Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jayquan Phifer
3 months ago
The best customer service from Alex! I came here to get my right turn signal fixed but come to find out it was just loose so he tightened it and didn't charge me for it he also fixed my daytime running lights. Alex was super professional. I would easily recommend.
Zach Boyd
7 months ago
I just came from your gardendale west store to have new tires put on and an alignment and oil change came out to my car with about a quart of oil sitting on my steering wheel, seat and door panel. I expect better than this, it should not be hard to wash your hands after working with oil and trying to keep someones already clean car clean. Everyone was very nice and the service was quick, however, when i tell someone that i take very good care of my car and would like it to stay that way, i mean it. This is laziness and a lack of care and attention to someones vehicle.
Austin Williams
5 months ago
I shopped around for an oil change and new tires for my vehicle and even this location had the best customer service. They were able to get my tires in same day as well as knock out a next day appointment. Reid was who I dealt with for all of my scheduling and questions. Thanks!Service: TiresService: Tires
Inger Jackson
5 months ago
Reed was very nice. He took the time to explain everything I needed and how much it would cost before the work was done. They were professional and kind. I will definitely trust them in the future.
Ava Walden
a month ago
they did a great job changing my oil and letting me see that i needed a new filter. very nice people and the very best experience!!
carlie smith
5 months ago
Zoe & Reed are awesome! They were both so kind and helpful. Definitely coming back to see them for future car maintenance.Services: Tires, Oil changeServices: Tires, Oil change
Vashti Fuller
5 months ago
Love how helpful this location is! Kristen did a great job giving my car the care it needed. Will definitely be back the next time my car needs more maintenance thanks to her.
Grace Basile
4 months ago
Reed was great! Very thorough and speedy service!
Jewel Wilkinson
5 months ago
We ran over something on the interstate headed to our grandsons soccer tournament in Tennessee. It caused us to have a flat tire. We made it to the Express Oil in Gardendale. They were so helpful and kind. Got us a new tire on and we were back on the road in no time. We were able to make it to the tournament on time. So appreciative of their help and kindnessService: Tires
Aimee Baxter
3 weeks ago
Always a great experience. Service is professional, thorough & quick. Shoutout to new employee, Jadon. Job well done!
Sid Rivard
5 months ago
Came here for an oil change today and was helped by Micky. He was very helpful. He even opened an extra bay to get the line moving more quickly.Service: Oil changeService: Oil change
Lori King
a month ago
Tommy at Express in Gardendale is fantastic - always friendly, knowledgeable and helps with so much more than oil changes. I appreciate you!
lou lafever
2 months ago
Reed did my oil and fuel filter change. He did a hell of job. Great customer service and quick.
William Hosey
5 months ago
Kristen was so nice and courteous, she even checked my tire pressure and my fluids so I m back on the road and happy I ll definitely be returning!
Nikki Pearman
3 days ago
Great customer service! They were quick and efficient!
Angela Smith
2 months ago
We enjoyed having our oil changed with Reed. He was very helpful and entertaining.
Keyshawn Marbury
2 months ago
Reed always is a great help and gives me way more detailed responses then I would get from a random mechanic! Thank you Reed!
Laura Lesueur
3 months ago
Terrible service!Gave my mom a oil change she didn't need and broke something in the process...never fixed it. Oil was just pouring out.They completely denied it and never gave her a refund.
Ashico C
5 months ago
Kristen was very nice and helpful explaining the options in service I had I will definitely be a returning for my next oil change
Emma Hardin
2 months ago
Great service and experience! Reed did a wonderful job and was very helpful!
Ryan Hatch
2 months ago
Tommy gave great service. Been coming here for years and they are honest and fast
Brandi King
5 months ago
Reed was very kind and took good care of me and my daughter while we got our oil changed. I will be using express oil change for now on
mckenzie chandler
3 months ago
Alex serviced my car today. He was fast and precise. Great service! Returning customer.
yo yo Mama
2 months ago
I always have a good experience with oil changes here. Tommy took care of the Pathfinder today.
Jennifer Hays
2 months ago
Tommy was great! He did a wonderful job and was very professional
Corey Morgan
6 months ago
New manager and employees here did a great job Saturday. Came by for alignment and rotation. Jeep rides so much better now. Good people at this location.Services: Tire rotations, Vehicle InspectionServices: Tire rotations, Vehicle Inspection
Jo Anderson
5 months ago
They've been great. I even had an incident with a broken part. They fixed it with no hassle. They need better air conditioning for workers.
Karson La
5 months ago
Great service and Zoe actually made sure everything was working on my car! I didn t know that I didn t change my cabin air filter FOR 10 YEARS?!Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto tire replacementServices: Air & cabin filter replacement, Tires, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto tire replacement
Darrin Gilliam
5 months ago
Micky the manager gave outstanding service. He made sure my vehicle was delivered on time, exactly what was quoted, and thanked me for my business.Service: General repairs & maintenanceService: General repairs & maintenance
Corey Scott
2 months ago
CJ was great, polite, and informative. Fantastic service all around!