O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Don Harris
3 months ago
Not very knowledgeable, not very helpful. Asked for a specific part instead of looking on the computer the associate walked over to an aisle ans said, this is what we have, not sure if any of these will work ? I left.

  Stefanie Parker
9 months ago
I was in Walmart parking when my car wouldn't start. I called O'Reilly to see if they knew of anyone who did roadside assist (my Roadside Assist couldn't find one in the area). The young man who answered, Devon was very polite and helpful. He walked from the store to my car in 98 degree heat to help me get my car started. I definitely would recommend them.

  Martin Santana
2 months ago
I didn't find the item I went looking for but found something similar. Friendly staff.

  Lawrence Powers
2 days ago
Had the part I wanted in stock

  Eric Hepperle
a year ago
Geneva has some auto parts stores that have been around for decades, and some with good customer service and selection. But, Geneva OReilly's is the best auto parts store in Geneva County. Thats a strong statement, but loyal customers will tell you its true.Not only is it the biggest auto parts store within 30 miles of Geneva County, but you will find they have some of the best selection and most friendly, down to earth staff of any auto parts place around.You can often find Mr Lukas helping customers install headlight bulbs or running diagnostic checks and changing batteries for customers. Scott is a great resource for sourcing hard-to-find parts, and manager Allen really has a heart for taking care of the customers, as well a providing a great working environment for employees.Professional customers receive speedy delivery of parts to their place of business, and trust O'Reilly to carry a large selection of premium products and parts. From motor oils, to hydraulic fluid, to windshield wipers. From car batteries to solar trickle chargers. From brake pads and rotors to power steering pumps and radiators. From complete tool kits, to nuts and bolts, and even toys and coke products. Geneva, Alabama O'Reilly Auto Parts has everything you need for your professional and amateur automotive parts, repair, and upgrade needs.

  Mike Gallagher
11 months ago
Well equipped to handle most anything you throw at them. If they don't have it, they can get it quickly.

  Dylan Senn
a year ago
I bought a alternator online and sent someone to pick it up, just to find out I needed a new battery. I went to return the alternator and get the battery and the people who was working said that it was not the alternator they sold. They said the box that it was in was their box but the alternator was not. The number on the box matched the numbers in the confirmation email, but the numbers on the alternator didnt match the numbers on the box. Insinuating that somebody on my end had swapped the alternator out with a different one. First off, where am i gonna find the same exact alternator for my car besides o' reilleys? Advance auto parts? Why would i buy a alternator from one store and return it to another? Secondly, who has time for that? I don't have a reliable vehicle for that. They would not give me my money back or anything.

  anthony diggs
8 months ago
Very helpful and friendly staff down home feeling

  HATCHERCAMERIN
4 years ago
THANK YOU Cody Y. (especially) and Michael, assistant managers, for not giving up on me (in the pouring rain) when my battery was SO corroded and we were having issues changing it. Top notch customer service and great attitudes!

  Mary Street
2 years ago
The man that works in oreillys with long blonde hair is very incapable of taking care of the simplest request . Never in my life have I ever interacted with a man incapable of a simple task. I will never return to this store.

  Betty Landers
3 years ago
O'Reilly's used to be very friendly and the gentleman that worked there were very helpful. Now you have to wait until one certain guy is there to really get any help and if he is not there you go to Advance to get help

  Lena Lindsey
2 years ago
Very friendly staff and part was able available for me to purchase. I'm happy that o'Reilly was open on Sunday! Thank you for your help.

  Jennifer Majors
2 years ago
They are very helpful and patient. Helped me find the right parts and also helped me put them on my car with no complaining . Great service !!!

  mona Garritano
2 years ago
The customer service is always EXCELLENT!! good people skills and on point,they know there auto parts for sure thank you.

  Miranda Strickland
7 years ago
Told the guy I needed signal light bulbs for my car, told him Year, and model. He said they didn't have any in stock but had a different brand. So I bought those and he gave me the wrong size. Called to confirm I can exchange and told me he didn't help me and there's nothing they can do. Worst customer service

  Stacey Smith
a year ago
Nice little auto part store with pretty knowledgeable employees.

  David Brinkley
a year ago
The staff DOES NOT NO ANYTHING ABOUT VEHICALS AT ALL AND IT COST ME OVER 400 BUCK

  Linda Mott (LMOTT)
9 months ago
Very helpful and personable sales persons.

  Frank Araneo
4 years ago
The employees are always friendly and are not just selling you what the computer says; they actually know something about it!

  Ted Seachord
2 years ago
Good service. They even installed my windshield wipers for free!

  Big Paul
5 years ago
Very friendly staff and really nice people to help you get what you need for any projects you have

  Caitlin Rhodes
a year ago
Excellent customer sergice. Joe was incredible!

  April Gibson
3 years ago
They're always so helpful and knowledgeable. Will continue doing business with this O'Reillys.

  donald eads
a year ago
Nice helpful country people here can find the part you need.

  patsy behemoth
4 years ago
Sorry never it's right the first time have to go 2 or3 times an it takes to much time get refund on your cards thank you

  Janet Shaw
2 years ago
I will not enter the doors again. WOMEN SHOULD NOT WORK IN A PARTS STORE UNLESS THE KNOW WHAT THEY ARE TALKING ABOUT....THEY DIDN'T!

  Jarah
a year ago
Very friendly and my part arrived early

  David Clay
4 years ago
Hooked me up proper and gave me a birthday discount.

  jessie aldridge
8 years ago
Friendly and courtious people very hekful and they knew what they were doing

  Mike Jones
a year ago
Helpful and friendly service.