally had it delivered January 7th 2019, he gets here an hour and half later from Bear Creek, Alabama to Falkville, Alabama it doesn't take that long by the way, he didn't know how to set the container, my husband had to do 90% of the work, I have video of it, my husband had to use his straps, come along. The guys name is Gene (the owners dad) did not know how to set the container down on the ground which was already set up and ready to just drop the container, the container came off the rollback truck 12/14" off the side, if my husband had not been here the container would be setting on it's side on the ground right now. We already had one container delivered about 6 months ago by the same company, cost us $175 they were gonna charge us $200, even though fuel prices have went down considerably and again my husband had to do most of the work and tell Gene how to do his job, he drop it to $180. My husband calls Scott Ward, the owner, after Gene leaves and tells him the situation, what happened and all his reply was "well he's moved several containers" that's all Scott said. Great way to run a business there Scott. We will not use Ward Wreckers again, we will not recommend Ward Wreckers to anyone, we will tell anyone and everyone that wants a wrecker service not to hire Wards.
Loyd dodd
2 years ago
I locked my keys in may car wards was there in less than 20 min had all the tools to open my door very nice young man had it opened in 10 min thanks for the good service
Mark Lewis
3 years ago
I originally called their competitor on a request from a family member. I received no response so I called Ward, received immediate action and well pleased with the service. Ward is my towing service from now on
Emily Johnson
6 years ago
Awful business! Owners call you a liar for their wrong doings when things come up missing on your car. Doesn't have an explanation for why the cameras aren't good enough to view a picture. There's a bible verse on their home page, but they don't show Christianity when dealing with a problem in the business.
Loretta Whitman
a year ago
They are the best. Very prompt, courteous, and always do whatever is needed.
Ray Burns
2 years ago
Younger guy very nice he arrived fast loaded and got to unload fast very pleased definitely will use this service again
Tracy Garrison
3 years ago
I love wards towing service lol only because lately I have had some really terrible vehicles. everytime I call it's like maybe 15 minutes if that and they show up lol quick service very nice people . I always call them over all the others
Candace Burns
4 years ago
They were very understanding bcuz I was going thru a real hard time n they weretruly understanding helpful and worked with me to the most of they're ability
Sam Stone
5 years ago
Had a semi get stuck in mud in the middle of the night and these guys came right out and got the job done for a very reasonable price. Highly Recommended.
Brittany Holcomb
4 years ago
Wonderful family and a wonderful business. Always there when you need them and very good at what they do.
Joshua Linden
2 years ago
Helped me out of a ditch, and instead of just taking the car somewhere, they asked me if I wanted to see if the car could still make the trip home! That saved me money that I really couldn't afford to spend
Randy Nunnery
a year ago
Awesome feels good when finally got someone to respond for assistance
Audra Royster
4 years ago
I LOVE EVERYONE that works here. They are AMAZING YOUNG PEOPLE!EXCELLENT SERVICE!!!
Jessica Moody
6 years ago
Very nice people, will do what they can to help you in a tight situation!!
Jenna Burfield
3 years ago
Very kind and professional, wish I could give more than 5 stars!Service: Special vehicle towingService: Special vehicle towing
Gene Gresham
4 years ago
This is the first time I have dealt with them, but, I was pleased with the outcome.
El Tavo
3 years ago
Fast response and really friendly staff and wonderful services
Carrie Price
4 years ago
Great family business. Reliable and trustworthy!
Mandy Edwards
4 years ago
Very friendly and kind and quick about answering calls for break downs
Tim willingham
3 years ago
They fair with there price.. Very professional
David Henderson
2 years ago
Good people hard working
trav dwyer
4 years ago
Friendly workers and they knw what they are doing
Kenneth Hock
a year ago
Very nice and affordable
mary cooper
2 years ago
Very friendly people
Audra Kelley
3 years ago
Good customer care
Jonathan Hodge (FaerieKingDeath)
2 years ago
Super quick response
Judy Ockerman
4 years ago
Very courteous